8 exam questions with complete solutions
2024
What jis jtransactional jcommunication? j- jANS✓✓-Communication jis ja jdynamic
jprocess jthat jthe jparticipants jcreate jthrough jtheir jinteraction jwith jone janother
Communication jPrinciples: j- jANS✓✓-1. jTransactional j
2. jHas ja jcontent jdimension jand ja jrelational jdimension
3. jCan jbe jintentional jor junintentional
4. jIrreversible
5. jUnrepeatable
Three jtypes jof j'noise' j- jANS✓✓-1. jExternal jnoise
2. jPhysiological jnoise
3. jPsychological jnoise
Seven jcharacteristics jof ja jcompetent jcommunicator j- jANS✓✓-1. jLarge
jrepertoire jof jskills
2. jAdaptability j
3. jAbility jto jperform jskillfully j
4. jInvolvement j
5. jEmpathy/Perspective jTaking j
6. jCognitive jComplexity
7. jSelf-monitoring
Define jculture j- jANS✓✓-"The jlanguage, jvalues, jbeliefs, jtraditions, jand jcustoms
jpeople jshare jand jlearn"
Define jco-culture j- jANS✓✓-The jperception jof jmembership jin ja jgroup jthat jis
jpart jof jan jencompassing jculture j(age, jrace, jsexual jorientation, jnationality, jetc.)
In-groups j- jANS✓✓-Groups jwith jwhich jwe jidentify j(music jmajors)
Out-groups j- jANS✓✓-Those jthat jwe jview jas jdifferent j(mathematicians)
Social jIdentity j(define) j- jANS✓✓-The jpart jof jthe jself-concept jthat jis jbased jon
jmembership jin jgroups
, Cultural jsalience j(define) j- jANS✓✓-How jmuch jweight jwe jattach jto ja jparticular
jperson jor jphenomenon
High/Low-context, jIndividualism jvs. jCollectivism, jPower jDistance--How jdoes
jthe jU.S. jrank jin jthe jabove jcategories? j- jANS✓✓-Low-context
Individualism j
Low jpower jdistance
(?)** jWhat jis jthe jdifference jbetween jethnocentrism jand jprejudice? j- jANS✓✓-
Ethnocentrism: jan jattitude jthat jone's jown jculture jis jsuper jto jothers j(anyone
jwho jdoes jnot jbelong jin jhis jor jher jin-group jis jsomehow jstrange, jwrong, jor
jeven jinferior) j
Prejudice: jan junfairly jbiased jand jintolerant jattitude jtoward jothers jwho jbelong
jin jan jout-group j(stereotyping)
What jare jthe jcharacteristics jof jsocial jmedia? j- jANS✓✓-1. jMessage jrichness
2. jSynchronicity
3. jPermanence
How jdoes jself-concept jaffect jinterpersonal jcommunication j- jANS✓✓-Those
jwith ja jhigh jself-concept jhave jpositive jexpectations jabout jhow jthey jwill
jcommunicate. jThe jsame jgoes jfor jthose jwith ja jnegative jself-concept
What jis jself-concept? j- jANS✓✓-The jrelatively jstable jset jof jperceptions jyou
jhold jof jyourself
What jis jself-fulfilling jprophecy? j- jANS✓✓-Occurs jwhen ja jperson's jexpectations
jof jan jevent, jand jher jor jhis jsubsequent jbehavior jbased jon jthose jexpectation,
jmake jthe joutcome jmore jlikely jto joccur jthan jwould jotherwise jhave jbeen jtrue
Identity jManagement j(define) j- jANS✓✓-The jcommunication jstrategies jpeople
juse jto jinfluence jhow jothers jview jthem
Perceived jself j- jANS✓✓-The jperson jyou jbelieve jyourself jto jbe jin jmoments jof
jhonest jself-examination
Presenting jself j- jANS✓✓-A jpublic jimage--the jway jwe jwant jto jappear jto jothers
What jare jthe jbenefits jof jself-disclosure? j- jANS✓✓-catharsis
self-clarification
self-validation
reciprocity
impression jformation
relationship jmaintenance jand jenhancement
moral jobligation