PACE Certification ASAP UPDATED
ACTUAL Questions and CORRECT
Answers
What are the 4 communication styles? - CORRECT ANSWER - 1. The Director: direct
and guarded, firm and forceful, confident and competitive, decisive and determined. A risk-taker.
2. The Socializer: direct and open, outgoing, optimistic, enthusiastic
3. Relater: indirect and open, team player, likes stability, cares deeply about relationships.
4. The Thinker: Indirect and guarded, self-controlled and cautious. Prefers analysis over emotion.
Likes clarity and order.
Strategies For Networking - CORRECT ANSWER - Develop Your 30-second
Commercial
Practice Engaging Conversation
Focus on Quality over Quantity
Follow Up & Start Now
5 levels of leadership -John Maxwell - CORRECT ANSWER - 1. Position low level
leadership earned because of job title alone.
2. Permission (Relationship) People Follow because they want to.
3. Production (Results)People follow because of what you've done for the organization
4. People Development (Reproduction)People follow because of what you've done for them.
5. Pinnacle (Respect)People follow you because of who you are and what you represent
Elements of Confidence - CORRECT ANSWER - Capability
Self-presentation
Mindset
,Tone in speech can include what 5 elements. - CORRECT ANSWER - Pitch Pace Volume
Inflection Emphasis
7 habits of highly effective people - CORRECT ANSWER - 1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand, then to be understood
6. Synergize
7. Sharpen the saw
What are formatting tools? (computer literacy) - CORRECT ANSWER - Tools that are
used to give shape, size, and general makeup (as of something printed).
· Line breaks· Indentation·
Font size and type·
Headers and sub headers·
Bullet points or numbered lists·
Italics, bold, and underlined text·
Capital letters
What can individuals due to prevent Security Threats - CORRECT ANSWER - Educate
Yourself
Secure Your Physical Space
Follow Safe Technology Practices
Communicate Confidential Information Appropriately
Respond to Breaches
What are External Security Threats - CORRECT ANSWER - can include hackers,
organized crime groups, competitors, and former employees.
, Common grammar errors. What is the difference between Compliment / complement -
CORRECT ANSWER - Compliment: A flattering statement ("Thank you for the
compliment.")·
Complement: Something that adds to or supplements ("Her report is a nice complement to the
previous work.")
Common grammar errors What is the difference between effect/affect - CORRECT
ANSWER - Effect: A noun ("the effect" or "an effect")· noun is a word for a person, place,
thing, or idea
Effect is usually a noun that means a result or consequence of a change
Affect: A verb ("to affect") Verb is a word for an action, experience, or condition
Affect is usually a verb that means to act on or change someone or something
Two Key Traits of Leadership - CORRECT ANSWER - Persuasion and Influence
Emotional Intelligence Skillset
(4 traits/abilities) - CORRECT ANSWER - Self-Awareness
Self Management
Social Awareness
Relationship Management
emotional hijacking - CORRECT ANSWER - Instances where emotional responses
overrule logical responses. Emotion guides behavior and shuts down the rational mind.
EMAIL ETIQUETTE Includes (5) - CORRECT ANSWER - Choose Recipients Carefully
Create Effective Subject Lines
Use Proper Business Etiquette
Simplify and Shorten
Use Formatting Features (with Caution)
ACTUAL Questions and CORRECT
Answers
What are the 4 communication styles? - CORRECT ANSWER - 1. The Director: direct
and guarded, firm and forceful, confident and competitive, decisive and determined. A risk-taker.
2. The Socializer: direct and open, outgoing, optimistic, enthusiastic
3. Relater: indirect and open, team player, likes stability, cares deeply about relationships.
4. The Thinker: Indirect and guarded, self-controlled and cautious. Prefers analysis over emotion.
Likes clarity and order.
Strategies For Networking - CORRECT ANSWER - Develop Your 30-second
Commercial
Practice Engaging Conversation
Focus on Quality over Quantity
Follow Up & Start Now
5 levels of leadership -John Maxwell - CORRECT ANSWER - 1. Position low level
leadership earned because of job title alone.
2. Permission (Relationship) People Follow because they want to.
3. Production (Results)People follow because of what you've done for the organization
4. People Development (Reproduction)People follow because of what you've done for them.
5. Pinnacle (Respect)People follow you because of who you are and what you represent
Elements of Confidence - CORRECT ANSWER - Capability
Self-presentation
Mindset
,Tone in speech can include what 5 elements. - CORRECT ANSWER - Pitch Pace Volume
Inflection Emphasis
7 habits of highly effective people - CORRECT ANSWER - 1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand, then to be understood
6. Synergize
7. Sharpen the saw
What are formatting tools? (computer literacy) - CORRECT ANSWER - Tools that are
used to give shape, size, and general makeup (as of something printed).
· Line breaks· Indentation·
Font size and type·
Headers and sub headers·
Bullet points or numbered lists·
Italics, bold, and underlined text·
Capital letters
What can individuals due to prevent Security Threats - CORRECT ANSWER - Educate
Yourself
Secure Your Physical Space
Follow Safe Technology Practices
Communicate Confidential Information Appropriately
Respond to Breaches
What are External Security Threats - CORRECT ANSWER - can include hackers,
organized crime groups, competitors, and former employees.
, Common grammar errors. What is the difference between Compliment / complement -
CORRECT ANSWER - Compliment: A flattering statement ("Thank you for the
compliment.")·
Complement: Something that adds to or supplements ("Her report is a nice complement to the
previous work.")
Common grammar errors What is the difference between effect/affect - CORRECT
ANSWER - Effect: A noun ("the effect" or "an effect")· noun is a word for a person, place,
thing, or idea
Effect is usually a noun that means a result or consequence of a change
Affect: A verb ("to affect") Verb is a word for an action, experience, or condition
Affect is usually a verb that means to act on or change someone or something
Two Key Traits of Leadership - CORRECT ANSWER - Persuasion and Influence
Emotional Intelligence Skillset
(4 traits/abilities) - CORRECT ANSWER - Self-Awareness
Self Management
Social Awareness
Relationship Management
emotional hijacking - CORRECT ANSWER - Instances where emotional responses
overrule logical responses. Emotion guides behavior and shuts down the rational mind.
EMAIL ETIQUETTE Includes (5) - CORRECT ANSWER - Choose Recipients Carefully
Create Effective Subject Lines
Use Proper Business Etiquette
Simplify and Shorten
Use Formatting Features (with Caution)
