MADM 701 - Module 1 Exam Questions
and Answers
Managing the people - Answers -the human resources of an organization; the major
challenge and critical competitive advantage.
Globalization, diversity and ethics - Answers -(3 things) serve as a very important
environmental or contextual dimensions for organizational behavior.
Human capital - Answers -what you know - education, experience, and skills.
Social capital - Answers -Who you know - networks, connections, and friends
Positive psychological capital - Answers -Who you are in terms of confidence, hope,
optimism, resiliency, and more importantly, who you can become, i.e., one's possible
authentic self.
Paradigm - Answers -Translates from its greek word for model, pattern, or example.
Means a broad model, a framework, a way of thinking, or a scheme for understanding
reality.
Joel Barker - Answers -Popular futurist who stated a paradigm simply establishes the
rules (written or unwritten), defines the boundaries, and tells one how to behave within
the boundaries to be successful.
James Brian Quinn - Answers -offers the "intelligent enterprise" as new paradigm. He
believes that the organization of enterprises and effective strategies will depend more
on development and deployment of intellectual resources than on the management of
physical assets.
Paradigm effect - Answers -A situation arises in which those in the existing paradigm
may not even see the changes that are occurring, let alone reason and draw logical
inferences and perceptions about the changes.
Organizational - Answers -Ethics codes, role models, policies, practices,
reward/punishment systems
External - Answers -Political, legal, economic, and international developments
Ethics Notes - Answers -Highly ethical individuals may be viewed as unlikable by peers.
Peer pressure can encourages people to be less ethical.
, Corporate Social Responsibility - Answers -Engaging in economically sustainable
business activities that go beyond legal requirements to protect the well-being of
employees, communities, and the environment
Technical, conceptual, and human - Answers -Managements three major dimensions
Technical dimension - Answers -Consists of the managers functional expertise in
accounting or engineering or marketing and increasingly in information technology and
managing in the supply chain.
traditional human relations approach - Answers -no longer has a dominant role in
business and applied psychology education
organizational behavior approach - Answers -dominates the behavioral approach to
management education now and will do so in the foreseeable future
Jeff Pfeffer - Answers -summarized the status of the organizational behavior approach
to real-world management as a "one-eighth" situation. Meaning that roughly half of
today's managers really believe and buy into the importance of
the human side of enterprise and that the people are truly the competitive advantage of
their
organizations.
high performance work practices - Answers -pay for performance, self-managed teams,
360 degree (multisource)
feedback systems, behavioral management, and investing in psychological capital.
(1) hollow talk, (2) debilitating fear,
(3) destructive internal competition, (4) poorly designed and complex measurement
systems, and (5) mindless reliance on precedent - Answers -five sources that seem to
prevent the majority of managers
from effective implementation and sustainability
Denise Rousseau - Answers -Defined evidence-based management as "translating
principles based on best evidence into organizational practices.
Kurt Lewin - Answers -founding fathers of social psychology who astutely observed
many years ago
that there is nothing so practical as a good theory and "No action without research, no
research without action."
Henri Fayol - Answers -emphasized that the purpose of the organization was to get the
work done in specialized, machine-like functions. He did not emphasize that the
organization is made up of people; it
is not a machine.
and Answers
Managing the people - Answers -the human resources of an organization; the major
challenge and critical competitive advantage.
Globalization, diversity and ethics - Answers -(3 things) serve as a very important
environmental or contextual dimensions for organizational behavior.
Human capital - Answers -what you know - education, experience, and skills.
Social capital - Answers -Who you know - networks, connections, and friends
Positive psychological capital - Answers -Who you are in terms of confidence, hope,
optimism, resiliency, and more importantly, who you can become, i.e., one's possible
authentic self.
Paradigm - Answers -Translates from its greek word for model, pattern, or example.
Means a broad model, a framework, a way of thinking, or a scheme for understanding
reality.
Joel Barker - Answers -Popular futurist who stated a paradigm simply establishes the
rules (written or unwritten), defines the boundaries, and tells one how to behave within
the boundaries to be successful.
James Brian Quinn - Answers -offers the "intelligent enterprise" as new paradigm. He
believes that the organization of enterprises and effective strategies will depend more
on development and deployment of intellectual resources than on the management of
physical assets.
Paradigm effect - Answers -A situation arises in which those in the existing paradigm
may not even see the changes that are occurring, let alone reason and draw logical
inferences and perceptions about the changes.
Organizational - Answers -Ethics codes, role models, policies, practices,
reward/punishment systems
External - Answers -Political, legal, economic, and international developments
Ethics Notes - Answers -Highly ethical individuals may be viewed as unlikable by peers.
Peer pressure can encourages people to be less ethical.
, Corporate Social Responsibility - Answers -Engaging in economically sustainable
business activities that go beyond legal requirements to protect the well-being of
employees, communities, and the environment
Technical, conceptual, and human - Answers -Managements three major dimensions
Technical dimension - Answers -Consists of the managers functional expertise in
accounting or engineering or marketing and increasingly in information technology and
managing in the supply chain.
traditional human relations approach - Answers -no longer has a dominant role in
business and applied psychology education
organizational behavior approach - Answers -dominates the behavioral approach to
management education now and will do so in the foreseeable future
Jeff Pfeffer - Answers -summarized the status of the organizational behavior approach
to real-world management as a "one-eighth" situation. Meaning that roughly half of
today's managers really believe and buy into the importance of
the human side of enterprise and that the people are truly the competitive advantage of
their
organizations.
high performance work practices - Answers -pay for performance, self-managed teams,
360 degree (multisource)
feedback systems, behavioral management, and investing in psychological capital.
(1) hollow talk, (2) debilitating fear,
(3) destructive internal competition, (4) poorly designed and complex measurement
systems, and (5) mindless reliance on precedent - Answers -five sources that seem to
prevent the majority of managers
from effective implementation and sustainability
Denise Rousseau - Answers -Defined evidence-based management as "translating
principles based on best evidence into organizational practices.
Kurt Lewin - Answers -founding fathers of social psychology who astutely observed
many years ago
that there is nothing so practical as a good theory and "No action without research, no
research without action."
Henri Fayol - Answers -emphasized that the purpose of the organization was to get the
work done in specialized, machine-like functions. He did not emphasize that the
organization is made up of people; it
is not a machine.
