Test Bank Business EXAM 8TH EDITION WITH VERIFIED
ANSWERS
Talking Business (George Brown College)
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,Test Bank Business Driven Information Systems 5th Edition Baltzan
Phillips
All chapter download link:
https://testbankreal.com/download/business-driven-information-systems-
5th-edition-test-bank-baltzan-phillips/
Chapter 02 Test Bank Key
1. One of the most important and challenging questions confronting
managers today is how to lay the foundation for tomorrow’s success while
competing to win in today’s business environment.
TRUE
Feedback: The most important and most challenging questions confronting
managers today is how to lay the foundation for tomorrow’s success while
competing to win in today’s business environment.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
2. Analytics is the science of fact-based decision making.
TRUE
Feedback: Analytics is the science of fact-based decision making.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
3. At the operational level, employees are continuously evaluating
company operations to hone the firm’s abilities to identify, adapt to,
and leverage change.
FALSE
Feedback: At the managerial level, employees are continuously evaluating
company operations to hone the firm’s abilities to identify, adapt to,
and leverage change.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
Downloaded by Ian Nyaga ()
,4. At the operational level, employees develop, control, and maintain
core business activities required to run the day-to-day operations.
TRUE
Feedback: At the operational level employees are develop, control, and
maintain core business activities required to run the day-to-day
operations.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
5. Operational decisions are considered structured decisions.
TRUE
Feedback: Operational decisions are considered structured decisions.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
6. Asking how many employees are out sick is a type of operational
question.
TRUE
Feedback: Asking how many employees are out sick is a type of operational
question.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
7. The structure of a typical organization is similar to a pyramid, with
different levels that require one consistent type of information to
assist with all managerial decision making.
FALSE
Feedback: The structure of a typical organization is similar to a
pyramid, with different levels that require different types of
information to assist decision making, problem solving, and opportunity
capturing.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
8. Operational decisions, or semistructured decisions, arise in
situations where established processes offer potential solutions.
FALSE
Downloaded by Ian Nyaga ()
, Feedback: Operational decisions are considered structured decisions not
semistructured decision, which arise in situations where established
processes offer potential solutions.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
9. At the strategic decision-making level, employees develop, control,
and maintain core business activities.
FALSE
Feedback: At the operational decision-making level, employees develop,
control, and maintain core business activities required to run the day-
to-day operations.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
10. Unstructured decisions occur in situations in which no procedures or
rules exist to guide decision makers towards the correct choice.
TRUE
Feedback: Unstructured decisions occur in situations in which no
procedures or rules exist to guide decision makers toward the correct
choice.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
11. Strategic decisions are highly structured decisions.
FALSE
Feedback: Strategic decisions are highly unstructured decisions.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
12. Key performance indicators can focus on external and internal
measurements.
TRUE
Feedback: Key performance indicators (KPIs) can focus on external and
internal measurements.
Difficulty: 1 Easy
Blooms: Remember
Downloaded by Ian Nyaga ()
ANSWERS
Talking Business (George Brown College)
Scan to open on Studocu
Studocu is not sponsored or endorsed by any college or university
Downloaded by Ian Nyaga ()
,Test Bank Business Driven Information Systems 5th Edition Baltzan
Phillips
All chapter download link:
https://testbankreal.com/download/business-driven-information-systems-
5th-edition-test-bank-baltzan-phillips/
Chapter 02 Test Bank Key
1. One of the most important and challenging questions confronting
managers today is how to lay the foundation for tomorrow’s success while
competing to win in today’s business environment.
TRUE
Feedback: The most important and most challenging questions confronting
managers today is how to lay the foundation for tomorrow’s success while
competing to win in today’s business environment.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
2. Analytics is the science of fact-based decision making.
TRUE
Feedback: Analytics is the science of fact-based decision making.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
3. At the operational level, employees are continuously evaluating
company operations to hone the firm’s abilities to identify, adapt to,
and leverage change.
FALSE
Feedback: At the managerial level, employees are continuously evaluating
company operations to hone the firm’s abilities to identify, adapt to,
and leverage change.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
Downloaded by Ian Nyaga ()
,4. At the operational level, employees develop, control, and maintain
core business activities required to run the day-to-day operations.
TRUE
Feedback: At the operational level employees are develop, control, and
maintain core business activities required to run the day-to-day
operations.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
5. Operational decisions are considered structured decisions.
TRUE
Feedback: Operational decisions are considered structured decisions.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
6. Asking how many employees are out sick is a type of operational
question.
TRUE
Feedback: Asking how many employees are out sick is a type of operational
question.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
7. The structure of a typical organization is similar to a pyramid, with
different levels that require one consistent type of information to
assist with all managerial decision making.
FALSE
Feedback: The structure of a typical organization is similar to a
pyramid, with different levels that require different types of
information to assist decision making, problem solving, and opportunity
capturing.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
8. Operational decisions, or semistructured decisions, arise in
situations where established processes offer potential solutions.
FALSE
Downloaded by Ian Nyaga ()
, Feedback: Operational decisions are considered structured decisions not
semistructured decision, which arise in situations where established
processes offer potential solutions.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
9. At the strategic decision-making level, employees develop, control,
and maintain core business activities.
FALSE
Feedback: At the operational decision-making level, employees develop,
control, and maintain core business activities required to run the day-
to-day operations.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
10. Unstructured decisions occur in situations in which no procedures or
rules exist to guide decision makers towards the correct choice.
TRUE
Feedback: Unstructured decisions occur in situations in which no
procedures or rules exist to guide decision makers toward the correct
choice.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
11. Strategic decisions are highly structured decisions.
FALSE
Feedback: Strategic decisions are highly unstructured decisions.
Learning Outcome: 02-01 Explain the importance of decision making for
managers at each of the three primary organization levels along with the
associated decision characteristics.
Topic: Making Organizational Business Decisions
Difficulty: 1 Easy
Blooms: Remember
Accessibility: Keyboard Navigation
12. Key performance indicators can focus on external and internal
measurements.
TRUE
Feedback: Key performance indicators (KPIs) can focus on external and
internal measurements.
Difficulty: 1 Easy
Blooms: Remember
Downloaded by Ian Nyaga ()
