Multiple choice Questions and answers
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Rated A+
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1. Which one of the following steps should be taken first in a risk management program?
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A. Purchasing of adequate insurance
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B. Conducting of employee safety drills
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C. Identifying hazards and risks
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D. Conducting staff in-services on incident reporting and accident prevention. - Correct
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Answers C. Identifying hazards and risks
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2. Which of the following professionals is authorized to dispense medications?
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A. registered nurse
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B. licensed nurse, physician and, in some states, medication aide.
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C. licensed nurse and physician
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D. pharmacist - Correct Answers D. pharmacist
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3. Aphasia occurs frequently as a result of:
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A. a stroke IIl l IIl l IIl l
B. diabetes IIl l IIl l
C. death of a spouse
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D. pressure ulcers - Correct Answers A. a stroke
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IIl l 4. A check should generally be issued only when which one of the following is available
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IIl l and properly signed?IIl l IIl l
A. purchase order
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B. lien IIl l IIl l
C. warranty IIl l IIl l
D. general ledger - Correct Answers A. purchase order
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5. Which class of fire extinguishers is appropriate for use on a grease fire?
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A. A IIl l IIl l
B. B IIl l IIl l
C. C IIl l IIl l
D. D - Correct Answers B. B
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IIl l 6. The age-related clouding of the lens of the eye is called:
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A. macular degeneration
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B. a cataract
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C. glaucoma IIl l IIl l
,D. conjunctivitis - Correct Answers B. a cataract
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IIl l 7. In collective bargaining, when labor and management select a third party to decide an
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IIl l issue, and agree to accept that third party's decision as final andbinding on both sides,
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IIl l the process is called:IIl l IIl l IIl l
A. mediation
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B. Arbitration
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C. conciliation
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D. subrogation - Correct Answers B. Arbitration
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IIl l 8. Cultural diversity in an organization's delivery of services would entail all EXCEPT
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IIl l which one of the following? IIl l IIl l IIl l IIl l
A. Educating staff in the distinctive beliefs and values held by the various ethnic and racial
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groups being served.
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B. Using interpreters and in other ways trying to eliminate language barriers between staff
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and clients.
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C. Getting staff to identify how their own biases regarding people of other religious
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backgrounds may affect their care-giving.
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D. Offering customers of different ethnic and racial backgrounds the same food and
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beverages in order to foster a sense of community and equality. - Correct Answers D.
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Offering customers of different ethnic and racial backgrounds the same food and
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beverages in order to foster a sense of community and equality.
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IIl l 9. Which of the following is part of the manager's controlling function?
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A. Developing rules
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B. Writing job descriptions
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C. Disciplining staff who break rules.
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D. Doing a SWOT analysis. - Correct Answers C. Disciplining staff who break rules.
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IIl l 10 What was the quarterly turnover rate at an organization that had 18 separations in the
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IIl l quarter, and that averaged 225 employees in the first month, 220 employees in theIIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l
IIl l second month, and 215 employees in the third month of the quarter? IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l IIl l
A. 8 percent
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B. 18 percent
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C. 92 percent
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D. 32 percent - Correct Answers A. 8 percent
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IIl l 11. Which of the following is a chronic disease?
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, A. pneumonia
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B. botulism
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C. Parkinson's disease
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D. shingles - Correct Answers C. Parkinson's disease
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IIl l 12. Spread of cancer cells from one part of the body to another is referred to as...
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A. dysphagia
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C. myasthenia
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B. metastasis
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D. necrosis - Correct Answers B. metastasis
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IIl l 13. An organization has $600,000 in assets and $500,000 in liabilities. Which of the
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IIl l following statements is best supported by this information?
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A. This organization is in financial trouble.
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B. This organization has $100,000 in cash on hand.
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C. This organization has enough revenue to cover expenses.
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D. Owners equity is $100,000. - Correct Answers D. Owners equity is $100,000.
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IIl l 14. Which one of the following statements is true regarding reference checking and
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IIl l reference giving in the screening of job candidates? IIl l IIl l IIl l IIl l IIl l IIl l IIl l
A. Reponses to reference checks must be factual and reflect only information contained in
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the written personnel records.
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B. Department managers have a duty to exercise their professional judgment in
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responding to requests for references on former employees.
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C. Checking candidate references and responding to reference requests is best done by
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department managers rather than the organization's HR specialists.
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D. Checking references is a helpful but not a critical step in candidate screening. - Correct
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Answers A. Reponses to reference checks must be factual and reflect only information
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contained in the written personnel records.
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IIl l 15. Advantages of the participatory method of budget making include all except which
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IIl l one of the following?IIl l IIl l IIl l
A. Input into the budget by staff members who are knowledgeable about daily operations
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B. Low consumption of time and effort
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C. Greater awareness by department heads of the facility's resource and the needs of
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other departments
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