HRIR 3021 Midterm #1 Questions
& Answers 100% correct!!
How has HR evolved? How has its role changed? - ANSWERSChanged from
operational/traditional to strategic (it's good and we know it, to it's valuable and we show
it!)
Define HRM and how it contributes to an organization's performance - ANSWERSThe
strategies, policies, practices, and systems that influence employees': behavior,
attitudes, and performance.
-Analysis and design of work
-HR planning
-Recruiting
-Selection
-Training and development
-Compensation
-Performance management
-Employee relations
= goes down to Company performance
What is human capital? - ANSWERSAn organizations employees described in terms of
their: training, experience, judgement, intelligence, relationships, and insight.
-Concept of HRM implies that employees are the resources of the employer
What are the different types of human capital? How does it provide a competitive
advantage? - ANSWERSHRM is able to get and hire the right people to do the job
What are the functions of Human Resource Departments? - ANSWERS-Analysis and
design of work
-Training and development
-performance management
-compensation and benefits
-employee relations
-personnel policies
-employee data and information systems
-Compliance with laws
-support for strategy
6 strategic skills/competencies to be effective in HR manager? - ANSWERS1) credible
activists
2) cultural and change steward
3) talent manager/organization designer
4) strategic architect
,5)business allies
6) operational excecutors
Explain the human resource responsibilities of supervisors - ANSWERS-help define
jobs
-forecast HR needs
-provide training
-interview and select canidates
-appraise performance
-recommend pay increases and promotions
-communicate policies
-motivate, with support from pay, benefits, and other rewards
What are ethical issues in HR management? - ANSWERSdecisions should be ethical,
but it doesn't always happen
-result in greatest good for greatest amount of people
-respect due process, consent, and free speech
-treat everyone fair and equitably
What are major changes occurring within organizations and the external environment
and identify the challenges they pose for human capital management? - ANSWERS-
Diverse workforce- U.S labor force is growing to be more diverse, ethnic, and in gender
terms
-communication
-development ( for diff backgrounds and abilities)
-performance appraisal
-employee relations- create a work environment that is comfortable for all and fosters
creativity
Skill deficiencies- employers looking for:
mathematical, verbal, interpersonal skills and computer
-gap can decrease ability to compete
-HRM challenge is to support employees and train them in technical requirements of
new job
High performance work systems - ANSWERSOrganizations that have best possible fit
between their social system and technical system
key trends in this:
-reliance on knowledge workers
-empowerment of employees to make decisions
-teamwork
The trends in labor forces? - ANSWERS-Fastest growing age group of workers is 55+
, -HRM will have to spend a lot of time with retirement planning, retaining and motivating
old workers where careers have plateaued
- also finding a way to attract, retain, and prepare youth labor force
-Generational issues supervise old employees (mom)
Trend- knowledge workers - ANSWERSEmployees who's contribution is specialized
knowledge of:
-customers
-processes
-profession
needed in: healthcare, business services, social services, engineering, management
Trend- employee empowerment - ANSWERSGiving employees responsibility and
authority to make decisions regarding all aspects of product development or customer
service
Trend- employee engagement - ANSWERSfull involvement in one's work and
commitment to one's job and company
Trend- teamwork - ANSWERSassignment of work into groups of employees with
various skills who interact to assemble a product or provide a service
Trend- contingent workforce - ANSWERS-part time
-temporary
-contract
-blended teams
Trend- downsizing and increased HR involvement in M&A - ANSWERSwhy downsize:
employees expected to do more w/ larger variety of skills (outsourcing, IA, innovation
and technology)
M&A: HRM should have significant role in this. Conflict is inevitable. Must have due
dilligence
What is USERRA? Why is it important? What are its main provisions? -
ANSWERSUniformed Services Employment and Reemployment Rights Act of 1994-
requires rehiring of employees who are absent for military services, with training and
accommodations as needed.
Covers: veterans and members of reserve components
What is going on in society to prompt the passage of Title VII? Who qualifies under Title
VII as a protected class? When does Title VII apply? What is the EEOC and what do
they do? - ANSWERSTitle VII- forbids discrimination bases on race, color, religion, sex,
or national orgin. does NOT COVER: AGE
& Answers 100% correct!!
How has HR evolved? How has its role changed? - ANSWERSChanged from
operational/traditional to strategic (it's good and we know it, to it's valuable and we show
it!)
Define HRM and how it contributes to an organization's performance - ANSWERSThe
strategies, policies, practices, and systems that influence employees': behavior,
attitudes, and performance.
-Analysis and design of work
-HR planning
-Recruiting
-Selection
-Training and development
-Compensation
-Performance management
-Employee relations
= goes down to Company performance
What is human capital? - ANSWERSAn organizations employees described in terms of
their: training, experience, judgement, intelligence, relationships, and insight.
-Concept of HRM implies that employees are the resources of the employer
What are the different types of human capital? How does it provide a competitive
advantage? - ANSWERSHRM is able to get and hire the right people to do the job
What are the functions of Human Resource Departments? - ANSWERS-Analysis and
design of work
-Training and development
-performance management
-compensation and benefits
-employee relations
-personnel policies
-employee data and information systems
-Compliance with laws
-support for strategy
6 strategic skills/competencies to be effective in HR manager? - ANSWERS1) credible
activists
2) cultural and change steward
3) talent manager/organization designer
4) strategic architect
,5)business allies
6) operational excecutors
Explain the human resource responsibilities of supervisors - ANSWERS-help define
jobs
-forecast HR needs
-provide training
-interview and select canidates
-appraise performance
-recommend pay increases and promotions
-communicate policies
-motivate, with support from pay, benefits, and other rewards
What are ethical issues in HR management? - ANSWERSdecisions should be ethical,
but it doesn't always happen
-result in greatest good for greatest amount of people
-respect due process, consent, and free speech
-treat everyone fair and equitably
What are major changes occurring within organizations and the external environment
and identify the challenges they pose for human capital management? - ANSWERS-
Diverse workforce- U.S labor force is growing to be more diverse, ethnic, and in gender
terms
-communication
-development ( for diff backgrounds and abilities)
-performance appraisal
-employee relations- create a work environment that is comfortable for all and fosters
creativity
Skill deficiencies- employers looking for:
mathematical, verbal, interpersonal skills and computer
-gap can decrease ability to compete
-HRM challenge is to support employees and train them in technical requirements of
new job
High performance work systems - ANSWERSOrganizations that have best possible fit
between their social system and technical system
key trends in this:
-reliance on knowledge workers
-empowerment of employees to make decisions
-teamwork
The trends in labor forces? - ANSWERS-Fastest growing age group of workers is 55+
, -HRM will have to spend a lot of time with retirement planning, retaining and motivating
old workers where careers have plateaued
- also finding a way to attract, retain, and prepare youth labor force
-Generational issues supervise old employees (mom)
Trend- knowledge workers - ANSWERSEmployees who's contribution is specialized
knowledge of:
-customers
-processes
-profession
needed in: healthcare, business services, social services, engineering, management
Trend- employee empowerment - ANSWERSGiving employees responsibility and
authority to make decisions regarding all aspects of product development or customer
service
Trend- employee engagement - ANSWERSfull involvement in one's work and
commitment to one's job and company
Trend- teamwork - ANSWERSassignment of work into groups of employees with
various skills who interact to assemble a product or provide a service
Trend- contingent workforce - ANSWERS-part time
-temporary
-contract
-blended teams
Trend- downsizing and increased HR involvement in M&A - ANSWERSwhy downsize:
employees expected to do more w/ larger variety of skills (outsourcing, IA, innovation
and technology)
M&A: HRM should have significant role in this. Conflict is inevitable. Must have due
dilligence
What is USERRA? Why is it important? What are its main provisions? -
ANSWERSUniformed Services Employment and Reemployment Rights Act of 1994-
requires rehiring of employees who are absent for military services, with training and
accommodations as needed.
Covers: veterans and members of reserve components
What is going on in society to prompt the passage of Title VII? Who qualifies under Title
VII as a protected class? When does Title VII apply? What is the EEOC and what do
they do? - ANSWERSTitle VII- forbids discrimination bases on race, color, religion, sex,
or national orgin. does NOT COVER: AGE
