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Samenvatting tentamen 2 Communicatie, media en interactie

Er staan aantekeningen in van twee hoorcolleges: week 5 & 6. In week 7 en 8 waren er geen hoorcolleges. Literatuur die is samengevat: Week 5: - Antheunis, Schouten & Walther (2019). The hyperpersonal effect in online dating: effects of text-based CMC vs. videoconferencing before meeting face-to-face. Media Psychology. - Epley, N., & Kruger, J. (2005). When what you type isn’t what they read: The perseverance of stereotypes and expectancies over e-mail. In: Journal of experimental and social psychology, 41. 414-422. - Kruger, J., Epley, N., Parker, J., & Ng, Z.-W. (2005). Egocentrism over E-mail: Can we communicate as well as we think? In: Journal of Personality and Social Psychology, 89(6). 925–936. - Naquin, C.E, Kurtzberg, T.R. & Belkin, L.Y. (2010). The finer points of lying online: email versus pen and paper. In: Journal of applied psychology, 95(2). 387-394 - Sprecher, S. (2014), Initial interactions online-text, online-audio, online-video, or face-to-face: effects of modality on liking, closeness, and other interpersonal outcomes. In: Computers in human behavior, 31. 190-197. - Walther et al. (2015). Interpersonal and Hyperpersonal Dimensions of Computer-Mediated Communication. In Sundar, S. S. (Ed.), The handbook of the psychology of communication technology (pp. 3-22). John Whiley & Sons, Inc Week 6: - Berg, Hoffmann & Dawson (2010), Not on the same page: undergraduates’ information retrieval in electronic and print books. The journal of academic librarianship, 36. 518-525. - Mangen, Walgermo, & Bronnick (2013), Reading linear texts on paper versus computer screen: effects on reading comprehension. In: International journal of educational research, 58. 61-68. - O’Rourke et al. (2019). The Emotional and Behavioral Impact of Delivering Bad News to Virtual versus Real Standardized Patients: A Pilot Study. Teaching and learning in medicine. Online first publication. doi:10.1080/.2019. - Parong & Mayer (2018). Learning Science in Immersive Virtual Reality. Journal of Educational Psychology, 110(6), 785–797. doi:10.1037/edu Let op: Het volgende artikel uit week 6 is niet samengevat: Ackerman & Goldsmith (2011). Metacognitive Regulation of Text Learning: On Screen Versus on Paper. Journal of Experimental Psychology: Applied, 17(1), 18-32. doi:10.1037/a. Dit artikel is wel uitgebreid besproken in het hoorcollege, waarvan de aantekeningen ook in dit bestand staan. Week 7: - Følstad & Skjuve (2019). Chatbots for Customer Service: User Experience and Motivation. Proceedings of the International Conference on Conversational User Interfaces (CUI 2019). ACM, New York, NY, USA. - Go & Sundar (2019). Humanizing chatbots: The effects of visual, identity and conversational cues on humanness perceptions. Computers in Human Behavior, 97, 304-316. doi:10.1016/.2019.01.020 - Jakesch et al. (2019). AI-Mediated Communication: How the perception that profile text was written by AI affects trustworthiness. CHI Conference on Human Factors in Computing Systems Proceedings (CHI 2019), Glasgow, Scotland. ACM, New York, NY, USA. - Liebrecht & van Hooijdonk (2020). Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice. In Følstad A. et al. (Eds.), Chatbot Research and Design. CONVERSATIONS 2019. Lecture Notes in Computer Science, vol 11970. Springer, Cham.

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