Healthstream: Cultural Competency
UPDATED ACTUAL Questions and
CORRECT Answers
Which of the following can result in healthcare disparities? - CORRECT ANSWER - (D)
All of these can cause disparities
Mr. Wong is an elderly Chinese patient who nods his head when responding to questions about
his pain. After asking him to explain what he is feeling in English, the healthcare provider
assesses he cannot speak English. Her next intervention would be to _____. - CORRECT
ANSWER - (D) Request a professional interpreter
In addition to ethnicity, which of the following plays an important role in an individual's
perception of health and illness? - CORRECT ANSWER - (D) Religion (?)
What are some challenges that impact the delivery of healthcare because of our culturally diverse
population groups in the United States? - CORRECT ANSWER - (D) All of these above
are challenges (?)
How does improved culturally competent communication improve healthcare? - CORRECT
ANSWER - (D) All of these above are a byproduct of communication (?)
In reference to the Nine Critical Domains for Measuring Cultural Competence, "family and
community participation" refers to which of the following areas? - CORRECT ANSWER -
(B) Care that recognizes the importance of the role of the family in the provision of healthcare.
(?)
Religion plays an important role in an individual's perception of health and illness. - CORRECT
ANSWER - True
, Which of these is NOT a definition of cultural competence? - CORRECT ANSWER -
NOT (A), A continuous, evolutionary process of pursuing cultural awareness, knowledge, skill,
and encounters. Got the question wrong.
According to the National Center for Cultural Competence, which of the following is NOT a
reason why cultural competence is needed in healthcare? - CORRECT ANSWER - (D)
Lack of competition in the marketplace.
Why do healthcare professionals need to be aware and study cultural competence? - CORRECT
ANSWER - (C) Multicultural education is necessary for the effective delivery of quality
healthcare.
Which culture consider direct eye contact with a person in a position of authority disrespectful? -
CORRECT ANSWER - (D) Southeast Asian, Vietnamese, Korean, and Chinese cultures.
Which of the following represents the CLAS standard for Communication and Language
Assistance? - CORRECT ANSWER - NOT (C), Recruit, promote, and support a culturally
and linguistically diverse governance, leadership, and workforce. Got the question wrong.
Which of these is the U.S. Census Bureau's definition of minority? - CORRECT
ANSWER - (A) The combined population of people who are Black, American Indian,
Eskimo, Aleut, Asian, Pacific Islander, or of any race of Hispanic origin.
According to the Cultural Competence Continuum Theory, all of the following conditions need
to exist in order for professionals to exhibit movement along the continuum EXCEPT which
ability? - CORRECT ANSWER - (D) Understand insurance trends.
What is the principle standard of the CLAS? - CORRECT ANSWER - (C) Provide
effective, equitable, and quality care for diverse cultural health beliefs and practices.
A mainstream American healthcare provider would expect which response when greeting a
Native American Indian for the first time? - CORRECT ANSWER - (A) A cold stare.
UPDATED ACTUAL Questions and
CORRECT Answers
Which of the following can result in healthcare disparities? - CORRECT ANSWER - (D)
All of these can cause disparities
Mr. Wong is an elderly Chinese patient who nods his head when responding to questions about
his pain. After asking him to explain what he is feeling in English, the healthcare provider
assesses he cannot speak English. Her next intervention would be to _____. - CORRECT
ANSWER - (D) Request a professional interpreter
In addition to ethnicity, which of the following plays an important role in an individual's
perception of health and illness? - CORRECT ANSWER - (D) Religion (?)
What are some challenges that impact the delivery of healthcare because of our culturally diverse
population groups in the United States? - CORRECT ANSWER - (D) All of these above
are challenges (?)
How does improved culturally competent communication improve healthcare? - CORRECT
ANSWER - (D) All of these above are a byproduct of communication (?)
In reference to the Nine Critical Domains for Measuring Cultural Competence, "family and
community participation" refers to which of the following areas? - CORRECT ANSWER -
(B) Care that recognizes the importance of the role of the family in the provision of healthcare.
(?)
Religion plays an important role in an individual's perception of health and illness. - CORRECT
ANSWER - True
, Which of these is NOT a definition of cultural competence? - CORRECT ANSWER -
NOT (A), A continuous, evolutionary process of pursuing cultural awareness, knowledge, skill,
and encounters. Got the question wrong.
According to the National Center for Cultural Competence, which of the following is NOT a
reason why cultural competence is needed in healthcare? - CORRECT ANSWER - (D)
Lack of competition in the marketplace.
Why do healthcare professionals need to be aware and study cultural competence? - CORRECT
ANSWER - (C) Multicultural education is necessary for the effective delivery of quality
healthcare.
Which culture consider direct eye contact with a person in a position of authority disrespectful? -
CORRECT ANSWER - (D) Southeast Asian, Vietnamese, Korean, and Chinese cultures.
Which of the following represents the CLAS standard for Communication and Language
Assistance? - CORRECT ANSWER - NOT (C), Recruit, promote, and support a culturally
and linguistically diverse governance, leadership, and workforce. Got the question wrong.
Which of these is the U.S. Census Bureau's definition of minority? - CORRECT
ANSWER - (A) The combined population of people who are Black, American Indian,
Eskimo, Aleut, Asian, Pacific Islander, or of any race of Hispanic origin.
According to the Cultural Competence Continuum Theory, all of the following conditions need
to exist in order for professionals to exhibit movement along the continuum EXCEPT which
ability? - CORRECT ANSWER - (D) Understand insurance trends.
What is the principle standard of the CLAS? - CORRECT ANSWER - (C) Provide
effective, equitable, and quality care for diverse cultural health beliefs and practices.
A mainstream American healthcare provider would expect which response when greeting a
Native American Indian for the first time? - CORRECT ANSWER - (A) A cold stare.
