Florida 3-20 Public Adjuster Exam
There are several important statutory requirements pertaining to
contracts
public made bycorrect answers Must state the type of claim, including an
adjusters:
emergency
claim, non-emergency claim or supplemental
claim.
Requires the signatures of all named
insureds.
If the signatures of all named insureds are not available, the public adjuster
must
an submitsigned by the available named insureds attesting that they have
affidavit
authority
enter intoto the contract and settle all claim issues on behalf of the
named
An insureds.
unaltered copy of the contract must be remitted to the insurer within
30 days after
execution. This means the contract provided to the insurer must also contain
the agreed
upon fee
percentage.
True or False: Both mediation and sinkhole neutral evaluation are non-
binding.
the Neither
insured nor the insurance company is legally obligated to accept the
outcome ofconference.
mediation the correct answers
True
The is intended for use by parties who are beginning the
process of filing suit against an insurer, when a party feels they have been
damaged by specific acts of the insurer. The Notice is intended to meet a
portion of legal requirements set forth in Section 624.155, Florida Statutes,
which requires a party to file Notice with both
the insurer and the Department of Financial Services (DFS) at least 60
days prior to bringing an action against the insurer. The DFS does not
involve itself in the pre-suit negotiations or communications related to
Notices as such actions are not within the scope of its statutory authority.
Mediation Statute
correct answers 627.7015
Civil Remediescorrect answers The department shall
Notice
adopt by insurance
property rule a mediation program to be administered by the
department
designee. The or department
its may also adopt special rules which are applicable
in cases
an of
emergency within the state. The rules shall be modeled after
practices and
procedures set forth in mediation rules of procedure adopted by the
The rules Court.
Supreme shall provide for:(a) Reasonable requirement for processing and
scheduling
requests forofmediation.(b) Qualifications, denial of application, suspension,
revocation
approval, and of other penalties for mediators as provided in s. 627.745 and
the Florida
Rules for Certified and Court-Appointed Mediators.(c) Provisions governing
who may
attend mediation conferences.(d) Selection of mediators.(e) Criteria for thef
conduct o conferences.(f) Right to legal
mediation
counsel.
(5) All statements made and documents produced at a mediation
conference
deemed to beshall be
settlement negotiations in anticipation of litigation within the
scope ofAll
90.408. s. parties to the mediation must negotiate in good faith and
must havetothe
authority immediately settle the claim. Mediators are deemed to be
agents of theand shall have the immunity from suit provided in
department
s. 44.107.
, (6)(a) Mediation is nonbinding; however, if a written settlement is
reached, the has 3 business days within which the policyholder may
policyholder
rescind the unless the policyholder has cashed or deposited any
settlement
check or draft
disbursed to the policyholder for the disputed matters as a result of the
conference.agreement
settlement If a is reached and is not rescinded, it is binding
and actsofasalla specific claims that were presented in that mediation
release
conference.
(b) At the conclusion of the mediation, the mediator shall provide a written
rreport of the
e
Code of ethics (FAC 69B-220.201) correct answers The work of adjusting
insurance
claims engages the public trust. An adjuster shall put the duty for fair
and honestof the claimant above the adjuster's own interests in every
treatment
instance.shall
adjuster ... (b) An all claimants
treat
equally.
Florida Insurance Guaranty Association correct answers establishes and
maintains a
service-oriented operation for processing covered claims of insolvent
members. FIGA is
a nonprofit corporation created by the Florida Legislature in 1970.
FIGA services
pending claims by or against Florida policyholders of member insurance
companies
which become insolvent and are ordered
liquidated.
The Residential Property and Casualty Joint Underwriting Association
originally
by created
this statute shall be known as the Citizens Property Insurance
Corporation
answers The correct
corporation shall provide insurance for residential and
commercial
property, for applicants who are entitled, but, in good faith, are unable
to procure through the voluntary
insurance
market.
Business auto coverage form Section 3 Physical Damage Coverage correct
answers
We will pay for "loss" to a covered "auto" or its
equipment under: Coverage From any cause except: (1) The covered
a. Comprehensive
"auto's"
with collision
another object; or (2) The covered "auto's"
overturn.
b. Specified Causes Of Loss Coverage Caused by: (1) Fire, lightning or
explosion;
Theft; (2)
(3) Windstorm, hail or earthquake; (4) Flood; (5) Mischief or vandalism;
or (6) The
sinking, burning, collision or derailment of any conveyance transporting
the covered
"auto
".
c. Collision Coverage Caused by: (1) The covered "auto's" collision with
another
or (2) The object;
covered "auto's"
overturn.
Part D - Coverage for damage to your auto correct answers the insurance
company
agrees to pay an amount in excess of your deductible for direct and
accidental
your covered losscarto or any other car specified in the agreement. Thus, it pays
fortheft
or damageto your
car.
627.70131 Insurer's duty to acknowledge communications
regarding claims;
investigation. correct answers (1) Upon an insurer's receiving a
communication
respect to a claim, withthe insurer shall, within 14 calendar days, review and
acknowledge
receipt of such communication unless payment is made within that
period of time or
There are several important statutory requirements pertaining to
contracts
public made bycorrect answers Must state the type of claim, including an
adjusters:
emergency
claim, non-emergency claim or supplemental
claim.
Requires the signatures of all named
insureds.
If the signatures of all named insureds are not available, the public adjuster
must
an submitsigned by the available named insureds attesting that they have
affidavit
authority
enter intoto the contract and settle all claim issues on behalf of the
named
An insureds.
unaltered copy of the contract must be remitted to the insurer within
30 days after
execution. This means the contract provided to the insurer must also contain
the agreed
upon fee
percentage.
True or False: Both mediation and sinkhole neutral evaluation are non-
binding.
the Neither
insured nor the insurance company is legally obligated to accept the
outcome ofconference.
mediation the correct answers
True
The is intended for use by parties who are beginning the
process of filing suit against an insurer, when a party feels they have been
damaged by specific acts of the insurer. The Notice is intended to meet a
portion of legal requirements set forth in Section 624.155, Florida Statutes,
which requires a party to file Notice with both
the insurer and the Department of Financial Services (DFS) at least 60
days prior to bringing an action against the insurer. The DFS does not
involve itself in the pre-suit negotiations or communications related to
Notices as such actions are not within the scope of its statutory authority.
Mediation Statute
correct answers 627.7015
Civil Remediescorrect answers The department shall
Notice
adopt by insurance
property rule a mediation program to be administered by the
department
designee. The or department
its may also adopt special rules which are applicable
in cases
an of
emergency within the state. The rules shall be modeled after
practices and
procedures set forth in mediation rules of procedure adopted by the
The rules Court.
Supreme shall provide for:(a) Reasonable requirement for processing and
scheduling
requests forofmediation.(b) Qualifications, denial of application, suspension,
revocation
approval, and of other penalties for mediators as provided in s. 627.745 and
the Florida
Rules for Certified and Court-Appointed Mediators.(c) Provisions governing
who may
attend mediation conferences.(d) Selection of mediators.(e) Criteria for thef
conduct o conferences.(f) Right to legal
mediation
counsel.
(5) All statements made and documents produced at a mediation
conference
deemed to beshall be
settlement negotiations in anticipation of litigation within the
scope ofAll
90.408. s. parties to the mediation must negotiate in good faith and
must havetothe
authority immediately settle the claim. Mediators are deemed to be
agents of theand shall have the immunity from suit provided in
department
s. 44.107.
, (6)(a) Mediation is nonbinding; however, if a written settlement is
reached, the has 3 business days within which the policyholder may
policyholder
rescind the unless the policyholder has cashed or deposited any
settlement
check or draft
disbursed to the policyholder for the disputed matters as a result of the
conference.agreement
settlement If a is reached and is not rescinded, it is binding
and actsofasalla specific claims that were presented in that mediation
release
conference.
(b) At the conclusion of the mediation, the mediator shall provide a written
rreport of the
e
Code of ethics (FAC 69B-220.201) correct answers The work of adjusting
insurance
claims engages the public trust. An adjuster shall put the duty for fair
and honestof the claimant above the adjuster's own interests in every
treatment
instance.shall
adjuster ... (b) An all claimants
treat
equally.
Florida Insurance Guaranty Association correct answers establishes and
maintains a
service-oriented operation for processing covered claims of insolvent
members. FIGA is
a nonprofit corporation created by the Florida Legislature in 1970.
FIGA services
pending claims by or against Florida policyholders of member insurance
companies
which become insolvent and are ordered
liquidated.
The Residential Property and Casualty Joint Underwriting Association
originally
by created
this statute shall be known as the Citizens Property Insurance
Corporation
answers The correct
corporation shall provide insurance for residential and
commercial
property, for applicants who are entitled, but, in good faith, are unable
to procure through the voluntary
insurance
market.
Business auto coverage form Section 3 Physical Damage Coverage correct
answers
We will pay for "loss" to a covered "auto" or its
equipment under: Coverage From any cause except: (1) The covered
a. Comprehensive
"auto's"
with collision
another object; or (2) The covered "auto's"
overturn.
b. Specified Causes Of Loss Coverage Caused by: (1) Fire, lightning or
explosion;
Theft; (2)
(3) Windstorm, hail or earthquake; (4) Flood; (5) Mischief or vandalism;
or (6) The
sinking, burning, collision or derailment of any conveyance transporting
the covered
"auto
".
c. Collision Coverage Caused by: (1) The covered "auto's" collision with
another
or (2) The object;
covered "auto's"
overturn.
Part D - Coverage for damage to your auto correct answers the insurance
company
agrees to pay an amount in excess of your deductible for direct and
accidental
your covered losscarto or any other car specified in the agreement. Thus, it pays
fortheft
or damageto your
car.
627.70131 Insurer's duty to acknowledge communications
regarding claims;
investigation. correct answers (1) Upon an insurer's receiving a
communication
respect to a claim, withthe insurer shall, within 14 calendar days, review and
acknowledge
receipt of such communication unless payment is made within that
period of time or
