DECA: HUMAN RESOURCES
MANAGEMENT (HRM) ACTUAL
Questions And CORRECT Answers
To sell sweatshirts, jackets, and T-shirts imprinted with ABC University's logo, the Collegiate
Sportswear Company pays royalties to the university. What type of business ownership does this
situation exemplify?
A. General partnership
B. Business-format franchise
C. Multi-level marketing
D. Licensing agreement - CORRECT ANSWER - D. Licensing agreement
Which of the following is an effective strategy for identifying important information while
reading:
A. Skimming the text instead of reading it all word for word
B. Skipping the preface and introduction to spend more time on the main content
C. Paying special attention to headings, titles, and graphics
D. Reading only the first and last paragraphs of the text - CORRECT ANSWER - C.
Paying special attention to headings, titles, and graphics
It is effective to follow a step-by-step order when applying written directions to
A. achieve tasks.
B. give commands.
C. read materials.
D. take notes. - CORRECT ANSWER - A. achieve tasks.
,Addison wants to encourage the speaker who is giving a presentation to her class, so she nods
when the speaker makes a good point, makes eye contact, and uses other forms of __________
communication.
A. negative
B. verbal
C. nonverbal
D. written - CORRECT ANSWER - C. nonverbal
Which of the following is an example of personal financial information:
A. Pay stub
B. Sales invoice
C. Expense report
D. Accounts payable record - CORRECT ANSWER - A. Pay stub
Which of the following is a guideline that employees should follow to be effective listeners:
A. Interrupt often
B. Ignore body language
C. Ask questions
D. Read directions - CORRECT ANSWER - C. Ask questions
Which of the following is a factor that prevents some private enterprise systems from being
considered pure private enterprise systems:
A. Lack of any government regulation
B. Partial government ownership of business
C. Government quotas on production
, D. Limited amount of government control - CORRECT ANSWER - D. Limited amount of
government control
When providing legitimate responses to inquiries, it is usually best to begin by
A. giving a standard response.
B. providing an appropriate answer.
C. making assumptions.
D. being sympathetic. - CORRECT ANSWER - B. providing an appropriate answer.
What is one of the qualities of a good telephone voice?
A. Varying tone
B. Stern control
C. Monotone
D. Decisiveness - CORRECT ANSWER - A. Varying tone
One way to effectively contribute to a group discussion when you don't know much about the
topic being discussed is to
A. ask questions to clarify what someone else is saying.
B. bring up a different topic that you know more about.
C. let the more informed group members handle the conversation.
D. quickly form an opinion to share with the group. - CORRECT ANSWER - A. ask
questions to clarify what someone else is saying.
Which of the following should you be sure to do when taking notes:
A. Use correct spelling and grammar.
MANAGEMENT (HRM) ACTUAL
Questions And CORRECT Answers
To sell sweatshirts, jackets, and T-shirts imprinted with ABC University's logo, the Collegiate
Sportswear Company pays royalties to the university. What type of business ownership does this
situation exemplify?
A. General partnership
B. Business-format franchise
C. Multi-level marketing
D. Licensing agreement - CORRECT ANSWER - D. Licensing agreement
Which of the following is an effective strategy for identifying important information while
reading:
A. Skimming the text instead of reading it all word for word
B. Skipping the preface and introduction to spend more time on the main content
C. Paying special attention to headings, titles, and graphics
D. Reading only the first and last paragraphs of the text - CORRECT ANSWER - C.
Paying special attention to headings, titles, and graphics
It is effective to follow a step-by-step order when applying written directions to
A. achieve tasks.
B. give commands.
C. read materials.
D. take notes. - CORRECT ANSWER - A. achieve tasks.
,Addison wants to encourage the speaker who is giving a presentation to her class, so she nods
when the speaker makes a good point, makes eye contact, and uses other forms of __________
communication.
A. negative
B. verbal
C. nonverbal
D. written - CORRECT ANSWER - C. nonverbal
Which of the following is an example of personal financial information:
A. Pay stub
B. Sales invoice
C. Expense report
D. Accounts payable record - CORRECT ANSWER - A. Pay stub
Which of the following is a guideline that employees should follow to be effective listeners:
A. Interrupt often
B. Ignore body language
C. Ask questions
D. Read directions - CORRECT ANSWER - C. Ask questions
Which of the following is a factor that prevents some private enterprise systems from being
considered pure private enterprise systems:
A. Lack of any government regulation
B. Partial government ownership of business
C. Government quotas on production
, D. Limited amount of government control - CORRECT ANSWER - D. Limited amount of
government control
When providing legitimate responses to inquiries, it is usually best to begin by
A. giving a standard response.
B. providing an appropriate answer.
C. making assumptions.
D. being sympathetic. - CORRECT ANSWER - B. providing an appropriate answer.
What is one of the qualities of a good telephone voice?
A. Varying tone
B. Stern control
C. Monotone
D. Decisiveness - CORRECT ANSWER - A. Varying tone
One way to effectively contribute to a group discussion when you don't know much about the
topic being discussed is to
A. ask questions to clarify what someone else is saying.
B. bring up a different topic that you know more about.
C. let the more informed group members handle the conversation.
D. quickly form an opinion to share with the group. - CORRECT ANSWER - A. ask
questions to clarify what someone else is saying.
Which of the following should you be sure to do when taking notes:
A. Use correct spelling and grammar.
