MAN3025 TYPES OF MANAGERIAL
ROLES EXAM 1: CHAPTER 1.6
QUESTIONS WITH CORRECT ANSWERS
Interpersonal Roles - Answer-Interact with people inside and outside their work units
(1) Figurehead
(2) Leader
(3) Liaison
Figurehead - Answer-Interpersonal role; Symbol of the organization's mission
Ex. show visitors around company, attend employee birthday parties, present ethical
guidelines, etc.
Leader - Answer-Interpersonal role; Training, motivating, and disciplining people
Ex. responsible for the actions of your employees
Liaison - Answer-Interpersonal role; Linking and coordinating the activities of people
and groups both inside and outside the organization
Ex. acting like a politician, forming alliances, etc.
Informational Roles - Answer-Receive and communicate information
(1) Monitor
(2) Disseminator
(3) Spokesperson
Monitor - Answer-Informational role; analyzing information from both the internal and
external environment
Ex. reading newspaper stories about competitors, conversation with subordinates, etc.
Disseminator - Answer-Informational role; Transmitting information to influence the
attitudes and behavior of employees
Ex. e-mails and meetings with employees
Spokesperson - Answer-Informational role; Positively influence the way people in and
out of the organization respond to it
Ex. press conferences
Decisional Roles - Answer-Use information to make decisions to solve problems or take
advantage of opportunities
(1) Entrepreneur
(2) Disturbance Handler
(3) Resource Allocator
(4) Negotiator
ROLES EXAM 1: CHAPTER 1.6
QUESTIONS WITH CORRECT ANSWERS
Interpersonal Roles - Answer-Interact with people inside and outside their work units
(1) Figurehead
(2) Leader
(3) Liaison
Figurehead - Answer-Interpersonal role; Symbol of the organization's mission
Ex. show visitors around company, attend employee birthday parties, present ethical
guidelines, etc.
Leader - Answer-Interpersonal role; Training, motivating, and disciplining people
Ex. responsible for the actions of your employees
Liaison - Answer-Interpersonal role; Linking and coordinating the activities of people
and groups both inside and outside the organization
Ex. acting like a politician, forming alliances, etc.
Informational Roles - Answer-Receive and communicate information
(1) Monitor
(2) Disseminator
(3) Spokesperson
Monitor - Answer-Informational role; analyzing information from both the internal and
external environment
Ex. reading newspaper stories about competitors, conversation with subordinates, etc.
Disseminator - Answer-Informational role; Transmitting information to influence the
attitudes and behavior of employees
Ex. e-mails and meetings with employees
Spokesperson - Answer-Informational role; Positively influence the way people in and
out of the organization respond to it
Ex. press conferences
Decisional Roles - Answer-Use information to make decisions to solve problems or take
advantage of opportunities
(1) Entrepreneur
(2) Disturbance Handler
(3) Resource Allocator
(4) Negotiator
