EXAM 1 - HRIR 3021 QUESTIONS &
ANSWERS 100% Accurate!
Human resource management (HRM) - ANSWERSThe policies, practices, and systems
that influence employees' behavior, attitudes, and performance
Work flow design - ANSWERSThe process of analyzing the tasks necessary for the
production of a product or service
Internal labor force - ANSWERSAn organization's workers (its employees and the
people who have contracts to work at the organization)
Equal employment opportunity (EEO) - ANSWERSThe condition in which all individuals
have an equal chance for employment, regardless of their race, color, relation, sex, age,
disability, or national origin
What are characteristics of jobs pre-industrial revolution? - ANSWERS(1) Autonomy (2)
self management (3) flexible work hours (4) work at home in small groups (5) household
incomes
Human capital - ANSWERSAn organization's employees, described in terms of their
training, experience, judgement, intelligence, relationships, and insight
External labor market - ANSWERSIndividuals who are actively seeking employment
What are characteristics of jobs post-industrial revolution? - ANSWERS(1) no autonomy
(2) no self management (3) inflexible work hours (4) commute to large noisy workplace
(5) individual income
Equal employment opportunity commission (EEOC) - ANSWERSAgency of the
Department of Justice changed with enforcing Title VII of the Civil Rights Act of 1964
and other antidiscrimination laws
Job - ANSWERSA set of related duties
What are 4 necessary qualities of human resources? - ANSWERS(1) valuable (2) rare
(3) cannot be imitated (4) no good substitutes
High-performance work system - ANSWERSAn organization in which technology,
organizational structure, people, and processes work together seamlessly to give an
organization an advantage in the competitive environment
,Where did the industrial revolution begin and where did it spread? - ANSWERSIt began
in Europe and then spread to the US and Japan
Affirmative action - ANSWERSAn organization's active effort to find opportunities to hire
or promote people in a particular group
Position - ANSWERSThe set of duties (job) performed by a particular person
What were working conditions like during the industrial revolution? - ANSWERS(1)
steam-driven factories (2) low-skilled employees (3) unsafe, dangerous, child labor, long
hours, hot and dirty (4) working class, 80% of society, had little power
Job description - ANSWERSA list of the tasks, duties, and responsibilities (TDRs) that a
particular job entails
Knowledge workers - ANSWERSEmployees whose main contribution to the
organization is specialized knowledge, such as knowledge of customers, a process, or a
profession
Disability - ANSWERSUnder the Americans with Disabilities Act, a physical or mental
impairment that substantially limits one or more major life activities, a record of having
such an impairment, or being regarded as having such an impairment
Job analysis - ANSWERSThe process of getting detailed information about jobs
Job design - ANSWERSThe process of defining how work will be performed and what
tasks will be required in a given job
Employee empowerment - ANSWERSGiving employees responsibility and authority to
make decisions regarding all aspects of product development or customer service
Managers believed that workers were what during the industrial revolution? -
ANSWERS(1) were replaceable (2) wanted to avoid work (3) would take advantage (4)
needed to be controlled
EEO-1 report - ANSWERSThe EEOC's Employer Information Report, which details the
number of women and minorities employed in nine different job categories
Job specification - ANSWERSA list of the knowledge, skills, abilities, and other
characteristics (KSAOs) that an individual must have to perform a particular job
Position analysis questionnaire (PAQ) - ANSWERSA standardized job analysis
questionnaire containing 194 questions about work behaviors, work conditions, and job
characteristics that apply to a wide variety of jobs
, Uniform guidelines on employee selection procedures - ANSWERSGuidelines issued by
the EEOC and other agencies to identify how an organization should develop and
administer its system for selecting employees so as not to violate antidiscrimination
laws
How was HR seen in its initial years? - ANSWERSEarly HR was seen as place to
handle worker/management issues, and helped companies avoid unionization. HR also
helped companies comply with new labor laws
Recruitment - ANSWERSThe process through which the organization seeks applicants
for potential employment
Teamwork - ANSWERSThe assignment of work to groups of employees with various
skills who interact to assemble a product or provide a service
Selection - ANSWERSThe process by which the organization attempts to identify
applicants with the necessary knowledge, skills, abilities, and other characteristics that
will help the organization achieve its goals
Total quality management (TQM) - ANSWERSA company wide effort to continuously
improve the ways people, machines, and systems accomplish work
What was the most important employment legislation that was passed in the past
century? - ANSWERSThe Civil Rights Act of 1964. It dealt with discrimination and
racism.
Office of federal contract compliance programs (OFCCP) - ANSWERSThe agency
responsible for enforcing the executive orders that cover companies doing business
with the federal government
Fleishman job analysis system - ANSWERSJob analysis technique that asks subject-
matter experts to evaluate a job in terms of the abilities required to perform the job
Disparate treatment - ANSWERSDiffering treatment of individuals, where the
differences are based on the individuals' race, color, relation, sex, national origin, age or
disability status. Ex. McDonnel Douglas Corp v Green
Competency - ANSWERSAn area of personal capability that enables employees to
perform their work successfully
Theory X vs. Theory Y - ANSWERSTheory X: workers are lazy and require supervision.
Theory Y: workers can work independently and do not require supervision
What are 5 of the top qualities employers look for in employees? - ANSWERS(1)
problem solving skills (2) teamwork skills (3) written communications skills (4)
leadership skills (5) strong work ethic
ANSWERS 100% Accurate!
Human resource management (HRM) - ANSWERSThe policies, practices, and systems
that influence employees' behavior, attitudes, and performance
Work flow design - ANSWERSThe process of analyzing the tasks necessary for the
production of a product or service
Internal labor force - ANSWERSAn organization's workers (its employees and the
people who have contracts to work at the organization)
Equal employment opportunity (EEO) - ANSWERSThe condition in which all individuals
have an equal chance for employment, regardless of their race, color, relation, sex, age,
disability, or national origin
What are characteristics of jobs pre-industrial revolution? - ANSWERS(1) Autonomy (2)
self management (3) flexible work hours (4) work at home in small groups (5) household
incomes
Human capital - ANSWERSAn organization's employees, described in terms of their
training, experience, judgement, intelligence, relationships, and insight
External labor market - ANSWERSIndividuals who are actively seeking employment
What are characteristics of jobs post-industrial revolution? - ANSWERS(1) no autonomy
(2) no self management (3) inflexible work hours (4) commute to large noisy workplace
(5) individual income
Equal employment opportunity commission (EEOC) - ANSWERSAgency of the
Department of Justice changed with enforcing Title VII of the Civil Rights Act of 1964
and other antidiscrimination laws
Job - ANSWERSA set of related duties
What are 4 necessary qualities of human resources? - ANSWERS(1) valuable (2) rare
(3) cannot be imitated (4) no good substitutes
High-performance work system - ANSWERSAn organization in which technology,
organizational structure, people, and processes work together seamlessly to give an
organization an advantage in the competitive environment
,Where did the industrial revolution begin and where did it spread? - ANSWERSIt began
in Europe and then spread to the US and Japan
Affirmative action - ANSWERSAn organization's active effort to find opportunities to hire
or promote people in a particular group
Position - ANSWERSThe set of duties (job) performed by a particular person
What were working conditions like during the industrial revolution? - ANSWERS(1)
steam-driven factories (2) low-skilled employees (3) unsafe, dangerous, child labor, long
hours, hot and dirty (4) working class, 80% of society, had little power
Job description - ANSWERSA list of the tasks, duties, and responsibilities (TDRs) that a
particular job entails
Knowledge workers - ANSWERSEmployees whose main contribution to the
organization is specialized knowledge, such as knowledge of customers, a process, or a
profession
Disability - ANSWERSUnder the Americans with Disabilities Act, a physical or mental
impairment that substantially limits one or more major life activities, a record of having
such an impairment, or being regarded as having such an impairment
Job analysis - ANSWERSThe process of getting detailed information about jobs
Job design - ANSWERSThe process of defining how work will be performed and what
tasks will be required in a given job
Employee empowerment - ANSWERSGiving employees responsibility and authority to
make decisions regarding all aspects of product development or customer service
Managers believed that workers were what during the industrial revolution? -
ANSWERS(1) were replaceable (2) wanted to avoid work (3) would take advantage (4)
needed to be controlled
EEO-1 report - ANSWERSThe EEOC's Employer Information Report, which details the
number of women and minorities employed in nine different job categories
Job specification - ANSWERSA list of the knowledge, skills, abilities, and other
characteristics (KSAOs) that an individual must have to perform a particular job
Position analysis questionnaire (PAQ) - ANSWERSA standardized job analysis
questionnaire containing 194 questions about work behaviors, work conditions, and job
characteristics that apply to a wide variety of jobs
, Uniform guidelines on employee selection procedures - ANSWERSGuidelines issued by
the EEOC and other agencies to identify how an organization should develop and
administer its system for selecting employees so as not to violate antidiscrimination
laws
How was HR seen in its initial years? - ANSWERSEarly HR was seen as place to
handle worker/management issues, and helped companies avoid unionization. HR also
helped companies comply with new labor laws
Recruitment - ANSWERSThe process through which the organization seeks applicants
for potential employment
Teamwork - ANSWERSThe assignment of work to groups of employees with various
skills who interact to assemble a product or provide a service
Selection - ANSWERSThe process by which the organization attempts to identify
applicants with the necessary knowledge, skills, abilities, and other characteristics that
will help the organization achieve its goals
Total quality management (TQM) - ANSWERSA company wide effort to continuously
improve the ways people, machines, and systems accomplish work
What was the most important employment legislation that was passed in the past
century? - ANSWERSThe Civil Rights Act of 1964. It dealt with discrimination and
racism.
Office of federal contract compliance programs (OFCCP) - ANSWERSThe agency
responsible for enforcing the executive orders that cover companies doing business
with the federal government
Fleishman job analysis system - ANSWERSJob analysis technique that asks subject-
matter experts to evaluate a job in terms of the abilities required to perform the job
Disparate treatment - ANSWERSDiffering treatment of individuals, where the
differences are based on the individuals' race, color, relation, sex, national origin, age or
disability status. Ex. McDonnel Douglas Corp v Green
Competency - ANSWERSAn area of personal capability that enables employees to
perform their work successfully
Theory X vs. Theory Y - ANSWERSTheory X: workers are lazy and require supervision.
Theory Y: workers can work independently and do not require supervision
What are 5 of the top qualities employers look for in employees? - ANSWERS(1)
problem solving skills (2) teamwork skills (3) written communications skills (4)
leadership skills (5) strong work ethic
