RHIT Exam Leadership: RHIT Exam Study Guide:
reasonable accommodations - ANSWER:disabled
accommodations might include altering their work schedule, modifying office equipment or software
performance standards - ANSWER:managers report amount, efficiency and quality of work being done.
Employees need to know expectations
Performance appraisal - ANSWER:review and evaluation methods used to assess employee and team
performance
360 performance appraisal method utilizes team members as part of the appraisal process
coding productivity
is measured by - ANSWER:quantity and quality
comprehensive retrospective reviews - ANSWER:done yearly with query opportunities with CDI program
ndividual audit results by coder should become part of the: - ANSWER:Individual employee's
performance evaluation
Change management - ANSWER:introducing change, getting it adopted, and diffusing it throughout the
organization
SWOT analysis - ANSWER:process to develop a strategic and operational plan
strengths
weaknesses
opportunities
threats
The four criteria describing the basics of best practice in CDI programs - ANSWER:remain constant over
time;
be supported by research or actual application by more than one healthcare system;
affect at least two out of three management areas;
and provide some measureable value to the organization
Policy - ANSWER:written description of an organization's formal position
, Dashboard - ANSWER:to guide operations and determine improvement projects
to keep track of high-impact, high-risk, or high-value processes and make adjustments on a daily basis if
needed
Nominal group technique - ANSWER:problem-solving technique that focuses on working with individuals
to find a mutually acceptable solution
(group write down votes anonymously)
Classroom-based learning - ANSWER:instructor-led, face-to-face training such as traditional lectures,
workshops, and seminars
benchmarking - ANSWER:Comparing an organization's performance to the performance of other
organizations that provide the same types of service
Internal benchmarking - ANSWER:establish a baseline for the organization to find ways to improve
effectiveness. Benchmark averages can be helpful in setting productivity standards
Staffing tools - ANSWER:Position descriptions,
policies and procedures,
training checklists, and performance standards
Operational planning - ANSWER:specific day-to-day tasks required in operating a healthcare organization
Early adopters - ANSWER:first physician in the practice to adopt the e-prescribing application
a little more cautious than the innovators but these individuals are the change leaders within the
organization
Telecommuting - ANSWER:remote or virtual work, allows employees to use technology to perform work
and link with the organization from home or another out-of-office location
Organizations that allow referral providers access to their EHRs - ANSWER:view-only access
needs assessment - ANSWER:Before the actual job analysis process begins.
determining how to close a learning or performance gap as it relates to jobs performed in a particular
department
workflow function in an electronic information system - ANSWER:Tasks that need to be performed in a
specific sequence for most efficiency
Clinical documentation policies and procedures should - ANSWER:Be created by and specifically for each
organization
reasonable accommodations - ANSWER:disabled
accommodations might include altering their work schedule, modifying office equipment or software
performance standards - ANSWER:managers report amount, efficiency and quality of work being done.
Employees need to know expectations
Performance appraisal - ANSWER:review and evaluation methods used to assess employee and team
performance
360 performance appraisal method utilizes team members as part of the appraisal process
coding productivity
is measured by - ANSWER:quantity and quality
comprehensive retrospective reviews - ANSWER:done yearly with query opportunities with CDI program
ndividual audit results by coder should become part of the: - ANSWER:Individual employee's
performance evaluation
Change management - ANSWER:introducing change, getting it adopted, and diffusing it throughout the
organization
SWOT analysis - ANSWER:process to develop a strategic and operational plan
strengths
weaknesses
opportunities
threats
The four criteria describing the basics of best practice in CDI programs - ANSWER:remain constant over
time;
be supported by research or actual application by more than one healthcare system;
affect at least two out of three management areas;
and provide some measureable value to the organization
Policy - ANSWER:written description of an organization's formal position
, Dashboard - ANSWER:to guide operations and determine improvement projects
to keep track of high-impact, high-risk, or high-value processes and make adjustments on a daily basis if
needed
Nominal group technique - ANSWER:problem-solving technique that focuses on working with individuals
to find a mutually acceptable solution
(group write down votes anonymously)
Classroom-based learning - ANSWER:instructor-led, face-to-face training such as traditional lectures,
workshops, and seminars
benchmarking - ANSWER:Comparing an organization's performance to the performance of other
organizations that provide the same types of service
Internal benchmarking - ANSWER:establish a baseline for the organization to find ways to improve
effectiveness. Benchmark averages can be helpful in setting productivity standards
Staffing tools - ANSWER:Position descriptions,
policies and procedures,
training checklists, and performance standards
Operational planning - ANSWER:specific day-to-day tasks required in operating a healthcare organization
Early adopters - ANSWER:first physician in the practice to adopt the e-prescribing application
a little more cautious than the innovators but these individuals are the change leaders within the
organization
Telecommuting - ANSWER:remote or virtual work, allows employees to use technology to perform work
and link with the organization from home or another out-of-office location
Organizations that allow referral providers access to their EHRs - ANSWER:view-only access
needs assessment - ANSWER:Before the actual job analysis process begins.
determining how to close a learning or performance gap as it relates to jobs performed in a particular
department
workflow function in an electronic information system - ANSWER:Tasks that need to be performed in a
specific sequence for most efficiency
Clinical documentation policies and procedures should - ANSWER:Be created by and specifically for each
organization
