BBC 104
Gaurav Kushwaha BCA I Year
, BCA - COMMUNICATION SKILL - BBC 104
COMMUNICATION SKILL
UNIT – I
WHAT IS COMMUNICATION?
Communication is the act of transferring information from one place to another. Although this is
a simple definition, when we think about how we may communicate, the subject becomes a lot
more complex. There are various categories of communication and more than one may occur at
any time.
INTRODUCTION TO COMMUNICATION
Introduction: Communication is a very important feature of all aspects of life. Every human
being, regardless of occupation, responsibility, authority, station in life, age or gender needs to
communicate. It is, therefore, necessary that we are able to communicate effectively.
Definition:
1. Communication is an exchange of facts, ideas, opinions or emotions by two or more persons
(W.H. Norman & Summer)
2. Communication is common understanding through communion of minds and hearts.
3. The English word ‘communication’ is derived from a Latin word “communis” which means
‘common’.
4. Communication is the sharing of information
5. Communication is the giving and receiving of messages
6. Communication is the transfer of information from one or more people to one or more other
people
7. Communication is the activity of conveying meaningful information. Communication requires
a sender, a message, and an intended recipient, although the receiver need not be present or
aware of the sender's intent to communicate at the time of communication; thus, communication
can occur across vast distances in time and space. Communication requires that the
communicating parties share an area of communicative commonality. The communication
process is complete once the receiver has understood the message.
8. The process by which meaning is exchanged between individuals through a common system
of symbols, signs, or behaviour.
GAURAV KUSHWAHA Department of Humanities and Applied Sciences (HAS)
, BCA - COMMUNICATION SKILL - BBC 104
9. the imparting or exchanging of information by speaking, writing, or using some other
medium:
10. the act or process of using words, sounds, signs, or behaviours to express or exchange
information or to express your ideas, thoughts, feelings, etc., to someone else
11. Two-way process of reaching mutual understanding, in which participants not only exchange
(encode-decode) information, news, ideas and feelings but also create and share meaning.
12. Any act by which one person gives to or receives from another person information about that
person's needs, desires, perceptions, knowledge, or affective states. Communication may be
intentional or unintentional, may involve conventional or unconventional signals, may take
linguistic or non-linguistic forms, and may occur through spoken or other modes."
13. The process of sending and receiving messages through verbal or nonverbal means--speech
(oral communication), writing (written communication), signs, signals, or behavior.
14. Context - Communication is affected by the context in which it takes place. This context may
be physical, social, chronological or cultural. Every communication proceeds with context. The
sender chooses the message to communicate within a context.
15. Summary: No matter the type or mechanism of communication, every instance of
communication must have a message that is being transferred from sender to receiver. In order
for communication to be successful, the sender and receiver must have some signs symbols,
words or signals in common with each other so the sent message can be understood. The ideal
definition of communication is a two-way interaction between two parties to transmit
information and mutual understanding between themselves. The interchange of information from
one party to another is best communicated when a discussion is available so the receiver can ask
questions and receive answers to clarify the message.
Note: The terms ‘Communication’ and ‘effective communication’ are distinctly different. One
can communicate without effectively communicating the message. The main goal of
communication is to ensure that there is effective communication.
GAURAV KUSHWAHA Department of Humanities and Applied Sciences (HAS)