MAN 3025 final exam review questions and answers with solutions 2025

18.1 Receiving and Sending Communication - ANSWER Meaning gets encoded by the sender, who transmits the message through channels to the receiver, who then decodes the message and replies through the same process. The process of communication begins when one person (the sender) wants to transmit a fact, idea, opinion, or other information to someone else (the receiver). 18.2 Horizontal vs. Vertical Communication - ANSWER Vertical: two-way in nature Flows up and down the organization, usually along formal reporting lines Upward communication: Requests, Info of impotance fromt he lower-manager, Responses to requests, Suggetions, Complaints, Financial, Upward communication is more subject to distoration than downward communication Downward: Directives, Assignments, Performance feedback, General info Horizontal: involves colleagues and peers at the same level of the orgnaization Probably occurs more among managers than nonmanagers Facilitates coordination between interdependent units 18.3 Encoding vs. Decoding - ANSWER Sender encodes, Reciever Decodes 18.4 Barriers to Effective C