Required Services fall into at least 1 of what 3 components of Distribution? - ✔️✔️-
Knowledge
-Logistics
-Financing
Required Services fall in to at least one of what 3 components of Distribution? - ✔️✔️-
Knowledge
-Logistics
-Financing
Knowledge - ✔️✔️-Product Knowledge
-Product Application
-Vendor Knowledge
-Customer Knowledge
-Financing Knowledge
-Logistical Knowledge
Financing - ✔️✔️-Traditional Lending
-Consignment
-Extending Credit
Logistics - ✔️✔️-Wait time
-Delivery time
-Local delivery
-Reverse Logistics
-Breaking bulk
-Packaging
-Assortment
-Local Access
-Purchase time
Consumer Channel Design - ✔️✔️Manufacturer---------------------->Consumer
Manufacturer----->Retailer--------->Consumer
Manufacturer-->Wholesaler-->Retailer-->Consumer
Why is a supply chain needed? - ✔️✔️-inadequate finances for certain functions
-product assortment
, -"contact efficiency"
What are the 5 specific service outputs - ✔️✔️-selling the product
-inventory on hand
-credit extending for customers
-transportation to customer's location
-servicing such as assembling product
Why do distributors have channel power? (3) - ✔️✔️-they can economically provide the
services needed to get the product to the consumer
-they can anticipate future trends and future changes
-servicing and providing aftermarket support
What are the trends benefitting distributors? (4) - ✔️✔️-information of trends is
becoming more valuable
-JIT inventory always needs to be ready
-mass customization of products
-reduction of vendors
What are the types of distribution? (3) - ✔️✔️-Exclusive - one Maserati dealer
-Selective - few Rolex dealers
-Intensive - many Coca-Cola dealers
Define "product-based" and "customer-based" purchasing. - ✔️✔️-Product-based - buy
off what will make a profit; old-fashioned
-Customer-based - buy based off what the customer needs
Define receiving. - ✔️✔️Must avoid error and be done in a timely manner
Define "counter-sales", "inside sales", and "outside sales." - ✔️✔️-Counter-sales -
interaction with a counter and display
-Inside-sales - no face to face interaction; difficult to sell
-Outside-sales - going to the customers place of business
When is a sale completed? - ✔️✔️A sale is completed once the product is bought and
utilized.
Define "order filling." - ✔️✔️Fulfilling an order once the ticket is printed; should be done
in an efficient manner
Define "buy-out." - ✔️✔️When a distributor sells out of something, they must go to a
local dealer and buy it and sell for a loss in order to keep future business
What are responsibilities of the manufacturer? (3) - ✔️✔️-producing quality products
-creating markets