MADM 701 Ch 1 Exam Questions and
Answers
Paradigm Shift - Answers -Not only recognize and appreciate the importance of human
resources but also use recent history as a catalyst for change in the understanding and
management of human resources
Challenges - Answers -View employees as assets rather than costs
Make employees feel valued
Recognize and appreciate the importance of human resources
Management Dimensions (Skills) - Answers -Technical
Conceptual
Human
Theory X - Answers -assumption that employees are lazy and only interested in money
Technical Managemnt Dimension - Answers -functional expertise
Conceptual Managemnt Dimension - Answers -being able to see the big picture and
how different parts of organization work together
Human Managemnt Dimension - Answers -people skills
Evidence-Based Management - Answers -Satisfies the need to refocus management
education based on valid theory and research, translated for effective practice
Hawthorne Studies - Answers -Beginning of the systematic study and understanding of
organizational behavior
Illumination Studies - Answers -Effect of light intensity on employee productivity
Productivity increased even at moonlight level
Relay Room Study - Answers -Effect of workday length, rest breaks, and pay on
productivity
Productivity increased even when factors returned to normal
Organizational Behavior Approach - Answers -Human behavior more complicated than
just providing good pay, proper working conditions, and job security
Answers
Paradigm Shift - Answers -Not only recognize and appreciate the importance of human
resources but also use recent history as a catalyst for change in the understanding and
management of human resources
Challenges - Answers -View employees as assets rather than costs
Make employees feel valued
Recognize and appreciate the importance of human resources
Management Dimensions (Skills) - Answers -Technical
Conceptual
Human
Theory X - Answers -assumption that employees are lazy and only interested in money
Technical Managemnt Dimension - Answers -functional expertise
Conceptual Managemnt Dimension - Answers -being able to see the big picture and
how different parts of organization work together
Human Managemnt Dimension - Answers -people skills
Evidence-Based Management - Answers -Satisfies the need to refocus management
education based on valid theory and research, translated for effective practice
Hawthorne Studies - Answers -Beginning of the systematic study and understanding of
organizational behavior
Illumination Studies - Answers -Effect of light intensity on employee productivity
Productivity increased even at moonlight level
Relay Room Study - Answers -Effect of workday length, rest breaks, and pay on
productivity
Productivity increased even when factors returned to normal
Organizational Behavior Approach - Answers -Human behavior more complicated than
just providing good pay, proper working conditions, and job security
