MNO 3370 Midterm SMU Test With
Complete Solution
Define OB - ANSWER the actions of individuals and groups in an org
Explain the strategic approach to OB - ANSWER involves managing and
organizing peoples knowedge and skills effectively to gain competititve
advanatage
3 factors of strategic OB approach - ANSWER Org (culture), interpersonal,
individual
describe nature of human capital - ANSWER the skills, knowledge, and
general attributes of the poeple in an org
how is human capital a source of competitive advantage for an org -
ANSWER perform better than competitirs, perform in a way that
competitorst cant. have VIRN human capital
what is VIRN - ANSWER valuable, imitable, rare, non transferrable
describe positive OB - ANSWER nurtures individual strenghts.
how can positive OB contribute to associates productivity - ANSWER helps
people be self confident, optimism, reslieience. Self-efficacy. applies
emotional intelliegence.
defintion of a high envolvement org - ANSWER training and selecting
assocaites and giving them significant decision making power, imformation,
compensation
, characterisitics of a high envolvement org - ANSWER selective hiring,
extensive training, deciison power, information sharing, incentive
compensation
importance of high involvement org - ANSWER lower turnover, higher
growth of org, high job satisfaction, high customer satisfaction.
shared values of culture in an org - ANSWER behaviors, ideas, attitudes,
values, traditions
define org diversity - ANSWER group of people where differences exist on
one or more relevant dimensions such as gender.
prejudice vs discrimination - ANSWER unfair negaitve attitudes vs behavior
that results in unequal treatment of individuals
implicit bias - ANSWER deeply embedded stereotypical information stored in
human mind that is accessed subconsiously.
what is affirmative action in diversity managment - ANSWER they want to
prevent discrimination, assume indivudals will adapt, focus on retention, doe
not address cause of problems, run on a temporary time frame.
what is diversity management (opposite of affirmative action) - ANSWER
their purpuse is to create an inclusive work environement, assumes that
managers and org will change to let people in, focus on assocaites to reach
potentail, wants to uncover the roots of the problems, and is ongoing and
wants to make permanent cahgnes.
what is a multicultural org - ANSWER the org values culture differences
what is a monolithic org - ANSWER an org that is homogeneous
Complete Solution
Define OB - ANSWER the actions of individuals and groups in an org
Explain the strategic approach to OB - ANSWER involves managing and
organizing peoples knowedge and skills effectively to gain competititve
advanatage
3 factors of strategic OB approach - ANSWER Org (culture), interpersonal,
individual
describe nature of human capital - ANSWER the skills, knowledge, and
general attributes of the poeple in an org
how is human capital a source of competitive advantage for an org -
ANSWER perform better than competitirs, perform in a way that
competitorst cant. have VIRN human capital
what is VIRN - ANSWER valuable, imitable, rare, non transferrable
describe positive OB - ANSWER nurtures individual strenghts.
how can positive OB contribute to associates productivity - ANSWER helps
people be self confident, optimism, reslieience. Self-efficacy. applies
emotional intelliegence.
defintion of a high envolvement org - ANSWER training and selecting
assocaites and giving them significant decision making power, imformation,
compensation
, characterisitics of a high envolvement org - ANSWER selective hiring,
extensive training, deciison power, information sharing, incentive
compensation
importance of high involvement org - ANSWER lower turnover, higher
growth of org, high job satisfaction, high customer satisfaction.
shared values of culture in an org - ANSWER behaviors, ideas, attitudes,
values, traditions
define org diversity - ANSWER group of people where differences exist on
one or more relevant dimensions such as gender.
prejudice vs discrimination - ANSWER unfair negaitve attitudes vs behavior
that results in unequal treatment of individuals
implicit bias - ANSWER deeply embedded stereotypical information stored in
human mind that is accessed subconsiously.
what is affirmative action in diversity managment - ANSWER they want to
prevent discrimination, assume indivudals will adapt, focus on retention, doe
not address cause of problems, run on a temporary time frame.
what is diversity management (opposite of affirmative action) - ANSWER
their purpuse is to create an inclusive work environement, assumes that
managers and org will change to let people in, focus on assocaites to reach
potentail, wants to uncover the roots of the problems, and is ongoing and
wants to make permanent cahgnes.
what is a multicultural org - ANSWER the org values culture differences
what is a monolithic org - ANSWER an org that is homogeneous
