MADM 701 - Chapter 11: Groups and
Teams Exam Questions and Answers
Group Members - Answers -1 - are motivated to join
2 - perceive the group as a unified group of interacting people
3 - contribute in various amounts (time/energy) to the group
4 - agreements/disagreements through various forms of interactions
Kurt Lewin - Answers -the father of group dynamics
View of Group Dynamics (1 of 3) - Answers -describes how a group should be
organized and conducted; democratic leadership, member participation, and overall
cooperation are stressed
View of Group Dynamics (2 of 3) - Answers -it consists of a set of techniques; role
playing, brainstorming, focus groups, leaderless groups, group therapy,
self-managed/virtual teams
View of Group Dynamics (3 of 3) - Answers -from the perspective of the internal nature
of groups, how they form, their structure and processes, and how they function and
affect individual members
Propinquity - Answers -individuals affiliate with one another because of spatial or
geographical proximity
George Homans' theory - Answers -propinquity is based on activities, interactions, and
sentiments
Major element in Homans' theory - Answers -interaction
Theodore Newcomb's theory - Answers -balance theory of group formation
Balance theory of group formation - Answers -persons are attracted to one another on
the basis of similar attitudes toward commonly relevant objects and goals
What happens if the balance cannot be restored? - Answers -the relationship dissolves
Exchange theory - Answers -based on reward-cost outcomes of interaction
A ___________________ of an outcome must exist in order for attraction or affiliation to
take place - Answers -minimum positive level (rewards greater than cost)
, Factors that decrease group cohesiveness - Answers -disagreement on goals; large
group size; unpleasant experiences; intragroup competition; domination by one of more
members
Ways to use groups to enhance satisfaction and performance - Answers -1 - organizing
work around intact groups
2 - having groups charged with selection, training, and rewarding of members
3 - using groups to enforce norms
4 - distributing resources on a group basis
5 - allowing intergroup rivalry
Factors that determine group effectiveness - Answers -1 - task interdependence
2 - outcome interdependence
3 - potency
Potency - Answers -members' belief that the group can be effective
What (3) things have roles in exchange theory - Answers -propinquity, interaction, and
common attitudes
Stages of group development - Answers -1 - forming
2 - storming
3 - norming
4 - performing
5 - adjourning
___________________ needs is the most important practical reason individuals join or
form groups - Answers -intense social needs
Punctuated equilibrium model (1st phase) - Answers -groups form in a first phase which
a target or mission is set and then are not altered very easily
inertia - Answers -systematic resistance to change
Punctuated equilibrium model (2nd phase) - Answers -commences when group
members recognize that if they don't change tactics, the group's goal will not be
accomplished
Fault lines - Answers -may form in groups around individual member characteristics and
lead to subgroup conflicts among members
____________________ is the primary source of differences in member characteristics
leading to conflict - Answers -diversity
Teams Exam Questions and Answers
Group Members - Answers -1 - are motivated to join
2 - perceive the group as a unified group of interacting people
3 - contribute in various amounts (time/energy) to the group
4 - agreements/disagreements through various forms of interactions
Kurt Lewin - Answers -the father of group dynamics
View of Group Dynamics (1 of 3) - Answers -describes how a group should be
organized and conducted; democratic leadership, member participation, and overall
cooperation are stressed
View of Group Dynamics (2 of 3) - Answers -it consists of a set of techniques; role
playing, brainstorming, focus groups, leaderless groups, group therapy,
self-managed/virtual teams
View of Group Dynamics (3 of 3) - Answers -from the perspective of the internal nature
of groups, how they form, their structure and processes, and how they function and
affect individual members
Propinquity - Answers -individuals affiliate with one another because of spatial or
geographical proximity
George Homans' theory - Answers -propinquity is based on activities, interactions, and
sentiments
Major element in Homans' theory - Answers -interaction
Theodore Newcomb's theory - Answers -balance theory of group formation
Balance theory of group formation - Answers -persons are attracted to one another on
the basis of similar attitudes toward commonly relevant objects and goals
What happens if the balance cannot be restored? - Answers -the relationship dissolves
Exchange theory - Answers -based on reward-cost outcomes of interaction
A ___________________ of an outcome must exist in order for attraction or affiliation to
take place - Answers -minimum positive level (rewards greater than cost)
, Factors that decrease group cohesiveness - Answers -disagreement on goals; large
group size; unpleasant experiences; intragroup competition; domination by one of more
members
Ways to use groups to enhance satisfaction and performance - Answers -1 - organizing
work around intact groups
2 - having groups charged with selection, training, and rewarding of members
3 - using groups to enforce norms
4 - distributing resources on a group basis
5 - allowing intergroup rivalry
Factors that determine group effectiveness - Answers -1 - task interdependence
2 - outcome interdependence
3 - potency
Potency - Answers -members' belief that the group can be effective
What (3) things have roles in exchange theory - Answers -propinquity, interaction, and
common attitudes
Stages of group development - Answers -1 - forming
2 - storming
3 - norming
4 - performing
5 - adjourning
___________________ needs is the most important practical reason individuals join or
form groups - Answers -intense social needs
Punctuated equilibrium model (1st phase) - Answers -groups form in a first phase which
a target or mission is set and then are not altered very easily
inertia - Answers -systematic resistance to change
Punctuated equilibrium model (2nd phase) - Answers -commences when group
members recognize that if they don't change tactics, the group's goal will not be
accomplished
Fault lines - Answers -may form in groups around individual member characteristics and
lead to subgroup conflicts among members
____________________ is the primary source of differences in member characteristics
leading to conflict - Answers -diversity
