Exam Questions and CORRECT
Answers
A - CORRECT ANSWER - Flight attendants assigned to the forward one third of the
cabin. "A" is responsible for making public announcement, conducting compliance
check,communicating with the pilots, operations and scheduling
B - CORRECT ANSWER - Flight attendants assigned to the "AFT" one third of the cabin,
B is responsible for setting up the back galley for service and liquor inventory
C - CORRECT ANSWER - Flight attendants assigned to the mid one third of the cabin. C
is responsible for tie exit seat compliance and snack services set up.
D - CORRECT ANSWER - Flight attendants assigned to to the mid fourth portion of the
cabin, this is only on (737-800) aircraft
A/C - CORRECT ANSWER - Aircraft, with no "s" you can have one aircraft or 10 aircraft
A/C left - CORRECT ANSWER - Captain side of the aircraft.
A/C right - CORRECT ANSWER - First officer side of the aircraft
ABA (Able bodied Assistant) - CORRECT ANSWER - A passenger selected by a flight
attendant to assist in a emergency or safety situation
AFT - CORRECT ANSWER - The back portion of the aircraft, toward the tail
, Air Stairs - CORRECT ANSWER - Portable stairs used to board and deplane customers if
jet bridge is not available
APU ( Auxiliary Power Unit) - CORRECT ANSWER - A small gas turbine engine in the
tail of the aircraft that provides power to the aircraft system while still on the ground
ATC - CORRECT ANSWER - Air traffic Control
AED (Automated External Defibrillator) - CORRECT ANSWER - A life saving piece of
emergency equipment that delivers shock to the heart I. Cardiac arrest
Base - CORRECT ANSWER - A southwest City where flight attendants and pilots begin
and end there scheduled work assignments
Cabin - CORRECT ANSWER - The passengers compartment of the aircraft
Cabin experience - CORRECT ANSWER - The level of customer service provided to
southwest customers from the time they board the aircraft until they deplane at their destination
Cabin Service - CORRECT ANSWER - The employee grip that jointly deal with inflight
service and provisioning
CAPT ( Captain) - CORRECT ANSWER - The pilot who sits on the left side of the flight
deck seat. The captain is the pilot in clans and is identified by four stopes on his jacket cuff
Charter - CORRECT ANSWER - An aircraft that has been hired by a private group or the
government to operate a non schedule flight
CISM ( critical incident stress management) - CORRECT ANSWER - It is a peer support
program assisting crew members after a stressful events