what document dictates the standards for the water damage restoration industry? - ANSWER:IICRC S500
Ansi water Damage standards
what needs to be signed before restoration begins? - ANSWER:work authorization
what should be indicated on the contract - ANSWER:terms of payment and authorization to do the work
why do we extract water from carpet multiple times - ANSWER:to reduce drying time
after the water is extracted, what dictates the rate of drying - ANSWER:evaporation
What should we do if we find pre-existing damage? - ANSWER:Document, take pictures and advise the
parties involved
what two tools are necessary to disengage the carpet - ANSWER:knee kicker and carpet awl
What is delamination? - ANSWER:separation of the primary and secondary backing of the carpet
what can cause delamination? - ANSWER:Improper handling and stretching
what should we do if we discover significant delamination on our project? - ANSWER:document, take
pictures and advise the parties involved
is it okay to cut carpet seems? - ANSWER:only as a last resort
what is the purpose of the skin on the carpet cushion - ANSWER:ease of installation
before a technician can wear a respirator, what needs to be done? - ANSWER:Medical evaluation and fit
testing
what is our first responsibility when arriving at any water loss? - ANSWER:Safety
name two substances found in construction that are federally regulated: - ANSWER:Asbestos and lead
painting
For safety, with what should all our drying equipment be equipped? - ANSWER:ground plug
what should we do with equipment that has damaged electrical cords - ANSWER:remove from service
and replace cords
where do we dispose of the water we collect on water damage loss? - ANSWER:Back into sanitary sewers
what must we do before we apply a biocide into a structure - ANSWER:advise the occupants and gain
permission
what is the solution called when it reduces, but does not eliminate germs, produces a healthful
condition. - ANSWER:sanitizer
what is a solution called when it is used to produce a surface absent of life? - ANSWER:Sterilizer
, What must we follow every time we apply a government registered biocide? - ANSWER:safety data sheet
and label
should we use air movers on moldy surfaces? - ANSWER:no
what should we do if we encounter mold on the job? - ANSWER:put on ppe and investigate further
what should we do if there is a disagreement in what is restorable on a sewage damage loss? -
ANSWER:Stop work
what PPE should a restorer wear at a minimum on a cat 3 loss? - ANSWER:protective face mask, water
proof gloves, rubber boots
what does classification refer to - ANSWER:rates of evaporation
what is a class 1 water loss? - ANSWER:Under 5% of area is affected.
what is a class 2 water loss? - ANSWER:5% - 40% of area is affected.
what is a class 3 water loss? - ANSWER:Above 40% of area is affected.
what is a class 4 water loss? - ANSWER:Deeply held or bound moisture.(hard to dry)
what does category refer to? - ANSWER:level on contamination
what is a category 1 water loss? - ANSWER:does not pose substantial risk from exposure
what is a category 2 water loss? - ANSWER:Water contains significant contamination and has
the potential to cause sickness.
what is a category 3 water loss? - ANSWER:Grossly contaminated and contains pathogenic agents
what is a "special Situation" water loss? - ANSWER:lead paint, asbestos or mold
When does the carpet cushion always get replaced? - ANSWER:Category 2 and 3 water losses.
what should you wear on a category 3 water loss? - ANSWER:gloves, rubber boots, appropriate gloves,
knee pads, hard hat, eye protection, and respiratory protection
where should we inspect when conducting our initial inspection? - ANSWER:everywhere
What meters should we use on the initial inspection? - ANSWER:non-invasive
what tools can we use to determine where the water has migrated in carpet and pad? -
ANSWER:moisture sensor
Do you use meters or sensors to determine if a material is sufficiently dry? - ANSWER:meters
What meter do we use to detect moisture under sheet vinyl flooring? - ANSWER:non-invasive
what else can a non-invasive moisture meter be used on? - ANSWER:Vinyl and ceramic tile
how do you know if a material is sufficiently dry? - ANSWER:if you have reached your dry standard