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DOWNLOAD THE Test Bank for Operations Management 6th Edition Reid
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Reidf&fSandersf/fOperationsfManagement,f6thfedition TestfBank



File:fch02,fChapterf2:fOperationsfStrategyfandfCompetitiveness


MultiplefChoice


1. WhatfareftheftwofkeyfcomponentsfoffthefoperationsfstrategyfoffFederalfExpress?
a) theyfownftheirfownffleetfofftractorftrailers,fandftheyfusefafsophisticatedfbarfcodeftechnology
b) theyfownftheirfownffleetfofftractorftrailers,fandftheyfhavefaflargefwarehousefinfeveryfstate
c) theyfownftheirfownffleetfoffairplanes,fandftheyfhavefaflargefwarehousefinfeveryfstate
d) theyfusefafsophisticatedfbarfcodeftechnology,fandftheyfhavefaflargefwarehousefinfeveryfstate
e) theyfownftheirfownffleetfoffairplanes,fandftheyfusefafsophisticatedfbarfcodeftechnology

Ans:fe
SectionfRef:fThefRolefoffOperationsfStrategyfLev
el:fEasy
Bloom’s:fComprehension
LearningfObjectivef1:fExplainfthefrolefoffoperationsfstrategyfinftheforganization.fA
ACSB:fAnalytic


2. Operationalfefficiencyfis:
a) drivingfthefbusinessfstrategy
b) ensuringfthefrightftasksfarefperformed
c) decreasingftheffirm’sfinputfrequirements
d) increasingftheffirm’sfoutput
e) performingfoperationsftasksfwell

Ans:fe
SectionfRef:fThefRolefoffOperationsfStrategyfLev
el:fEasy
Bloom’s:fKnowledge
LearningfObjectivef1:fExplainfthefrolefoffoperationsfstrategyfinftheforganization.fA
ACSB:fAnalytic


3. Duringfthef1970sfandf1980s,ffirmsffromfwhichfcountryfprovidedfthefmostfseriousfcompetitivefthr
eatftofU.S.fcompanies?
a) Germany
b) Canada
c) Mexico
d) Japan
e) UnitedfKingdom

Ans:fd
SectionfRef:fThefRolefoffOperationsfStrategy



Copyrightf©2016fJohnfWileyf&fSons,fInc. TBf2-1
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,DOWNLOAD THE Test Bank for Operations Management 6th Edition Reid
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Reidf&fSandersf/fOperationsfManagement,f6thfedition TestfBank



Level:fEasyf Bloom’s
:fKnowledge
LearningfObjectivef1:fExplainfthefrolefoffoperationsfstrategyfinftheforganization.fA
ACSB:fAnalytic


4. Thefprocessfoffmonitoringfthefexternalfenvironmentfisfcalledfwhat?
a) environmentalfexamination
b) environmentalfinspection
c) environmentalfscrutiny
d) environmentalfperusal
e) environmentalfscanning

Ans:fe
SectionfRef:fDevelopingfafBusinessfStrategyfLev
el:fEasy
Bloom’s:fKnowledge
LearningfObjectivef2:fExplainfhowfafbusinessfstrategyfisfdeveloped.fAA
CSB:fAnalytic


5. Whichfofftheffollowingfwouldfnotfbefconsideredfafcorefcompetencyfthatfafcompanyfmightfhav
e?
a) afhighlyftrainedfworkforce
b) anfinefficientfdistributionfsystem
c) skillsfinfattractingfandfraisingfcapital
d) usefoffinformationftechnology
e) qualityfcontrolftechniques

Ans:fb
SectionfRef:fDevelopingfafBusinessfStrategyfLev
el:fEasy
Bloom’s:fComprehension
LearningfObjectivef2:fExplainfhowfafbusinessfstrategyfisfdeveloped.fAA
CSB:fAnalytic


6. .Environmentalfscanningfwouldfnotfprovidefinformationfon:
a) sourcesfoffhighlyftrainedfworkers
b) theffirm’sfinternalfinefficientfdistributionfsystem
c) opportunitiesfandfthreats
d) changesfinfinformationftechnology
e) changesfinfglobalfcompetition

Ans:fb
SectionfRef:fDevelopingfafBusinessfStrategy



Copyrightf©2016fJohnfWileyf&fSons,fInc. TBf2-2
mynursytest.store

,DOWNLOAD THE Test Bank for Operations Management 6th Edition Reid
f f f f f f f f f



Reidf&fSandersf/fOperationsfManagement,f6thfedition TestfBank



Level:fEasy
Bloom’s:fComprehension
LearningfObjectivef2:fExplainfhowfafbusinessfstrategyfisfdeveloped.fAA
CSB:fAnalytic


7. Whichfofftheffollowingfisfnotftypicallyfconsideredftofbefafcorefcompetency?
a) workforce
b) mission
c) marketfunderstanding
d) technology
e) facilities

Ans:fb
SectionfRef:fDevelopingfafBusinessfStrategyfLev
el:fEasy
Bloom’s:fComprehension
LearningfObjectivef2:fExplainfhowfafbusinessfstrategyfisfdeveloped.fAA
CSB:fAnalytic


8. Whatftermfdescribesfthefprocessfoffobtainingfgoodsforfservicesffromfanfoutsidefprovider?
a) outproviding
b) transferization
c) outsourcing
d) subsourcing
e) supersourcing

Ans:fc
SectionfRef:fDevelopingfafBusinessfStrategyfLev
el:fEasy
Bloom’s:fKnowledge
LearningfObjectivef2:fExplainfhowfafbusinessfstrategyfisfdeveloped.fAA
CSB:fAnalytic


9. Oncefafbusinessfstrategyfhasfbeenfdeveloped:
a) servicefpricesfarefestablished
b) competitionfmustfbefidentified
c) anfoperationsfstrategyfmustfbefformulated
d) contractingfwithfexternalfsourcesfmustfbegin
e) insourcingfwillfbefconducted

Ans:fc
SectionfRef:fDevelopingfanfOperationsfStrategyf
Level:fEasy



Copyrightf©2016fJohnfWileyf&fSons,fInc. TBf2-3
mynursytest.store

, DOWNLOAD THE Test Bank for Operations Management 6th Edition Reid
f f f f f f f f f



Reidf&fSandersf/fOperationsfManagement,f6thfedition TestfBank



Bloom’s:fComprehension
LearningfObjectivef3:fDescribefhowfanfoperationsfstrategyfisfdeveloped.fAACSB:f
Analytic



10. Whichf off thef followingf isf notf consideredf onef off thef fourf broadf categoriesf off competitivefprio
rities?
a) technology
b) cost
c) quality
d) flexibility
e) time

Ans:fa
SectionfRef:fDevelopingfanfOperationsfStrategyfL
evel:fEasy
Bloom’s:fComprehension
LearningfObjectivef3:fDescribefhowfanfoperationsfstrategyfisfdeveloped.fAACSB:f
Analytic


11. Whichf off thef followingf competitivef prioritiesf typicallyf requiresf thef usef off moref general-
fpurposefequipment?

a) technology
b) cost
c) quality
d) flexibility
e) time

Ans:fd
SectionfRef:fDevelopingfanfOperationsfStrategyfL
evel:fEasy
Bloom’s:fComprehension
LearningfObjectivef3:fDescribefhowfanfoperationsfstrategyfisfdeveloped.fAACSB:f
Analytic


12. Highly-
skilledfhourlyfworkersfwouldfbefmostfneededfbyfcompaniesfemployingfwhichfofftheffollowingfcomp
etitivefpriorities?
a) location
b) cost
c) flexibility
d) developmentfspeed
e) time



Copyrightf©2016fJohnfWileyf&fSons,fInc. TBf2-4
mynursytest.store