PACE ASAP CERTIFICATION EXAM
QUESTIONS AND ANSWERS
What are the 4 communication styles? - ANSWER 1. The Director: direct and
guarded, firm and forceful, confident and competitive, decisive and determined.
A risk-taker.
2. The Socializer: direct and open, outgoing, optimistic, enthusiastic
3. Relater: indirect and open, team player, likes stability, cares deeply about
relationships.
4. The Thinker: Indirect and guarded, self-controlled and cautious. Prefers
analysis over emotion. Likes clarity and order.
Strategies For Networking - ANSWER Develop Your 30-second Commercial
Practice Engaging Conversation
Focus on Quality over Quantity
Follow Up & Start Now
5 levels of leadership -John Maxwell - ANSWER 1. Position low level
leadership earned because of job title alone.
2. Permission (Relationship) People Follow because they want to.
3. Production (Results)People follow because of what you've done for the
organization
4. People Development (Reproduction)People follow because of what you've
done for them.
,5. Pinnacle (Respect)People follow you because of who you are and what you
represent
Elements of Confidence - ANSWER Capability
Self-presentation
Mindset
Tone in speech can include what 5 elements. - ANSWER Pitch Pace Volume
Inflection Emphasis
7 habits of highly effective people - ANSWER 1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand, then to be understood
6. Synergize
7. Sharpen the saw
What are formatting tools? (computer literacy) - ANSWER Tools that are used
to give shape, size, and general makeup (as of something printed).
· Line breaks· Indentation·
Font size and type·
Headers and sub headers·
Bullet points or numbered lists·
Italics, bold, and underlined text·
Capital letters
, What can individual due to prevent Security Threats - ANSWER Educate
Yourself
Secure Your Physical Space
Follow Safe Technology Practices
Communicate Confidential Information Appropriately
Respond to Breaches
What are External Security Threats - ANSWER can include hackers,
organized crime groups, competitors, and former employees.
Common grammar errors. What is the difference between Compliment /
complement - ANSWER Compliment: A flattering statement ("Thank you for
the compliment.")·
Complement: Something that adds to or supplements ("Her report is a nice
complement to the previous work.")
Common grammar errors What is the difference between effect/affect -
ANSWER Effect: A noun ("the effect" or "an effect")· noun is a word for a
person, place, thing, or idea
Effect is usually a noun that means a result or consequence of a change
Affect: A verb ("to affect")
Verb is a word for an action, experience, or condition
Affect is usually a verb that means to act on or change someone or something
Two Key Traits of Leadership - ANSWER Persuasion and Influence
QUESTIONS AND ANSWERS
What are the 4 communication styles? - ANSWER 1. The Director: direct and
guarded, firm and forceful, confident and competitive, decisive and determined.
A risk-taker.
2. The Socializer: direct and open, outgoing, optimistic, enthusiastic
3. Relater: indirect and open, team player, likes stability, cares deeply about
relationships.
4. The Thinker: Indirect and guarded, self-controlled and cautious. Prefers
analysis over emotion. Likes clarity and order.
Strategies For Networking - ANSWER Develop Your 30-second Commercial
Practice Engaging Conversation
Focus on Quality over Quantity
Follow Up & Start Now
5 levels of leadership -John Maxwell - ANSWER 1. Position low level
leadership earned because of job title alone.
2. Permission (Relationship) People Follow because they want to.
3. Production (Results)People follow because of what you've done for the
organization
4. People Development (Reproduction)People follow because of what you've
done for them.
,5. Pinnacle (Respect)People follow you because of who you are and what you
represent
Elements of Confidence - ANSWER Capability
Self-presentation
Mindset
Tone in speech can include what 5 elements. - ANSWER Pitch Pace Volume
Inflection Emphasis
7 habits of highly effective people - ANSWER 1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand, then to be understood
6. Synergize
7. Sharpen the saw
What are formatting tools? (computer literacy) - ANSWER Tools that are used
to give shape, size, and general makeup (as of something printed).
· Line breaks· Indentation·
Font size and type·
Headers and sub headers·
Bullet points or numbered lists·
Italics, bold, and underlined text·
Capital letters
, What can individual due to prevent Security Threats - ANSWER Educate
Yourself
Secure Your Physical Space
Follow Safe Technology Practices
Communicate Confidential Information Appropriately
Respond to Breaches
What are External Security Threats - ANSWER can include hackers,
organized crime groups, competitors, and former employees.
Common grammar errors. What is the difference between Compliment /
complement - ANSWER Compliment: A flattering statement ("Thank you for
the compliment.")·
Complement: Something that adds to or supplements ("Her report is a nice
complement to the previous work.")
Common grammar errors What is the difference between effect/affect -
ANSWER Effect: A noun ("the effect" or "an effect")· noun is a word for a
person, place, thing, or idea
Effect is usually a noun that means a result or consequence of a change
Affect: A verb ("to affect")
Verb is a word for an action, experience, or condition
Affect is usually a verb that means to act on or change someone or something
Two Key Traits of Leadership - ANSWER Persuasion and Influence
