jetBlue inflight training Airline Terminology
UPDATED Questions with CORRECT
Answers
A/C - CORRECT ANSWER - aircraft
ACARS - CORRECT ANSWER - Aircraft Communication Addressing and Reporting
System: A two-way communication link between a jetBlue flight and jetBlue's main ground
facilities.
AFT - CORRECT ANSWER - Rear of the aircraft
AED - CORRECT ANSWER - Automated External Defibrillator
Airstairs - CORRECT ANSWER - moveable stairway driven to aircraft doors
AO - CORRECT ANSWER - Airport Operations
ARM - CORRECT ANSWER - Process of preparing an escape slide for use in an
evacuation. When door is opened in armed mode, the escape slide will automatically deploy and
inflate.
ATC - CORRECT ANSWER - Air Traffic Control
Bid - CORRECT ANSWER - process of submitting your preferences for monthly
schedules
Blue City - CORRECT ANSWER - a city that jetblue flies to and from
, Bulkhead - CORRECT ANSWER - wall or partition used to separate aircraft areas such as
galleys and lavatories
Cabin - CORRECT ANSWER - Customer compartment of the aircraft
Captain - CORRECT ANSWER - Crewmember in charge of the aircraft, crew, and cargo
Cart - CORRECT ANSWER - Mobile unit used for catering of service items and supplies
such as ice, beverages, snacks, and waste
Airport Code - CORRECT ANSWER - 3 letter abbreviation for airports
Cockpit - CORRECT ANSWER - compartment of the aircraft from which the pilot
controls the aircraft (also flight deck)
COMAT - CORRECT ANSWER - intra-company mail system utilizing company flights as
the courier
Compliance Check - CORRECT ANSWER - Verification that customers are adhering to
safety regulations
Crewmember - CORRECT ANSWER - jetBlue Airways employee
Crew Base - CORRECT ANSWER - Specific airport from which all trips will begin and
end for inflight crewmembers
CRO - CORRECT ANSWER - Complaint Resolution Official: a jetBlue crew member
charged with specific duties and authority to resolve complaints sometimes made by customers
UPDATED Questions with CORRECT
Answers
A/C - CORRECT ANSWER - aircraft
ACARS - CORRECT ANSWER - Aircraft Communication Addressing and Reporting
System: A two-way communication link between a jetBlue flight and jetBlue's main ground
facilities.
AFT - CORRECT ANSWER - Rear of the aircraft
AED - CORRECT ANSWER - Automated External Defibrillator
Airstairs - CORRECT ANSWER - moveable stairway driven to aircraft doors
AO - CORRECT ANSWER - Airport Operations
ARM - CORRECT ANSWER - Process of preparing an escape slide for use in an
evacuation. When door is opened in armed mode, the escape slide will automatically deploy and
inflate.
ATC - CORRECT ANSWER - Air Traffic Control
Bid - CORRECT ANSWER - process of submitting your preferences for monthly
schedules
Blue City - CORRECT ANSWER - a city that jetblue flies to and from
, Bulkhead - CORRECT ANSWER - wall or partition used to separate aircraft areas such as
galleys and lavatories
Cabin - CORRECT ANSWER - Customer compartment of the aircraft
Captain - CORRECT ANSWER - Crewmember in charge of the aircraft, crew, and cargo
Cart - CORRECT ANSWER - Mobile unit used for catering of service items and supplies
such as ice, beverages, snacks, and waste
Airport Code - CORRECT ANSWER - 3 letter abbreviation for airports
Cockpit - CORRECT ANSWER - compartment of the aircraft from which the pilot
controls the aircraft (also flight deck)
COMAT - CORRECT ANSWER - intra-company mail system utilizing company flights as
the courier
Compliance Check - CORRECT ANSWER - Verification that customers are adhering to
safety regulations
Crewmember - CORRECT ANSWER - jetBlue Airways employee
Crew Base - CORRECT ANSWER - Specific airport from which all trips will begin and
end for inflight crewmembers
CRO - CORRECT ANSWER - Complaint Resolution Official: a jetBlue crew member
charged with specific duties and authority to resolve complaints sometimes made by customers
