Introduction to Business Procedures
(FBLA) Exam Q’s and A’s
Which is not a common time-waster on the job? - -keeping a time log
- A computer program that allows electronic tracking and control of records
is called: - -records management software
- Which one of the following steps would not help a person learn to listen
actively? - -assess the speaker's appearance
- This level of management sets goals for specific areas of the business and
decides what the
employees in each area must do to meet those goals. - -middle
management
- Which statement below would be a good way to achieve your career goals?
- -Educate yourself, get experience in a field you think you would like, and
consider an internship.
- If you need to send a business document through the United States Postal
Service and you
need to get the document to the receiver in one day, which mail service
would you use? - -express mail
- A schedule that shows how long particular types of records should be
stored in a company
is called a: - -retention schedule
- Currently, it is legal for your employer to: - -read your email
- Companies need to be sure that receipts and payments shown in their
records are reflected
also in the bank's record. You may have the task of comparing these records
to prepare a: - -bank reconciliation
- A(n) _____________ is a meeting of people in different locations connected
by a
telecommunications system. - -teleconference
- For presentation purposes, a circular or oval arrangement is conducive for:
- -group discussions and shared communications
- If something is at the tertiary level, it appears: - -third
, - When a letter or memorandum extends beyond one page, the second and
succeeding page
heading should consist of: - -the name of the addressee, the page number,
and the date
- What should be determined to calculate the earning power of a business? -
-profitability ratio
- A ______________ is a good opportunity to ask specific questions about the
job
opening, career paths, and the company. - -job interview
- The easiest way to become a business owner is to: - -buy stock in a
corporation
- Common problems encountered when using the traditional file concept do
not include: - -data independence
- The laws that regulate which documents or other information can be
legally copied are known
as: - -copyright laws
- To find the working capital of a business, calculate: - -current assets minus
current liabilities
- The process of collecting, organizing, analyzing, and summarizing data is
known as: - -data processing
- A ______ captures an organization's purpose and values, and controls the
destiny of an organization. - -vision
- A _________ _____ is a road map for the accomplishment of the vision. - -
strategic plan
- _____ ____________ are the primary business processes for an organization.
They are the key business drivers that
support the strategic direction and drive the direction of lower-level
processes, policies, and procedures. - -core processes
- _________ ____ __________ are a set of documents that establishes guidelines
toward accepted business strategies and objectives; and provide instructions
necessary to carry out a policy statement. These policies and procedures
support the core processes, and provide a framework for planning, action,
and decision-making for management and
employees. - -policies and procedures
(FBLA) Exam Q’s and A’s
Which is not a common time-waster on the job? - -keeping a time log
- A computer program that allows electronic tracking and control of records
is called: - -records management software
- Which one of the following steps would not help a person learn to listen
actively? - -assess the speaker's appearance
- This level of management sets goals for specific areas of the business and
decides what the
employees in each area must do to meet those goals. - -middle
management
- Which statement below would be a good way to achieve your career goals?
- -Educate yourself, get experience in a field you think you would like, and
consider an internship.
- If you need to send a business document through the United States Postal
Service and you
need to get the document to the receiver in one day, which mail service
would you use? - -express mail
- A schedule that shows how long particular types of records should be
stored in a company
is called a: - -retention schedule
- Currently, it is legal for your employer to: - -read your email
- Companies need to be sure that receipts and payments shown in their
records are reflected
also in the bank's record. You may have the task of comparing these records
to prepare a: - -bank reconciliation
- A(n) _____________ is a meeting of people in different locations connected
by a
telecommunications system. - -teleconference
- For presentation purposes, a circular or oval arrangement is conducive for:
- -group discussions and shared communications
- If something is at the tertiary level, it appears: - -third
, - When a letter or memorandum extends beyond one page, the second and
succeeding page
heading should consist of: - -the name of the addressee, the page number,
and the date
- What should be determined to calculate the earning power of a business? -
-profitability ratio
- A ______________ is a good opportunity to ask specific questions about the
job
opening, career paths, and the company. - -job interview
- The easiest way to become a business owner is to: - -buy stock in a
corporation
- Common problems encountered when using the traditional file concept do
not include: - -data independence
- The laws that regulate which documents or other information can be
legally copied are known
as: - -copyright laws
- To find the working capital of a business, calculate: - -current assets minus
current liabilities
- The process of collecting, organizing, analyzing, and summarizing data is
known as: - -data processing
- A ______ captures an organization's purpose and values, and controls the
destiny of an organization. - -vision
- A _________ _____ is a road map for the accomplishment of the vision. - -
strategic plan
- _____ ____________ are the primary business processes for an organization.
They are the key business drivers that
support the strategic direction and drive the direction of lower-level
processes, policies, and procedures. - -core processes
- _________ ____ __________ are a set of documents that establishes guidelines
toward accepted business strategies and objectives; and provide instructions
necessary to carry out a policy statement. These policies and procedures
support the core processes, and provide a framework for planning, action,
and decision-making for management and
employees. - -policies and procedures
