SIX SIGMA, PROJECT MANAGEMENT
BASICS QUESTIONS WITH COMPLETE
ANSWERS
You're ssworking sson ssa ssSix ssSigma ssproject ssto ssimprove ssthe ssproduction ssprocess
ssat ssa sscompany ssthat ssmakes ssoptical sslenses.
Match sseach ssproject sscharter sskey sselement ssto ssa ssquestion ssit ssanswers. ss-
ssAnswer ssBusiness sscase
Why ssshould sswe ssdo ssthis ssproject?
Problem ssstatement
What ssis ssthe ssimpact ssof ssthe ssissue sswe're sstrying ssto ssfix, ssand sshow ssis ssit
ssmeasured?
Goal ssstatement
What ssresults ssdo sswe ssexpect, ssand sshow sswill ssthey ssbe ssmeasured?
Key ssdeliverable
When sswill sseach ssmain ssactivity sstake ssplace?
Project ssscope
What ssprocesses ssare sswe ssaddressing ssand ssat sswhat sslevel?
What ssis ssthe sspurpose ssof ssbaseline ssdata? ss- ssAnswer ssIt sshelps ssyou ssunderstand
ssthe ssproblem
It ssprovides ssthe ssstarting sspoint ssfor ssthe ssproject
Your ssproject ssinvolves ssimproving ssa ssbookseller's ssdelivery ssprocess. ssThe
sscompany sspromises ssthree-day ssdeliver, ssbut ssit ssoften ssdoesn't ssmeet ssthis
metric.
What's ssthe ssbest ssproblem ssstatement ssfor ssthis ssproject? ss- ssAnswer ssOn-time
ssdeliveries ssof ssbooks ssordered ssfrom ssour ssweb sssite ssare ssaveraging ss60% ssas
ssmeasured ssfrom ssshipping ssdocuments. ssCanceled ssorders ssand ssrefused
ssshipments sshave ssresulted ssin ssa ssloss ssof ss$120,000 ssin ssthe sspast sssix ssmonths.
, What ssare ssgood ssscoping sspractices ssfor ssa ssSix ssSigma ssproject? ss- ssAnswer ssSet
ssclear ssexpectations
Prevent ssthe ssproject ssfrom sscrossing ssboundaries
Determine sswhich ssother ssprojects ssimpact ssyour ssproject
Be ssconscious ssof sstime ssand ssmoney
Write ssa ssconcise ssand ssprecise ssscope ssstatement
What ssis ssthe sspurpose ssof ssa sscommunication ssplan ssfor ssa ssSix ssSigma ssproject?
ssme ss- ssAnswer ssIt sscontains ssinformation ssabout ssresponsibilities ssfor ssproject
sstasks, ssparticularly ssthose ssrelated ssto sscommunication
It ssdescribes sshow ssproject-related sscommunication sswill ssbe ssmanaged
What ssare sssome sskey ssconsiderations sswhen sschoosing sscommunication sstools? ss-
ssAnswer ssDegree ssof sscollaboration ssrequired
Volume ssof ssinformation
Nature ssand sscomplexity ssof ssthe ssmessage
How ssare ssSix ssSigma sstools ssused ssfor ssplanning, ssmonitoring, ssand ssreporting? ss-
ssAnswer ssTo ssidentify ssrequired ssactivities
To ssmonitor ssprogress
To ssdetect sswhere ssactual ssvalues ssvary ssfrom ssplanned ssvalues
Suppose ssyou've ssbeen ssasked ssto sscreate ssthe ssbasic ssoutline ssfor ssa ssWBS ssfor
ssour ssproject.
How sswould ssyou ssorganize ssthe sslevels? ssSequence ssthe ssbasic sslevels ssof ssa
ssWBS, ssstarting sswith ssthe sstop sslevel ssas ssnumber ss1. ss- ssAnswer ss1. ssProject
ssname
2. ssMajor ssdeliverables
3. ssTasks
4. ssSub-tasks
5. ssWork sspackages
What ssare sscorrect ssinterpretations ssof ssthis ssGantt sschart? ss- ssAnswer ssThis ssproject
sswill sstake ssjust ssover ss22 ssweeks ssto sscomplete
Tasks ssE, ssF, ssand ssG ssare sspredecessors ssof sstask ssH
BASICS QUESTIONS WITH COMPLETE
ANSWERS
You're ssworking sson ssa ssSix ssSigma ssproject ssto ssimprove ssthe ssproduction ssprocess
ssat ssa sscompany ssthat ssmakes ssoptical sslenses.
Match sseach ssproject sscharter sskey sselement ssto ssa ssquestion ssit ssanswers. ss-
ssAnswer ssBusiness sscase
Why ssshould sswe ssdo ssthis ssproject?
Problem ssstatement
What ssis ssthe ssimpact ssof ssthe ssissue sswe're sstrying ssto ssfix, ssand sshow ssis ssit
ssmeasured?
Goal ssstatement
What ssresults ssdo sswe ssexpect, ssand sshow sswill ssthey ssbe ssmeasured?
Key ssdeliverable
When sswill sseach ssmain ssactivity sstake ssplace?
Project ssscope
What ssprocesses ssare sswe ssaddressing ssand ssat sswhat sslevel?
What ssis ssthe sspurpose ssof ssbaseline ssdata? ss- ssAnswer ssIt sshelps ssyou ssunderstand
ssthe ssproblem
It ssprovides ssthe ssstarting sspoint ssfor ssthe ssproject
Your ssproject ssinvolves ssimproving ssa ssbookseller's ssdelivery ssprocess. ssThe
sscompany sspromises ssthree-day ssdeliver, ssbut ssit ssoften ssdoesn't ssmeet ssthis
metric.
What's ssthe ssbest ssproblem ssstatement ssfor ssthis ssproject? ss- ssAnswer ssOn-time
ssdeliveries ssof ssbooks ssordered ssfrom ssour ssweb sssite ssare ssaveraging ss60% ssas
ssmeasured ssfrom ssshipping ssdocuments. ssCanceled ssorders ssand ssrefused
ssshipments sshave ssresulted ssin ssa ssloss ssof ss$120,000 ssin ssthe sspast sssix ssmonths.
, What ssare ssgood ssscoping sspractices ssfor ssa ssSix ssSigma ssproject? ss- ssAnswer ssSet
ssclear ssexpectations
Prevent ssthe ssproject ssfrom sscrossing ssboundaries
Determine sswhich ssother ssprojects ssimpact ssyour ssproject
Be ssconscious ssof sstime ssand ssmoney
Write ssa ssconcise ssand ssprecise ssscope ssstatement
What ssis ssthe sspurpose ssof ssa sscommunication ssplan ssfor ssa ssSix ssSigma ssproject?
ssme ss- ssAnswer ssIt sscontains ssinformation ssabout ssresponsibilities ssfor ssproject
sstasks, ssparticularly ssthose ssrelated ssto sscommunication
It ssdescribes sshow ssproject-related sscommunication sswill ssbe ssmanaged
What ssare sssome sskey ssconsiderations sswhen sschoosing sscommunication sstools? ss-
ssAnswer ssDegree ssof sscollaboration ssrequired
Volume ssof ssinformation
Nature ssand sscomplexity ssof ssthe ssmessage
How ssare ssSix ssSigma sstools ssused ssfor ssplanning, ssmonitoring, ssand ssreporting? ss-
ssAnswer ssTo ssidentify ssrequired ssactivities
To ssmonitor ssprogress
To ssdetect sswhere ssactual ssvalues ssvary ssfrom ssplanned ssvalues
Suppose ssyou've ssbeen ssasked ssto sscreate ssthe ssbasic ssoutline ssfor ssa ssWBS ssfor
ssour ssproject.
How sswould ssyou ssorganize ssthe sslevels? ssSequence ssthe ssbasic sslevels ssof ssa
ssWBS, ssstarting sswith ssthe sstop sslevel ssas ssnumber ss1. ss- ssAnswer ss1. ssProject
ssname
2. ssMajor ssdeliverables
3. ssTasks
4. ssSub-tasks
5. ssWork sspackages
What ssare sscorrect ssinterpretations ssof ssthis ssGantt sschart? ss- ssAnswer ssThis ssproject
sswill sstake ssjust ssover ss22 ssweeks ssto sscomplete
Tasks ssE, ssF, ssand ssG ssare sspredecessors ssof sstask ssH
