Workplace Readiness Skills Questions And
Answers 100% Correct
Which of the following is an example of a mission statement?
A. Big Brother/Big Sisters is campaigning for over one million dollar's in contributions this year.
B. Big Brothers/Big Sisters remains a non-profit organization.
C. Big Brothers/Big Sisters has a great world outreach and is a peaceful organization.
D. Big Brothers/Big Sisters strives to make a positive difference in the lives of children and
youths. Big Brother/Big Sisters strives to make a positive difference in the lives of
children and youths.
Why is it beneficial for employers to resolve conflicts between employees?
A. It demonstrates authority and power over employees.
B. Better employee relations increase productivity and teamwork
C. Employees will like their employees more.
D. Employers have no right to involve themselves in employees' problems. Better
employee relations increase productivity and teamwork.
Noah is employed at an international company and needs to conduct a meeting with the
managers in other countries. The most cost-effective solution would be to:
, Workplace Readiness Skills Questions And
Answers 100% Correct
A. conduct a web-based meeting for all managers.
B. set a date and time for all managers to meet at headquarters.
C. send a letter summarizing input from all managers.
D. create a blog where all personnel can see comments. conduct a web-based meeting for
all managers.
In a spreadsheet program, to re-order the "Quantity" column data from the largest quantity to
smallest in a spreadsheet table, you should use the ________ function.
A. tools function
B. convert table to text
C. sort
D. formula sort
An elderly woman with a cane is shopping at a busy grocery store and requests a motorized cart.
Morgan explains to her that there are none available. Ten minutes later, as the elderly woman
struggles to shop, a motorized cart becomes available. What should Megan do in this situation?
A. Forget the motorized cart. Morgan should help the elderly woman shop without a cart.
B. Locate the elderly woman and bring her the motorized cart.
, Workplace Readiness Skills Questions And
Answers 100% Correct
C. Since the customer has already begun her shopping, allow her to finish on her own.
D. Page the elderly woman to return to the customer service desk to pick up a motorized cart.
Locate the elderly woman and bring her the motorized cart.
Jen is designing a brochure for her bicycle business. Which of the following is the BEST way to
present her information?
A. Use more graphics and fewer words.
B. Use small fonts with a brighter background.
C. Use more words with a simple background.
D. Use a balanced combination of words and graphics. Use a balanced combination of
words and graphics.
Tom is an employee at retail store. A customer walked in one morning; Tom walks up to the
customer and greets them. What does that represent?
A. Integrity
B. Self-representation
C. Cooperation
D. Teamwork Self-representation
, Workplace Readiness Skills Questions And
Answers 100% Correct
The purpose of Affirmative Action related to hiring it to increase
A. equal opportunity employment.
B. the number of high quality employees.
C. employment for Latin Americans.
D. the hiring of males. equal opportunity employment.
Diego wants to advance in his job. Which is the BEST option to take to improve his skills?
A. Take initiative and seek additional training.
B. Research and read professional development literature.
C. Wait for your employer to contact you about professional development.
D. Talk to peers within your job to see what they are doing. Take initiative and seek
additional training.
Identify the positive employee traits in the attached job advertisement:
A. Signing bonus and company vehicle.
B. 401k and a health plan.
C. Strong communication skills and attention to detail.
Answers 100% Correct
Which of the following is an example of a mission statement?
A. Big Brother/Big Sisters is campaigning for over one million dollar's in contributions this year.
B. Big Brothers/Big Sisters remains a non-profit organization.
C. Big Brothers/Big Sisters has a great world outreach and is a peaceful organization.
D. Big Brothers/Big Sisters strives to make a positive difference in the lives of children and
youths. Big Brother/Big Sisters strives to make a positive difference in the lives of
children and youths.
Why is it beneficial for employers to resolve conflicts between employees?
A. It demonstrates authority and power over employees.
B. Better employee relations increase productivity and teamwork
C. Employees will like their employees more.
D. Employers have no right to involve themselves in employees' problems. Better
employee relations increase productivity and teamwork.
Noah is employed at an international company and needs to conduct a meeting with the
managers in other countries. The most cost-effective solution would be to:
, Workplace Readiness Skills Questions And
Answers 100% Correct
A. conduct a web-based meeting for all managers.
B. set a date and time for all managers to meet at headquarters.
C. send a letter summarizing input from all managers.
D. create a blog where all personnel can see comments. conduct a web-based meeting for
all managers.
In a spreadsheet program, to re-order the "Quantity" column data from the largest quantity to
smallest in a spreadsheet table, you should use the ________ function.
A. tools function
B. convert table to text
C. sort
D. formula sort
An elderly woman with a cane is shopping at a busy grocery store and requests a motorized cart.
Morgan explains to her that there are none available. Ten minutes later, as the elderly woman
struggles to shop, a motorized cart becomes available. What should Megan do in this situation?
A. Forget the motorized cart. Morgan should help the elderly woman shop without a cart.
B. Locate the elderly woman and bring her the motorized cart.
, Workplace Readiness Skills Questions And
Answers 100% Correct
C. Since the customer has already begun her shopping, allow her to finish on her own.
D. Page the elderly woman to return to the customer service desk to pick up a motorized cart.
Locate the elderly woman and bring her the motorized cart.
Jen is designing a brochure for her bicycle business. Which of the following is the BEST way to
present her information?
A. Use more graphics and fewer words.
B. Use small fonts with a brighter background.
C. Use more words with a simple background.
D. Use a balanced combination of words and graphics. Use a balanced combination of
words and graphics.
Tom is an employee at retail store. A customer walked in one morning; Tom walks up to the
customer and greets them. What does that represent?
A. Integrity
B. Self-representation
C. Cooperation
D. Teamwork Self-representation
, Workplace Readiness Skills Questions And
Answers 100% Correct
The purpose of Affirmative Action related to hiring it to increase
A. equal opportunity employment.
B. the number of high quality employees.
C. employment for Latin Americans.
D. the hiring of males. equal opportunity employment.
Diego wants to advance in his job. Which is the BEST option to take to improve his skills?
A. Take initiative and seek additional training.
B. Research and read professional development literature.
C. Wait for your employer to contact you about professional development.
D. Talk to peers within your job to see what they are doing. Take initiative and seek
additional training.
Identify the positive employee traits in the attached job advertisement:
A. Signing bonus and company vehicle.
B. 401k and a health plan.
C. Strong communication skills and attention to detail.
