WGU C483 PRINCIPLES OF MANAGEMENT OA FINAL
EXAM LATEST 2024 200 QUESTIONS AND CORRECT
ANSWERS) |ALREADY GRADED A+
a store that has had a high rate of employee theft wants to use an employee selection technique to hire
new employees who are less likely to steal from them. which type of employee selection instrument is
most appropriate in this situation - ANSWER-integrity testing...
a corporation recently disbanded its flex time schedule for employees and now requires that all
employees work 9am to 6pm monday through friday. the employees banded together in opposition of
the change. what were the employees experienceing - ANSWER-abilene paradox
the manager of the HR department at a corporation agreed to authorize one-hour breaks for all
employees fo the organization as long as the production manager agreed to shorten the morning and
afternoon breaks of all emlpoyees to 15 minutes. which approach were the managers using to enlist
cooperation for the change - ANSWER-facilitation and support
the management function of monitoring performance and making needed changes - ANSWER-
controlling
during a final job interview, the hiring manager asks candidates about age and national origin. some of
the rejected candidates suspect they did not get the job because of their age. which law covers this type
of discrimination - ANSWER-equal employment opportunity...
a cooperation offers concrete incentives such as higher wages for cooperation with change. which
strategy is the corporation suing to overcome resistance to change - ANSWER-negotiation and
reward...
after a major budget increase, a company finds itself in a position to hire 50 new employees. how can
strategic HR planning benefit the company in this situation - ANSWER-by organizing staffing needs and
looking for people with the right skills...
the functions of management - ANSWER-organizing, planning, controlling, stimulating
,what is the last step to deming's 14 points of quality management - ANSWER-take action to
accomplish the transformation...
dr. ohmae indicates that customer, corporation, and competitors should be integrated in a strategic
triangle. what does dr ohmae indicate that an organization can obtain by doing this? - ANSWER-
sustained competitive advantage
what is the main objective of an internal quality audit - ANSWER-to assess the quality of control
process failures
in the five dimensions of hackman and oldham's model of job design, what does autonomy describe -
ANSWER-independence and discretion in making decisions
what is a commom component of effective diversity training programs - ANSWER-building awareness
in which situation does religious preference innapproapritely affect decision making - ANSWER-a
publicly traded xompany has a policy limiting financial donations to one religious group
a younger employee becomes irritated by the sound of an older employee's voice and finds it difficult to
work on projects with the older employee. this has caused conflict in the department. what is the source
of conflict between the older and younger employees? - ANSWER-personal variables
a visually-impaired person has been hired to work in the HR department of a small company. which
workplace accomodations would be reasonable in this situation - ANSWER-the company will purchase
a large computer and a braille keyboard
a supervisor assigned office space to three new employees, the employees were upset by the offices
they were given. the first had a large office but wanted a window, the second had a new computer but
wanted room for some plants, and the 3rd had a window but needed high speed computing to perform
the job well - ANSWER-problem solving
, problem solving - ANSWER-restructuring the organization
what is the reason to create a boundaryless organizational structure - ANSWER-to make information
available as needed
Process checklists and project audits are components of which management process? - ANSWER-
Quality Assurance
What is the main objective of an internal quality audit? - ANSWER-To measure effectiveness of an
organization's quality management system
A company is trying to systematically improve processes by eliminating nonconformity of their products
to product specifications. The company believes their continuous effort to reduce variation in their
process outputs is key to their business success.
Which quality process is the company utilizing? - ANSWER-Six Sigma
Which concept entails all aspects of interaction a company has with its customers in both sales and
service-related environments? - ANSWER-Customer relationship management
Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a strategic
triangle.
What does Dr. Ohmae indicate that an organization can obtain by doing this? - ANSWER-Sustained
competitive advantage
Why is innovation an important element of entrepreneurship? - ANSWER-Creates unique and different
products or services
Most successful entrepreneurs exhibit certain characteristics. Some entrepreneurs are open-minded,
able to learn quickly, and skilled at conceptualizing.
Which entrepreneurial personality trait is this? - ANSWER-Creativity, self-reliance, and ability to adapt
EXAM LATEST 2024 200 QUESTIONS AND CORRECT
ANSWERS) |ALREADY GRADED A+
a store that has had a high rate of employee theft wants to use an employee selection technique to hire
new employees who are less likely to steal from them. which type of employee selection instrument is
most appropriate in this situation - ANSWER-integrity testing...
a corporation recently disbanded its flex time schedule for employees and now requires that all
employees work 9am to 6pm monday through friday. the employees banded together in opposition of
the change. what were the employees experienceing - ANSWER-abilene paradox
the manager of the HR department at a corporation agreed to authorize one-hour breaks for all
employees fo the organization as long as the production manager agreed to shorten the morning and
afternoon breaks of all emlpoyees to 15 minutes. which approach were the managers using to enlist
cooperation for the change - ANSWER-facilitation and support
the management function of monitoring performance and making needed changes - ANSWER-
controlling
during a final job interview, the hiring manager asks candidates about age and national origin. some of
the rejected candidates suspect they did not get the job because of their age. which law covers this type
of discrimination - ANSWER-equal employment opportunity...
a cooperation offers concrete incentives such as higher wages for cooperation with change. which
strategy is the corporation suing to overcome resistance to change - ANSWER-negotiation and
reward...
after a major budget increase, a company finds itself in a position to hire 50 new employees. how can
strategic HR planning benefit the company in this situation - ANSWER-by organizing staffing needs and
looking for people with the right skills...
the functions of management - ANSWER-organizing, planning, controlling, stimulating
,what is the last step to deming's 14 points of quality management - ANSWER-take action to
accomplish the transformation...
dr. ohmae indicates that customer, corporation, and competitors should be integrated in a strategic
triangle. what does dr ohmae indicate that an organization can obtain by doing this? - ANSWER-
sustained competitive advantage
what is the main objective of an internal quality audit - ANSWER-to assess the quality of control
process failures
in the five dimensions of hackman and oldham's model of job design, what does autonomy describe -
ANSWER-independence and discretion in making decisions
what is a commom component of effective diversity training programs - ANSWER-building awareness
in which situation does religious preference innapproapritely affect decision making - ANSWER-a
publicly traded xompany has a policy limiting financial donations to one religious group
a younger employee becomes irritated by the sound of an older employee's voice and finds it difficult to
work on projects with the older employee. this has caused conflict in the department. what is the source
of conflict between the older and younger employees? - ANSWER-personal variables
a visually-impaired person has been hired to work in the HR department of a small company. which
workplace accomodations would be reasonable in this situation - ANSWER-the company will purchase
a large computer and a braille keyboard
a supervisor assigned office space to three new employees, the employees were upset by the offices
they were given. the first had a large office but wanted a window, the second had a new computer but
wanted room for some plants, and the 3rd had a window but needed high speed computing to perform
the job well - ANSWER-problem solving
, problem solving - ANSWER-restructuring the organization
what is the reason to create a boundaryless organizational structure - ANSWER-to make information
available as needed
Process checklists and project audits are components of which management process? - ANSWER-
Quality Assurance
What is the main objective of an internal quality audit? - ANSWER-To measure effectiveness of an
organization's quality management system
A company is trying to systematically improve processes by eliminating nonconformity of their products
to product specifications. The company believes their continuous effort to reduce variation in their
process outputs is key to their business success.
Which quality process is the company utilizing? - ANSWER-Six Sigma
Which concept entails all aspects of interaction a company has with its customers in both sales and
service-related environments? - ANSWER-Customer relationship management
Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a strategic
triangle.
What does Dr. Ohmae indicate that an organization can obtain by doing this? - ANSWER-Sustained
competitive advantage
Why is innovation an important element of entrepreneurship? - ANSWER-Creates unique and different
products or services
Most successful entrepreneurs exhibit certain characteristics. Some entrepreneurs are open-minded,
able to learn quickly, and skilled at conceptualizing.
Which entrepreneurial personality trait is this? - ANSWER-Creativity, self-reliance, and ability to adapt
