mail processor usps part 1.pdf file:///C:/Users/HP/Desktop/New%20folder%20(3)/mail%20process
USPS Part 1 Mail Processor
Questions & Answers
1. You have been asked to take on the added responsibility of completing daily
quality checks.You are concerned this additional task may impact your abilityto
complete your regularly assigned duties./span>
What would you most and least likely do?
Answer ML- Ask your supervisor if the addedtask would impact regular assigned
duties.
LL- Decline the additional task because you would not be able to complete your
regular duties.
2. Another Processing Clerk has asked for your assistance with something
critical.You have a lot of work yourself that needs to be done.
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,mail processor usps part 1.pdf file:///C:/Users/HP/Desktop/New%20folder%20(3)/mail%20process
What would you most and least likely do?
Answer ML-Recommend the Processing Clerk ask other coworkers for assistance.
Offer to assist only if there are no othercoworkers available to help.
LL-Tell the Processing Clerk that you apologize that you are unable to help but you
just have too much to do already.
3. The sorting machine you are using suddenly jams. You should wait or a
technician to repair it, however you have a lot of work to process before the
end of your shift.
What would you most and least likely do?
Answer ML-While awaiting resolution, try tofind another open sorting machine you
may be able to use in the meantime.
LL-Take your break early so your supervisor may see the problem and request a
technician for repairs.
4. Your department is extremely busy today processing a high volume of mail
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USPS Part 1 Mail Processor
Questions & Answers
1. You have been asked to take on the added responsibility of completing daily
quality checks.You are concerned this additional task may impact your abilityto
complete your regularly assigned duties./span>
What would you most and least likely do?
Answer ML- Ask your supervisor if the addedtask would impact regular assigned
duties.
LL- Decline the additional task because you would not be able to complete your
regular duties.
2. Another Processing Clerk has asked for your assistance with something
critical.You have a lot of work yourself that needs to be done.
1/3
1 of 7 12/10/2024, 7:56
,mail processor usps part 1.pdf file:///C:/Users/HP/Desktop/New%20folder%20(3)/mail%20process
What would you most and least likely do?
Answer ML-Recommend the Processing Clerk ask other coworkers for assistance.
Offer to assist only if there are no othercoworkers available to help.
LL-Tell the Processing Clerk that you apologize that you are unable to help but you
just have too much to do already.
3. The sorting machine you are using suddenly jams. You should wait or a
technician to repair it, however you have a lot of work to process before the
end of your shift.
What would you most and least likely do?
Answer ML-While awaiting resolution, try tofind another open sorting machine you
may be able to use in the meantime.
LL-Take your break early so your supervisor may see the problem and request a
technician for repairs.
4. Your department is extremely busy today processing a high volume of mail
2/3
2 of 7 12/10/2024, 7:56
