exam 1(100% Solved)
1. Staffing is comprised of all the following activities EXCEPT:
A. identifying work requirements within an organization.
B. involving employees in business strategy.
C. recruiting, selecting, and promoting qualified candidates.
D. determining the numbers of people and the skills necessary to do the work. -
ANSWERSB. involving employees in business strategy.
2. _____ involves giving workers the opportunity to make decisions about the design of
their jobs and workplaces, and what they need to make products or to deliver services
most effectively.
A. ISO
B. reengineering
C. Six Sigma
D. QWL - ANSWERSD. QWL
4. High performers who are difficult to replace represent _____ turnovers.
A. functional
B. voluntary
C. involuntary
D. dysfunctional - ANSWERSD. dysfunctional
5. When a compliance review by the OFCCP does indicate problems that cannot be
resolved easily, it tries to reach _____ with the employer.
A. a collective bargaining agreement
B. a conciliation agreement
C. an equitable compromise
D. quid pro quo - ANSWERSB. a conciliation agreement
6. Employers who institute "English-only" rules in the workplace need to be careful
about _____ discrimination.
A. racial
B. national origin
C. sex
D. age - ANSWERSB. national origin
9. New mothers gradually increasing their hours at work or choosing to cut their hours
for reduced pay is an example of:
A. job sharing.
B. an alternative career path.
C. teleworking.