NC BLET STATE EXAM - LAW
ENFORCEMENT COMMUNICATION UNIT
SG QUESTIONS WITH CORRECT ANSWERS
How many times will a victim leave on average in a domestic violence relationship? -
ANSWER- 7 (seven) times
How many officers should you have respond to a domestic violence call? - ANSWER- 2 (two),
at the very least
in domestic violence situations victims call the police because? - ANSWER- they are scared or
in immediate danger.
in domestic violence situations what can greatly decrease officer assault or death? - ANSWER-
by having a pre-developed plan
in domestic violence situations who is the first person on scene? - ANSWER- the
telecommunicator
in domestic violence situations what officer should leave first - ANSWER- the officer furthest
inside
what does the relationship status have to be in order for a 50B - ANSWER- personal relationship
what is a 50C - ANSWER- no contact order
How long is an ex parte order good for? - ANSWER- 10 days
why does a partner use abusive behavior? - ANSWER- to gain or maintain control over the other
What is the best short term solution for domestic violence? - ANSWER- Arrest
What can be the most dangerous time during a domestic violence situation? - ANSWER- leaving
the batterer
mental illness: loss of contact with reality is? - ANSWER- psychosis
Mental Illness: What term refers to loss of hope? - ANSWER- Depression
mental illness: what does ELEAP stand for? - ANSWER- engage, listen, empathize, agree,
partner.
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What is an officers primary tool? - ANSWER- Communication
What involves observing behavior, being aware of tone of voice, and actively listening? -
ANSWER- Reading
What should you make sure to never do when talking to the public? - ANSWER- Use profanity
Nonverbal cues amount to what percent of communication? - ANSWER- 90%
Body language account for what percent? - ANSWER- 55%
It is more vital to sound _______ than to feel _______? - ANSWER- Confident, confident
True or False? You should always use loaded words and you statements? - ANSWER- False
What are someone body language cues to alert you to a possible danger? - ANSWER- Hesitation,
lack of eye contact, looking through you, interruption
What is study of personal space/comfort zones? - ANSWER- Proxemics
What distance is the intimate zone? - ANSWER- 6-18 inches
What is the least used tool in regards to communication? - ANSWER- Ability to listen
What is active listening? - ANSWER- trying to understand what the other is saying from their
point of view
How fast do you speak in words per minute? How many can you process? - ANSWER- Speak
125, understand 500-600
What are the 4 levels of discriminate listening? - ANSWER- Attentive, Retentive, Reflective,
Reactive
What does SPEAR stand for? (communication skills) - ANSWER- Stance, Posture, Eye Contact,
Attending behavior, Relax
What allows the listener to summarize the content of what the speaker says in order to clarify the
true meaning? - ANSWER- Paraphrasing
What is the most powerful and dangerous nonverbal signal? - ANSWER- Touch
What can cross cultural "reading" help with? - ANSWER- Interpreting possible danger signs,
prevent misinterpretation of signs, understand complaints
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