Dell Client Foundations Study Guide
Updated Questions with Verified Answers
Graded Perfect Score
BIOS Recovery 2 from Hard Drive option can be disabled in ______. - Correct Answers-BIOS
Choose all that apply: Identify Dell's product portfolios. - Correct Answers-Tablets
2-in-1 PCs
Laptops
Chrome
Desktops and All-in-Ones
Choose all that apply: Identify different types of memory modules. - Correct Answers-DDR
DDR3 Memory
DDR2
DDR3L Memory
DDR4 Memory
Choose all that apply: PC Doctor USB solution offers: - Correct Answers-DOS Test
Individual Diagnostics
Windows Test
, Choose all that apply: Select all the steps involved in unpacking parts. - Correct Answers-If the part
has visible damage, do not use the part. Contact Dell technical support to dispatch another part. Return the
part with a description of the damage.
Place the box on a secure surface and break the tamper proof seal with a safe tool. Carefully open the
package top or lid.
All parts must be handled by lifting and holding from the edges or sides. Avoid touching the surface or
bottom of the parts.
Do not break the tamper proof seal on the ESD bag unless you intend to install the part immediately.
If the part contained in the box was secured properly without visible damage, continue with the next
steps.
Choose all that apply: The BIOS Recovery 2 does not support recovery from Select the correct responses
and click submit. - Correct Answers-Encrypted Hard Drive
Hard Disk Drive with password set
Choose all that apply: To prevent CPU pings from being bent or any damage to the system board, which
has to be returned to Dell, technicians must ensure that: - Correct Answers-ESD bag is used for
repackaging.
ZIF Socket T cover is placed back covering the CPU socket.
Choose all that apply: Under which all service plans can you schedule hardware and software scans, clean
files manually and tune system performance using Support Assist? - Correct Answers-Basic
Premium Support
ProSupport Plus
Premium Support Plus
ProSupport
Updated Questions with Verified Answers
Graded Perfect Score
BIOS Recovery 2 from Hard Drive option can be disabled in ______. - Correct Answers-BIOS
Choose all that apply: Identify Dell's product portfolios. - Correct Answers-Tablets
2-in-1 PCs
Laptops
Chrome
Desktops and All-in-Ones
Choose all that apply: Identify different types of memory modules. - Correct Answers-DDR
DDR3 Memory
DDR2
DDR3L Memory
DDR4 Memory
Choose all that apply: PC Doctor USB solution offers: - Correct Answers-DOS Test
Individual Diagnostics
Windows Test
, Choose all that apply: Select all the steps involved in unpacking parts. - Correct Answers-If the part
has visible damage, do not use the part. Contact Dell technical support to dispatch another part. Return the
part with a description of the damage.
Place the box on a secure surface and break the tamper proof seal with a safe tool. Carefully open the
package top or lid.
All parts must be handled by lifting and holding from the edges or sides. Avoid touching the surface or
bottom of the parts.
Do not break the tamper proof seal on the ESD bag unless you intend to install the part immediately.
If the part contained in the box was secured properly without visible damage, continue with the next
steps.
Choose all that apply: The BIOS Recovery 2 does not support recovery from Select the correct responses
and click submit. - Correct Answers-Encrypted Hard Drive
Hard Disk Drive with password set
Choose all that apply: To prevent CPU pings from being bent or any damage to the system board, which
has to be returned to Dell, technicians must ensure that: - Correct Answers-ESD bag is used for
repackaging.
ZIF Socket T cover is placed back covering the CPU socket.
Choose all that apply: Under which all service plans can you schedule hardware and software scans, clean
files manually and tune system performance using Support Assist? - Correct Answers-Basic
Premium Support
ProSupport Plus
Premium Support Plus
ProSupport
