CPI
Study online at https://quizlet.com/_5lxbl
1. Unit 1. Name the 4 levels in the CPI Crisis Develop- Level 1- Anxiety =
ment Model Supportive
Level 2- Defensive
= Directive
Level 3- Acting out
person = CPI
Level 4- Tension
Reduction = Ther-
aputic Rapport
2. Unit 1. ANXIETY- A noti-
What is Level 1 in the Crisis Development Model? cible change in
someones typical
behavior
3. Unit 1. What is Level 1 in Crisis Dev. Model Approach SUPPORTIVE-
to Anxiety? nonjudgemental,
empathetic
4. Unit 1. What is Level 2 of Crisis Dev. Model? DEFENSIVE- Be-
ginning stage of
loss of rationality
5. Unit 1. What is Level 2 of Crisis Dev. Model Approach DIRECTIVE- Set
to Defensive? Limits, Persua-
sion, Choices
6. Unit 1. What is Level 3 of Crisis Dev. Model? ACTING OUT
PERSON- Total
Loss of Rationality
7. Unit 1.What is Level 3 of Crisis Dev. Model Approach NON VERBAL
Acting Out Person? PHYSICAL CRI-
SIS INTERVEN-
TION- A set of
safe, non-harm-
ful techniques that
are to be used as
a last resort when
, CPI
Study online at https://quizlet.com/_5lxbl
their is danger to
self or others, dis-
ruption to atmos-
phere
8. Unit 1.What is Level 4 of Crisis Dev. Model? TENSION RE-
DUCTION- de-
crease in energy
9. Unit 1. What is Level 4 of Crisis Dev. Model Approach THERAPUTICE
TENSION REDUCTION? RAPPORT-
Re-establish
Communication
10. Unit 2: Nonverbal Behavior- Areas surrounding
What is Proxemics? the body that is
considered an ex-
tension of self
11. Unit 2: Nonverbal Behavior- Communication,
What is Kinesics? posture/motion.
the non verbal
message transmit-
ted by motion and
posture of the
body.
12. Unit 2: Nonverbal Behavior- 1. Safety
What are the for Reasons for using CPI Stance? 2. Less Threaten-
ing
3. Show honor and
respect
13. Unit 3: Paraverbal Communication- How we say what
What is Paraverbal Communication? we say
14. Unit 3: Paraverbal Communication- Tone- Avoid inflec-
Paraverbal Components (Total Voice Control) tion of negativity
Volume- App. for
dist. of situation
Study online at https://quizlet.com/_5lxbl
1. Unit 1. Name the 4 levels in the CPI Crisis Develop- Level 1- Anxiety =
ment Model Supportive
Level 2- Defensive
= Directive
Level 3- Acting out
person = CPI
Level 4- Tension
Reduction = Ther-
aputic Rapport
2. Unit 1. ANXIETY- A noti-
What is Level 1 in the Crisis Development Model? cible change in
someones typical
behavior
3. Unit 1. What is Level 1 in Crisis Dev. Model Approach SUPPORTIVE-
to Anxiety? nonjudgemental,
empathetic
4. Unit 1. What is Level 2 of Crisis Dev. Model? DEFENSIVE- Be-
ginning stage of
loss of rationality
5. Unit 1. What is Level 2 of Crisis Dev. Model Approach DIRECTIVE- Set
to Defensive? Limits, Persua-
sion, Choices
6. Unit 1. What is Level 3 of Crisis Dev. Model? ACTING OUT
PERSON- Total
Loss of Rationality
7. Unit 1.What is Level 3 of Crisis Dev. Model Approach NON VERBAL
Acting Out Person? PHYSICAL CRI-
SIS INTERVEN-
TION- A set of
safe, non-harm-
ful techniques that
are to be used as
a last resort when
, CPI
Study online at https://quizlet.com/_5lxbl
their is danger to
self or others, dis-
ruption to atmos-
phere
8. Unit 1.What is Level 4 of Crisis Dev. Model? TENSION RE-
DUCTION- de-
crease in energy
9. Unit 1. What is Level 4 of Crisis Dev. Model Approach THERAPUTICE
TENSION REDUCTION? RAPPORT-
Re-establish
Communication
10. Unit 2: Nonverbal Behavior- Areas surrounding
What is Proxemics? the body that is
considered an ex-
tension of self
11. Unit 2: Nonverbal Behavior- Communication,
What is Kinesics? posture/motion.
the non verbal
message transmit-
ted by motion and
posture of the
body.
12. Unit 2: Nonverbal Behavior- 1. Safety
What are the for Reasons for using CPI Stance? 2. Less Threaten-
ing
3. Show honor and
respect
13. Unit 3: Paraverbal Communication- How we say what
What is Paraverbal Communication? we say
14. Unit 3: Paraverbal Communication- Tone- Avoid inflec-
Paraverbal Components (Total Voice Control) tion of negativity
Volume- App. for
dist. of situation
