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Individual
Team
Organization Three Basic Levels within the organization
Derailers -insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations Movement proposed that better human relations could increase worker
productivity
McGregor's Theory X assumes people dislike work, lack ambition, act irresponsibly, and
prefer to be led
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Mcgregor's Theory y The assumption that employees are creative, enjoy work, seek
responsibility, and can exercise self-direction
Strategic Management Overview Critical to success, addresses competitive challenges
faced by org, plan for integrating goals, tactics and acionals, has two major forms below
Strategy Formulation Designing/developing a strategy
Strategy Implementation Making strategy happen
Four Primary Functions of Culture Give members an organizational identity
Facilitate collective commitment
Promote social system stability
Promote understanding of the organization
Espoused Values The values that the organization states that it believes in (e.g., in mission
statements, presentations, etc.)—the "desired".