Diamond Essentials 7 CORRECT 100%
Compared to a jewelry item's benefits, its features tend to be more -
ANSWERTechnical
A temporary obstacle that delays or even stops a sale is called a(n) -
ANSWERObjection
The number of successful sales compared to the number of attempts is known as
the - ANSWERClosing ratio
A well-organized sales presentation should include - ANSWERAn exchange of
information
During the information exchange, it's important to - ANSWERGet customers to talk
about themselves
"Sell down to sell up" means you should - ANSWERShow your most expensive
items first
When you restate a benefit in the form of a question, you are using a(n) -
ANSWERTag
"May I help you?" is an example of a(n) - ANSWERClose-ended question
An example of an open-ended question is - ANSWERAre you looking for something
for yourself, or for a gift?
People usually buy diamond jewelry - ANSWERFor emotional reasons
You can create desire for jewelry items by - ANSWERHaving your customer try on
the jewelry they're interested in
A good way to test the customer's readiness to buy is to - ANSWERUse a trial close
A question that requires a thoughtful, specific answer other than yes or no -
ANSWEROpen Ended Question
Restatement of a benefit power as a question designed to elicit agreement -
ANSWERTag
Variations in diamond quality may be minor - ANSWERbut they can make a big
difference in the value of jewelry
In jewelry sales situations, the close should always be sensitive, respectful, and -
ANSWEREthical
Compared to a jewelry item's benefits, its features tend to be more -
ANSWERTechnical
A temporary obstacle that delays or even stops a sale is called a(n) -
ANSWERObjection
The number of successful sales compared to the number of attempts is known as
the - ANSWERClosing ratio
A well-organized sales presentation should include - ANSWERAn exchange of
information
During the information exchange, it's important to - ANSWERGet customers to talk
about themselves
"Sell down to sell up" means you should - ANSWERShow your most expensive
items first
When you restate a benefit in the form of a question, you are using a(n) -
ANSWERTag
"May I help you?" is an example of a(n) - ANSWERClose-ended question
An example of an open-ended question is - ANSWERAre you looking for something
for yourself, or for a gift?
People usually buy diamond jewelry - ANSWERFor emotional reasons
You can create desire for jewelry items by - ANSWERHaving your customer try on
the jewelry they're interested in
A good way to test the customer's readiness to buy is to - ANSWERUse a trial close
A question that requires a thoughtful, specific answer other than yes or no -
ANSWEROpen Ended Question
Restatement of a benefit power as a question designed to elicit agreement -
ANSWERTag
Variations in diamond quality may be minor - ANSWERbut they can make a big
difference in the value of jewelry
In jewelry sales situations, the close should always be sensitive, respectful, and -
ANSWEREthical
