Organizational Behavior 14th edition Chapters 1 to 4 Revised Questions with
Correct Answers
organizations - correct answers Entities that enable society to pursue accomplishments that can't be
achieved by individuals acting alone
organizational behavior - correct answers the field of study that draws theory, methods, and principles
from various disciplines to learn about individuals' perceptions, values, learning capacities, and actions
while working in groups and within the organization and to analyze the external environment's effect on
the organization and it's human resources, missions, objectives, and strategies
contingency approach - correct answers approach to management that believes there is no one best
way to manage in every situation and managers must find different ways that fit different situations
structure - correct answers blueprint that indicates how people and jobs are grouped together in an
organization. Structure ids illustrated by an organizational chart.
processes - correct answers activities that breathe life into organization structure. examples are
communication, decision making, socialization, and career development
goal approach to effectiveness - correct answers perspective on effectiveness that emphasizes the
central role of goal achievement as a criterion for assessing effectiveness
system - correct answers a grouping of elements that individually establish relationships with each other
and that interact with their environment both as individuals and as a collective
stakeholder approach to effectiveness - correct answers perspective that emphasizes the relative
importance of different group's and individuals' interests in an organization
organizational culture - correct answers What the employees perceive and how this perception creates a
pattern of beliefs, values, and expectations
values - correct answers the conscious, affective desires or wants of people that guide their behavior
, spirituality - correct answers state or experience that can provide individuals with direction or meaning,
or provide feelings of understanding, support, inner wholeness, or connectedness
socialization - correct answersthe process by which organizations bring new employees into the culture
mentor - correct answersa friend, coach, adviser, or sponsor who supports, encourages, and helps a less
experienced protege
diversity - correct answersthe vast array of physical and cultural differences that constitute the spectrum
of human attributes
globalization - correct answersthe interdependency of transportation, distribution, communication, and
economic networks across international borders
cross cultural management - correct answersthe study of the behavior of individuals in organizations
around the world
benchmarking - correct answersa standard of excellence or achievement against which a firm's products
or practices are measured or judged
national culture - correct answersa set of values, attitudes, beliefs, and norms shared by a majority of
the inhabitants of a country
uncertainty avoidance - correct answersa dimension identified by Hofstede that concerns the degree to
which people are comfortable with ambiguous situations and with the inability to predict future events
with accuracy
Masculinity- Femininity - correct answersa dimension uncovered by Hofstede. a culture designates
assertiveness, dominance, and independence/ a culture designates interdependence, compassion, and
emotional opinions
individualism-collectivism - correct answersHofstede. emphasizes pursuit of individual goals, needs, and
success/ emphasizes group need, satisfaction, and performance.
Correct Answers
organizations - correct answers Entities that enable society to pursue accomplishments that can't be
achieved by individuals acting alone
organizational behavior - correct answers the field of study that draws theory, methods, and principles
from various disciplines to learn about individuals' perceptions, values, learning capacities, and actions
while working in groups and within the organization and to analyze the external environment's effect on
the organization and it's human resources, missions, objectives, and strategies
contingency approach - correct answers approach to management that believes there is no one best
way to manage in every situation and managers must find different ways that fit different situations
structure - correct answers blueprint that indicates how people and jobs are grouped together in an
organization. Structure ids illustrated by an organizational chart.
processes - correct answers activities that breathe life into organization structure. examples are
communication, decision making, socialization, and career development
goal approach to effectiveness - correct answers perspective on effectiveness that emphasizes the
central role of goal achievement as a criterion for assessing effectiveness
system - correct answers a grouping of elements that individually establish relationships with each other
and that interact with their environment both as individuals and as a collective
stakeholder approach to effectiveness - correct answers perspective that emphasizes the relative
importance of different group's and individuals' interests in an organization
organizational culture - correct answers What the employees perceive and how this perception creates a
pattern of beliefs, values, and expectations
values - correct answers the conscious, affective desires or wants of people that guide their behavior
, spirituality - correct answers state or experience that can provide individuals with direction or meaning,
or provide feelings of understanding, support, inner wholeness, or connectedness
socialization - correct answersthe process by which organizations bring new employees into the culture
mentor - correct answersa friend, coach, adviser, or sponsor who supports, encourages, and helps a less
experienced protege
diversity - correct answersthe vast array of physical and cultural differences that constitute the spectrum
of human attributes
globalization - correct answersthe interdependency of transportation, distribution, communication, and
economic networks across international borders
cross cultural management - correct answersthe study of the behavior of individuals in organizations
around the world
benchmarking - correct answersa standard of excellence or achievement against which a firm's products
or practices are measured or judged
national culture - correct answersa set of values, attitudes, beliefs, and norms shared by a majority of
the inhabitants of a country
uncertainty avoidance - correct answersa dimension identified by Hofstede that concerns the degree to
which people are comfortable with ambiguous situations and with the inability to predict future events
with accuracy
Masculinity- Femininity - correct answersa dimension uncovered by Hofstede. a culture designates
assertiveness, dominance, and independence/ a culture designates interdependence, compassion, and
emotional opinions
individualism-collectivism - correct answersHofstede. emphasizes pursuit of individual goals, needs, and
success/ emphasizes group need, satisfaction, and performance.
