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Organization behavior - ✔✔systematic study of people's actions and
attitudes within organizations
Connections to org. behavior - ✔✔Psychology, social psychology,
sociology, anthropology, economics, political science
Psychology as connection - ✔✔Helps understand individual factors such as
personality and emotions
Social psych. and sociology as connection - ✔✔Used to to understand
interpersonal interactions and team/group dynamics
Anthropology as connection - ✔✔Helps understand cultural differences
Economics as connection - ✔✔Used to understand the behavioral
motivations of people and the process of making decisions
Political science as connection - ✔✔Helps understand leadership,
persuasion, and advocacy
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,Employee skill requirements - ✔✔Non-managerial positions: More
emphasis on technical skills
Managers and above: Conceptual and human skills take priority
What is the primary job of managers? - ✔✔To organize and direct others to
accomplish the mission of the organization
Parts of the Congruence Model - ✔✔Leadership, strategy, formal
organization, informal organization
Goal of the Congruence Model - ✔✔Establish dynamic alignment among
four parts
W/o it, even good strategies never meet potential
Organizational behavior (Alt. definition) - ✔✔Study of human behavior in
organizations. An academic discipline devoted to understanding
individuals, teams, interpersonal processes, and organizational dynamics.
Why is OB important? - ✔✔It helps you develop the skills needed for a
successful career in our ever-changing world.
Smart workforce - ✔✔Workforce where members share knowledge and
skill to solve real and complex problems. Forms powerful collective brain.
Broad views of leadership - ✔✔New pressures means leadership is valued
from all members.
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,Human capital and teamwork - ✔✔Work is based on peer contribution
Demise of command/control - ✔✔Traditional hierarchy being replaced by
new structures
New workforce expectations - ✔✔Less traditional hierarchy, more balance
of work and home life
Concept of careers changing - ✔✔People are required to have special skill
sets and continue to develop
OB as a science - ✔✔A scholarly discipline devoted to scientific
understanding of individuals and groups in organizations, and of the
performance implications of organizational processes, systems, and
structures.
Models - ✔✔Simplified views of reality that attempt to explain real-world
phenomena
Independent variables - ✔✔Presumed causes that influence dependent
variables
Dependent variables - ✔✔Outcomes of practical value and interest that are
influenced by independent variables
Contingency thinking - ✔✔The belief that there is no single best way to
handle people or situations;
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, seeking ways to meet the needs of different management situations.
Evidence-based management - ✔✔Using hard facts and empirical
evidence to make decisions
Cross-cultural awareness - ✔✔The idea that it's hard to predict how culture
can affect behavior, motivation, satisfaction, etc.
Organization - ✔✔A collection of people working together to achieve a
common purpose
Open system - ✔✔Transforms human and material resources into finished
goods and services.
If everything works, then demand from all areas will keep moving the
system.
Complex adapative system - ✔✔These systems interact and adapt with
their environment to survive
Stakeholders - ✔✔People or groups with interest in performance of
organization
Organizational culture - ✔✔A strong contextual influence of behavior.
Shared set of beliefs in an organization
Organization climate - ✔✔Represents the shared perceptions of members
regarding the management policies and practices
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