IICRC
Resilient Flooring Maintenance
Technician
EXAM READINESS
Q&S
©2024/2025
,1. What is the primary factor affecting the selection of a
resilient flooring maintenance program?
a) Cost of materials
b) Type of resilient flooring
c) Frequency of foot traffic
d) Color of the flooring
Answer: b) Type of resilient flooring
Rationale: The type of resilient flooring determines the
specific maintenance requirements and procedures to
ensure longevity and performance.
2. Which pH range of cleaning solutions is generally safe for
most resilient flooring materials?
a) 0-4
b) 4-6
c) 7-10
d) 10-14
Answer: c) 7-10
Rationale: A neutral to slightly alkaline pH range is safe
for most resilient flooring materials, as it effectively cleans
without damaging the flooring surface.
3. What is the recommended frequency for strip and refinish
procedures on high-traffic resilient floors?
a) Once a week
b) Once a month
c) Twice a year
d) Once a year
Answer: c) Twice a year
Rationale: High-traffic areas require more frequent strip
and refinish procedures to maintain the floor's appearance
and durability, typically twice a year.
©2024/2025
,4. Which of the following is NOT a recommended practice
for daily resilient flooring maintenance?
a) Dry mopping
b) Wet mopping with a neutral cleaner
c) Using solvent-based cleaners
d) Promptly cleaning up spills
Answer: c) Using solvent-based cleaners
Rationale: Solvent-based cleaners can damage resilient
flooring materials and should not be used for daily
maintenance.
5. When selecting a finish for resilient flooring, which
characteristic is most important for slip resistance?
a) High gloss
b) Low VOC content
c) Coefficient of friction
d) Ease of application
Answer: c) Coefficient of friction
Rationale: The coefficient of friction of a finish indicates its
slip resistance, which is crucial for safety on resilient
flooring.
6. In the context of resilient flooring maintenance, what
does the term 'burnishing' refer to?
a) Deep cleaning the grout lines
b) Applying a new layer of sealer
c) Buffing the floor to a high shine
d) Removing old wax layers
Answer: c) Buffing the floor to a high shine
Rationale: Burnishing is a maintenance process that
involves buffing the floor to restore shine and smoothness
to the finish.
©2024/2025
, 7. Which cleaning method is preferred for textured resilient
flooring to prevent soil accumulation in the low spots?
a) Dry sweeping
b) Standard mopping
c) Automatic scrubbing
d) Pressure washing
Answer: c) Automatic scrubbing
Rationale: Automatic scrubbing machines can clean
textured surfaces more effectively, preventing soil
accumulation in the low spots of the flooring.
8. What is the primary purpose of using sealers on resilient
flooring?
a) To enhance the color
b) To increase the gloss level
c) To protect against abrasion
d) To fill in scratches
Answer: c) To protect against abrasion
Rationale: Sealers are applied to resilient flooring to
provide a protective layer against abrasion and wear.
9. Which of the following is a sign that resilient flooring
requires a strip and refinish procedure?
a) The floor has a high gloss
b) The floor has lost its slip resistance
c) The floor shows no signs of wear
d) The floor color appears consistent
Answer: b) The floor has lost its slip resistance
Rationale: Loss of slip resistance can indicate that the
finish has worn down and the floor may require a strip and
refinish procedure.
©2024/2025
Resilient Flooring Maintenance
Technician
EXAM READINESS
Q&S
©2024/2025
,1. What is the primary factor affecting the selection of a
resilient flooring maintenance program?
a) Cost of materials
b) Type of resilient flooring
c) Frequency of foot traffic
d) Color of the flooring
Answer: b) Type of resilient flooring
Rationale: The type of resilient flooring determines the
specific maintenance requirements and procedures to
ensure longevity and performance.
2. Which pH range of cleaning solutions is generally safe for
most resilient flooring materials?
a) 0-4
b) 4-6
c) 7-10
d) 10-14
Answer: c) 7-10
Rationale: A neutral to slightly alkaline pH range is safe
for most resilient flooring materials, as it effectively cleans
without damaging the flooring surface.
3. What is the recommended frequency for strip and refinish
procedures on high-traffic resilient floors?
a) Once a week
b) Once a month
c) Twice a year
d) Once a year
Answer: c) Twice a year
Rationale: High-traffic areas require more frequent strip
and refinish procedures to maintain the floor's appearance
and durability, typically twice a year.
©2024/2025
,4. Which of the following is NOT a recommended practice
for daily resilient flooring maintenance?
a) Dry mopping
b) Wet mopping with a neutral cleaner
c) Using solvent-based cleaners
d) Promptly cleaning up spills
Answer: c) Using solvent-based cleaners
Rationale: Solvent-based cleaners can damage resilient
flooring materials and should not be used for daily
maintenance.
5. When selecting a finish for resilient flooring, which
characteristic is most important for slip resistance?
a) High gloss
b) Low VOC content
c) Coefficient of friction
d) Ease of application
Answer: c) Coefficient of friction
Rationale: The coefficient of friction of a finish indicates its
slip resistance, which is crucial for safety on resilient
flooring.
6. In the context of resilient flooring maintenance, what
does the term 'burnishing' refer to?
a) Deep cleaning the grout lines
b) Applying a new layer of sealer
c) Buffing the floor to a high shine
d) Removing old wax layers
Answer: c) Buffing the floor to a high shine
Rationale: Burnishing is a maintenance process that
involves buffing the floor to restore shine and smoothness
to the finish.
©2024/2025
, 7. Which cleaning method is preferred for textured resilient
flooring to prevent soil accumulation in the low spots?
a) Dry sweeping
b) Standard mopping
c) Automatic scrubbing
d) Pressure washing
Answer: c) Automatic scrubbing
Rationale: Automatic scrubbing machines can clean
textured surfaces more effectively, preventing soil
accumulation in the low spots of the flooring.
8. What is the primary purpose of using sealers on resilient
flooring?
a) To enhance the color
b) To increase the gloss level
c) To protect against abrasion
d) To fill in scratches
Answer: c) To protect against abrasion
Rationale: Sealers are applied to resilient flooring to
provide a protective layer against abrasion and wear.
9. Which of the following is a sign that resilient flooring
requires a strip and refinish procedure?
a) The floor has a high gloss
b) The floor has lost its slip resistance
c) The floor shows no signs of wear
d) The floor color appears consistent
Answer: b) The floor has lost its slip resistance
Rationale: Loss of slip resistance can indicate that the
finish has worn down and the floor may require a strip and
refinish procedure.
©2024/2025
