©Jason MacConnell 2025 ALL RIGHTS RESERVED.
COMM 211 Final Exam Questions With
Correct Answers A+
Good business communication skills ________.
A) can have a positive impact on your life outside of work
B) will help you advance in your career but will hinder your personal relationships
C) will improve personal relationships, although they offer no financial benefits in your personal
or professional life
D) are inapplicable to your personal life
E) are not worth the investment of time and energy necessary to acquire them - Answer✔A
Which of the following concepts helps to explain why communication can fail?
A) Transmission
B) Medium
C) Barriers
D) Encoding
E) Interaction - Answer✔C
During the communication process, which of the following acknowledges that one group's
learned behaviors may be different than those of another group?
A) Relational context
B) Cultural context
C) Social context
D) Psychological context
E) Physical context - Answer✔B
Which of the following workplace activities is most likely to be the one in which your
communication skills will be utilized?
1
, ©Jason MacConnell 2025 ALL RIGHTS RESERVED.
A) Calculating whether sales are up this quarter using the latest figures
B) Formulating strategies to manage your new team
C) Persuading your colleagues that your idea will likely lead to increased sales
D) Analyzing the pattern of errors found in your new product
E) Designing algorithms for the to-be-developed software - Answer✔C
Polish, confidence, and passion are elements of what type of communication skill?
A) Nonverbal
B) Team
C) Listening
D) Writing
E) Group - Answer✔A
A message that is conveyed through something other than words uses what type of
communication technique?
A) Passive B) Indirect
C) Nonverbal
D) Interpretive
E) Comprehensive - Answer✔C
Critically reviewing and judging what you hear takes place when _____ communication.
A) paraphrasing
B) comprehending
C) interpreting
D) evaluating
E) hearing - Answer✔D
A good interpersonal communicator ________.
A) limit emails and texts
B) engages in lengthy monologues
C) fights off interruptions from the audience to hold onto "the floor" D) invites the audience to
respond after concisely making his or her point
2
COMM 211 Final Exam Questions With
Correct Answers A+
Good business communication skills ________.
A) can have a positive impact on your life outside of work
B) will help you advance in your career but will hinder your personal relationships
C) will improve personal relationships, although they offer no financial benefits in your personal
or professional life
D) are inapplicable to your personal life
E) are not worth the investment of time and energy necessary to acquire them - Answer✔A
Which of the following concepts helps to explain why communication can fail?
A) Transmission
B) Medium
C) Barriers
D) Encoding
E) Interaction - Answer✔C
During the communication process, which of the following acknowledges that one group's
learned behaviors may be different than those of another group?
A) Relational context
B) Cultural context
C) Social context
D) Psychological context
E) Physical context - Answer✔B
Which of the following workplace activities is most likely to be the one in which your
communication skills will be utilized?
1
, ©Jason MacConnell 2025 ALL RIGHTS RESERVED.
A) Calculating whether sales are up this quarter using the latest figures
B) Formulating strategies to manage your new team
C) Persuading your colleagues that your idea will likely lead to increased sales
D) Analyzing the pattern of errors found in your new product
E) Designing algorithms for the to-be-developed software - Answer✔C
Polish, confidence, and passion are elements of what type of communication skill?
A) Nonverbal
B) Team
C) Listening
D) Writing
E) Group - Answer✔A
A message that is conveyed through something other than words uses what type of
communication technique?
A) Passive B) Indirect
C) Nonverbal
D) Interpretive
E) Comprehensive - Answer✔C
Critically reviewing and judging what you hear takes place when _____ communication.
A) paraphrasing
B) comprehending
C) interpreting
D) evaluating
E) hearing - Answer✔D
A good interpersonal communicator ________.
A) limit emails and texts
B) engages in lengthy monologues
C) fights off interruptions from the audience to hold onto "the floor" D) invites the audience to
respond after concisely making his or her point
2
