BUSI 7140 Exam 2 Module 7 With Complete Solutions
Performance = - EXPECTATIONS x Ability × Motivation (Effort)
What is the old view of motivation? - ANSWER Satisfaction → Motivation → Performance
What is the new view of motivation? - ANSWER Motivation → Performance → Outcomes
→ Satisfaction
What is the expectancy theory? - ANSWER Describes the cognitive process that
employees go through to make choices among different voluntary responses.
Employee behavior is directed toward pleasure and away from pain or, more generally,
toward certain outcomes and away from others.
What is expectancy? - ANSWER Represents the belief that exerting a high level of effort
will result in the successful performance of some task.
What is self-efficay? - ANSWER Is defined as the belief that a person has the capabilities
needed to execute the behaviors required for task success.
What instrumentality? - ANSWER Represents the belief that successful performance will
result in some outcome(s)
What is a valence? - ANSWER Reflects the anticipated value of the outcomes associated
with performance. Can be positive, negative or zero
What is the goal setting theory? - ANSWER Views goals as the primary drivers of the
intensity and persistence of effort
Performance = - EXPECTATIONS x Ability × Motivation (Effort)
What is the old view of motivation? - ANSWER Satisfaction → Motivation → Performance
What is the new view of motivation? - ANSWER Motivation → Performance → Outcomes
→ Satisfaction
What is the expectancy theory? - ANSWER Describes the cognitive process that
employees go through to make choices among different voluntary responses.
Employee behavior is directed toward pleasure and away from pain or, more generally,
toward certain outcomes and away from others.
What is expectancy? - ANSWER Represents the belief that exerting a high level of effort
will result in the successful performance of some task.
What is self-efficay? - ANSWER Is defined as the belief that a person has the capabilities
needed to execute the behaviors required for task success.
What instrumentality? - ANSWER Represents the belief that successful performance will
result in some outcome(s)
What is a valence? - ANSWER Reflects the anticipated value of the outcomes associated
with performance. Can be positive, negative or zero
What is the goal setting theory? - ANSWER Views goals as the primary drivers of the
intensity and persistence of effort
