MAN3025 FINAL EXAM UCF QUESTIONS
AND ANSWERS
Prejudice - Answer-having preconceived unreasonable attitudes regarding members of
a certain demographic, population, or group (race, gender, age, etc.)—sets the stage for
diversity bias
When prejudice becomes active, it turns into _________, a time when members of a
group are given unfair treatment in the organization. - Answer-discrimination
An unseen barrier that stops minority groups and women from attaining high positions in
organizations, despite adequate experience and qualifications, is: - Answer-glass ceiling
effect
An arrangement of workers who collaborate to accomplish a collective goal is a: -
Answer-organization
Since an organization is a system that both responds to and has an effect on its
environment, it is considered an _______. - Answer-open system
____________ is a measure of "input" that describes how well resources were used in
completing an objective - Answer-performance efficiency
____________ is a measure of "output" in a form of a goal or objective
accomplishment. - Answer-Performance effectiveness
The lowest-level management position is that of a: - Answer-supervisor
__________ have expertise in a single area, such as production, accounting, human
resources, sales, or marketing. - Answer-Functional managers
_________ is the psychological process of determining appropriate activities that
achieve the objectives and goals of the organization. - Answer-Planning
In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects
of lighting and worker fatigue on _____. - Answer-Worker Productivity
Douglas McGregor identifies two main approaches to management: Theory X and
Theory Y. McGregor states that managers who subscribe to either theory will create a
____. - Answer-Self-fulfilling Prophecy
There are three classical approaches to management, they are: - Answer-Bureaucratic
organization, scientific management and administrative principles
, This type of organization is based on a structure with a specific hierarchy of authority, a
well-defined division of labor, clear rules and procedures on behavior and performance,
impersonal relationships, and career advancement based on merit. This classical
approach to management is called: - Answer-Bureaucratic organization
In order to solve problems and reconcile differences, Mary Parker Follett believed there
should be ________ between managers and employees. - Answer-clear lines of
communication
This refers to a field of study that analyzes the way goods and services are rendered
and attempts to improve the process: - Answer-Operations management
Frederick W. Taylor believed that if employees performed their tasks in the 'best' way,
after analyzing the activities and creating an optimal standard operating procedure,
productivity would be increased. This classical approach to management is called: -
Answer-Scientific Management
Those working in the field of operations management view an organization as a system,
or a set of smaller coordinated parts that work in tandem to produce a desired result.
These smaller coordinated parts of the system are known as: - Answer-Subsystem
This utilizes different management approaches when the situation calls for it, because
there is no 'one size fits all' solution to every problem. - Answer-Contingency Thinking
Those working in the field of operations management view an organization as a ____,
or a set of smaller coordinated parts that work in tandem to produce a desired result. -
Answer-System
In Maslow's Needs Theory, people are motivated to first satisfy ________ needs. -
Answer-Physiological
Maslow referred to the concept of satisfying one need before moving to another as
__________ - Answer-Satisfaction Progression
In the ERG theory, _______ needs are the highest form of needs. - Answer-growth
Achievement motivation is most easily demonstrated by examining the simple
formula.... - Answer-Achievement Motivation = nAch - Fear of Failure
In Expectancy Theory, ___________ is the belief that if you do perform, your
performance will be noted and rewarded. - Answer-Instrumentality
__________ primarily focuses on the unfair delivery of resources. - Answer-Distributive
Justice
AND ANSWERS
Prejudice - Answer-having preconceived unreasonable attitudes regarding members of
a certain demographic, population, or group (race, gender, age, etc.)—sets the stage for
diversity bias
When prejudice becomes active, it turns into _________, a time when members of a
group are given unfair treatment in the organization. - Answer-discrimination
An unseen barrier that stops minority groups and women from attaining high positions in
organizations, despite adequate experience and qualifications, is: - Answer-glass ceiling
effect
An arrangement of workers who collaborate to accomplish a collective goal is a: -
Answer-organization
Since an organization is a system that both responds to and has an effect on its
environment, it is considered an _______. - Answer-open system
____________ is a measure of "input" that describes how well resources were used in
completing an objective - Answer-performance efficiency
____________ is a measure of "output" in a form of a goal or objective
accomplishment. - Answer-Performance effectiveness
The lowest-level management position is that of a: - Answer-supervisor
__________ have expertise in a single area, such as production, accounting, human
resources, sales, or marketing. - Answer-Functional managers
_________ is the psychological process of determining appropriate activities that
achieve the objectives and goals of the organization. - Answer-Planning
In the Hawthorne Studies, Elton Mayo led a series of studies that tried to test the effects
of lighting and worker fatigue on _____. - Answer-Worker Productivity
Douglas McGregor identifies two main approaches to management: Theory X and
Theory Y. McGregor states that managers who subscribe to either theory will create a
____. - Answer-Self-fulfilling Prophecy
There are three classical approaches to management, they are: - Answer-Bureaucratic
organization, scientific management and administrative principles
, This type of organization is based on a structure with a specific hierarchy of authority, a
well-defined division of labor, clear rules and procedures on behavior and performance,
impersonal relationships, and career advancement based on merit. This classical
approach to management is called: - Answer-Bureaucratic organization
In order to solve problems and reconcile differences, Mary Parker Follett believed there
should be ________ between managers and employees. - Answer-clear lines of
communication
This refers to a field of study that analyzes the way goods and services are rendered
and attempts to improve the process: - Answer-Operations management
Frederick W. Taylor believed that if employees performed their tasks in the 'best' way,
after analyzing the activities and creating an optimal standard operating procedure,
productivity would be increased. This classical approach to management is called: -
Answer-Scientific Management
Those working in the field of operations management view an organization as a system,
or a set of smaller coordinated parts that work in tandem to produce a desired result.
These smaller coordinated parts of the system are known as: - Answer-Subsystem
This utilizes different management approaches when the situation calls for it, because
there is no 'one size fits all' solution to every problem. - Answer-Contingency Thinking
Those working in the field of operations management view an organization as a ____,
or a set of smaller coordinated parts that work in tandem to produce a desired result. -
Answer-System
In Maslow's Needs Theory, people are motivated to first satisfy ________ needs. -
Answer-Physiological
Maslow referred to the concept of satisfying one need before moving to another as
__________ - Answer-Satisfaction Progression
In the ERG theory, _______ needs are the highest form of needs. - Answer-growth
Achievement motivation is most easily demonstrated by examining the simple
formula.... - Answer-Achievement Motivation = nAch - Fear of Failure
In Expectancy Theory, ___________ is the belief that if you do perform, your
performance will be noted and rewarded. - Answer-Instrumentality
__________ primarily focuses on the unfair delivery of resources. - Answer-Distributive
Justice
