CPI - nonviolent crisis intervention test practice
Questions and Complete Answers| Verified 100%
Correct| Newest 2025
CPI Crisis Development Model - ✔✔1. Anxiety (agitated state).....Supportive (show
empathy)
2. Defensive .....Directive (Give simple clear orders)
3. Acting out person.....Non-violent physical crisis interventions (nonharmful control
positions to be used as a last resort)
4. Tension reduction.....Therapeutic rapport re-establish communication (de-escalated
state)
Staff intervention for Questioning - ✔✔Respond rationally, follow thorugh on what
you say, give 2 choices to set limits, ignore challenge
Refusal - ✔✔student is non complient, slight loss of rationalization
Staff intervention for Refusal - ✔✔Again, set limits by suggesting 2 choices, state
consequences. Make sure choices and consequences are reasonable and do able
release - ✔✔Verbal acting out emotional outburset, loss of rationalization
staff intervention to release - ✔✔allow student to blow off steam, remove audience
or student who is acting out if possible. (if necessary, remove entire class from area to
ensure safety of others.)
, Intimidation - ✔✔Individual is verbally and or non verbally threating staff in some
manner.
Staff intervention to intimidation - ✔✔Take all threats as poentially dangerous and
call for back up. Wait for back-up team intervention and avoid hands on approach.
Tension Reductions - ✔✔A drop in energy which occurs after every crisis situation.
(student is more willing to comply)
Staff intervention to intimidation - ✔✔Establish therapuetic rapport by re-
establishing communication in a positive manner.
Verbal Intervention - ✔✔When you set limits, offer a person choices, and state the
consequences of the inappropriate choice. Always start with positive choice first. ie. If
you complete your assignments, you can go out for recess.
Verbal Intervention tips and techniques do's - ✔✔Do's
remain calm
Isolate the situation
enforce limits
listen
be aware of non-verbal body language
be consistant
follow through
give personal space
remind of school rules or policies
positive encouragment
Questions and Complete Answers| Verified 100%
Correct| Newest 2025
CPI Crisis Development Model - ✔✔1. Anxiety (agitated state).....Supportive (show
empathy)
2. Defensive .....Directive (Give simple clear orders)
3. Acting out person.....Non-violent physical crisis interventions (nonharmful control
positions to be used as a last resort)
4. Tension reduction.....Therapeutic rapport re-establish communication (de-escalated
state)
Staff intervention for Questioning - ✔✔Respond rationally, follow thorugh on what
you say, give 2 choices to set limits, ignore challenge
Refusal - ✔✔student is non complient, slight loss of rationalization
Staff intervention for Refusal - ✔✔Again, set limits by suggesting 2 choices, state
consequences. Make sure choices and consequences are reasonable and do able
release - ✔✔Verbal acting out emotional outburset, loss of rationalization
staff intervention to release - ✔✔allow student to blow off steam, remove audience
or student who is acting out if possible. (if necessary, remove entire class from area to
ensure safety of others.)
, Intimidation - ✔✔Individual is verbally and or non verbally threating staff in some
manner.
Staff intervention to intimidation - ✔✔Take all threats as poentially dangerous and
call for back up. Wait for back-up team intervention and avoid hands on approach.
Tension Reductions - ✔✔A drop in energy which occurs after every crisis situation.
(student is more willing to comply)
Staff intervention to intimidation - ✔✔Establish therapuetic rapport by re-
establishing communication in a positive manner.
Verbal Intervention - ✔✔When you set limits, offer a person choices, and state the
consequences of the inappropriate choice. Always start with positive choice first. ie. If
you complete your assignments, you can go out for recess.
Verbal Intervention tips and techniques do's - ✔✔Do's
remain calm
Isolate the situation
enforce limits
listen
be aware of non-verbal body language
be consistant
follow through
give personal space
remind of school rules or policies
positive encouragment
