Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE OF CONTENTSIIll IIll
I. SystemsAnalysisFundamentals Il Il
1. Systems,Roles,and DevelopmentMethodologies Il Il Il Il
2. UnderstandingandModelingOrganizationSystems Il Il Il Il
3. ProjectManagement Il
II. InformationRequirementsAnalysis Il Il
4. InformationGathering:InteractiveMethods Il Il Il
5. InformationGathering:UnobtrusiveMethods Il Il Il
6. AgileModeling, Prototyping, and Scrum Il Il Il Il
III. TheAnalysis Process Il Il
7. Using Data Flow Diagrams Il Il Il
8. AnalyzingSystems UsingData Dictionaries Il Il Il Il
9. ProcessSpecificationsand StructuredDecisions Il Il Il Il I I l l 10.Object-Oriented
SystemsAnalysisand DesignUsingUML
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IV. The Essentials of Design
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11.DesigningEffectiveOutput 12.Designing Il Il I I l l
EffectiveInput 13.DesigningDatabases
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14. Human-ComputerInteractionandUXDesign Il Il Il Il
V. Quality AssuranceandImplementationIl Il Il
15. DesigningAccurateData EntryProcedures Il Il Il Il
I I l l 16.QualityAssuranceandImplementation Il Il Il
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,Chapter2 Il
UnderstandingandModelingOrganizationalSystems
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Key Points and Objectives Il IIll IIll
1. Organizations are complex systems composed of interrelated and interdependent subsystems. IIll IIll IIll IIll IIll IIll IIll IIll IIll
2. System and subsystem boundaries and environments have an impact on information system
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analysis and
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3. Systems are described as either open, with free flowing information, or closed with
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restricted access to information.
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4. A virtual organization is one that has parts of the organization in different physical
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locations. They use
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projects. Advantages of a virtual
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A. Reduced costs of physical facilities IIll IIll IIll IIll
B. More rapid response to customer needs IIll IIll IIll IIll IIll
C. Flexibility for employees to care for children or aging parents IIll IIll IIll IIll IIll IIll IIll IIll IIll
5. Enterprise systems or Enterprise Resource Planning (ERP) describes an integrated
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organizational
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the functional areas within the organization.
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6. ERP can affect every aspect of the organization, such as:
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A. Design of employees’ work IIll IIll IIll
B. Skills required for job competency IIll IIll IIll IIll
C. Strategic positioning of the company IIll IIll IIll IIll
7. Many issues must be overcome for the ERP installation is to be declared a success:
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A. User acceptance IIll
B. Integration with legacy systems and the supply chain IIll IIll Ill IIll IIll IIll IIll
C. Upgrading functionality (and complexity) of ERP modules IIll IIll IIll IIll IIll IIll
D. Reorganizing work life of users and decision makers IIll IIll IIll IIll IIll IIll IIll
E. Expanded reach across several organizations IIll IIll IIll IIll
F. Strategic repositioning of the company IIll IIll IIll IIll
8. A context-level data flow diagram is an important tool for showing data used and information
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produced by a
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within—which entities supply and receive data/information.
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, 9. The context-level data flow diagram is one way to show scope, or what is to be included in the
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system. The project has a budget that helps to define scope.
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