ORGB
Distinguish between informal and formal organizations. Which of these affects
organizational behavior? - correct answer ✔Formal organization- the official
legitimate and most visible part of the system
Informal behavior- the unofficial and less visible part of the system
The informal elements- people's feelings, thoughts, attitudes about their work
that most affect organizational behavior
Identify the major reasons why managing organizational behavior is
challenging during changing times - correct answer ✔1. Globalization of
organizations operating territory
2. Diversity of organizational workforces
3. Continuing demand for higher levels of moral and ethical behavior at work
4. Technological innovation with its companion need for skill enhancement
Describe the activities involved in learning about organizational behavior. -
correct answer ✔Mastery of basic objective knowledge → development of
specific skills → application of knowledge and skills
In addition to basic enabling skills, the Department of Labor has identified five
essential functional skills necessary to be successful in the workplace now
and in the future. Briefly identify these skills. - correct answer ✔5 essential
functional skills necessary to be successful in the workplace now & in the
future:
1. Resource mgmt skills (ex: time management)
2. Information mgmt skills (ex:data interpretation)
3. Personal interaction skills (ex:teamwork)
4. Systems behavior & performance skills (ex: cause & effect relationships)
, 5. Technology utilization skills (ex: troubleshooting)
What are some of the significant workforce composition changes that have
been taking place in the United States? - correct answer ✔Workforce
demographic change: more culturally diverse, more female, & older. (ethnic
diversity, gender diversity, age diversity)
Mention some of the benefits and problems of diversity. - correct answer
✔Problems:
Resistance to change
Lack of cohesiveness
Communication problems
Interpersonal conflicts
Slower decision making
Benefits:
Attracts and retains the best talent
Improves marketing efforts
Promotes creativity and innovation
Results in better problem solving
Enhances organizational flexibility
Describe sexual harassment and the three types of sexual harassment. -
correct answer ✔Sexual harassment is unwelcome verbal or physical sexual
attention that affects an employee's job conditions or creates a hostile working
environment.
3 diff types:
1. Gender harassment= crude comments/behavior that convey hostility toward
a particular gender
Distinguish between informal and formal organizations. Which of these affects
organizational behavior? - correct answer ✔Formal organization- the official
legitimate and most visible part of the system
Informal behavior- the unofficial and less visible part of the system
The informal elements- people's feelings, thoughts, attitudes about their work
that most affect organizational behavior
Identify the major reasons why managing organizational behavior is
challenging during changing times - correct answer ✔1. Globalization of
organizations operating territory
2. Diversity of organizational workforces
3. Continuing demand for higher levels of moral and ethical behavior at work
4. Technological innovation with its companion need for skill enhancement
Describe the activities involved in learning about organizational behavior. -
correct answer ✔Mastery of basic objective knowledge → development of
specific skills → application of knowledge and skills
In addition to basic enabling skills, the Department of Labor has identified five
essential functional skills necessary to be successful in the workplace now
and in the future. Briefly identify these skills. - correct answer ✔5 essential
functional skills necessary to be successful in the workplace now & in the
future:
1. Resource mgmt skills (ex: time management)
2. Information mgmt skills (ex:data interpretation)
3. Personal interaction skills (ex:teamwork)
4. Systems behavior & performance skills (ex: cause & effect relationships)
, 5. Technology utilization skills (ex: troubleshooting)
What are some of the significant workforce composition changes that have
been taking place in the United States? - correct answer ✔Workforce
demographic change: more culturally diverse, more female, & older. (ethnic
diversity, gender diversity, age diversity)
Mention some of the benefits and problems of diversity. - correct answer
✔Problems:
Resistance to change
Lack of cohesiveness
Communication problems
Interpersonal conflicts
Slower decision making
Benefits:
Attracts and retains the best talent
Improves marketing efforts
Promotes creativity and innovation
Results in better problem solving
Enhances organizational flexibility
Describe sexual harassment and the three types of sexual harassment. -
correct answer ✔Sexual harassment is unwelcome verbal or physical sexual
attention that affects an employee's job conditions or creates a hostile working
environment.
3 diff types:
1. Gender harassment= crude comments/behavior that convey hostility toward
a particular gender
