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BUSM Management Final Questions
and Answers (100% Pass)
George is highly committed and has an attachment to the organization
where he works. He feels he is a true member of the company. George is
demonstrating:
✓ organizational commitment.
Research has found that __________ people tend to be higher performers in a
variety of jobs.
Correct! conscientious
✓ conscientious
Alejandro is constantly annoying people in the office. He speaks his mind
freely without taking into consideration how it will affect others, doesn't try to
smile when he's in a bad mood, and can't understand why other people are
upset with him. Alejandro's inability to be self-aware indicates that he has a
very low ________.
✓ emotional intelligence
Green Earth, an environmental organization in Oklahoma, recently recruited
Phyllis Galvan as a project coordinator. Galvan's manager has noticed that
Master01 | October, 2024/2025 | Latest update
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ever since she has joined, she has been extremely positive about her work
and takes up challenges without complaining. In addition, she maintains a
positive ambience by helping out colleagues and smiling at everyone she
interacts with. Her behavior has had a positive effect on her colleagues, who
have started behaving in a similar manner. Which of the following concepts is
demonstrated in this example?
✓ emotional contagion
If you have the ability to understand how others feel, even without being told,
you have the ability to
✓ show empathy.
George is trying to teach his two-year old son to gently pet their cat. George
softly strokes the animal and every time his son does the same, he rewards
him with kind words like "good job!" The child is very attentive during the
process and claps his hands when his father praises him. Which motivation
theory is George using with his son?
✓ operant conditioning theory
_______ occurs in teams when individuals believe that others will do the work
for them, that their lack of efforts will go undetected, or that they will be the
lone sucker who works hard while others don't.
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✓ social loafing
Which form of power is being used when a sales manager gives his
salespeople some tips on how to close a deal, and the salespeople then alter
their sales techniques because they respect the manager's expertise?
✓ expert power
As a management consultant, you have a client whose employees have told
you that their manager motivates them by rewarding them for desired
performance and reprimanding them for undesired performance. This
manager has the characteristics of a _____ leader.
✓ transactional
Group decision making can have several flaws. The Housewives of Atlanta
are making a group decision. Which of the following techniques should NOT
BE used to improve their decision?
✓ groupthink
Which of the following is more closely associated with leadership than with
management?
✓ building trust
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
Hamish, the divisional manager at Dealin' Doug, has to defer to Marcus when
it comes to the hiring procedures of the company because Marcus is a
human resources manager. Which of the following would best describe the
power that Marcus has?
✓ legimate power
With reference to the attribution theory, which of the following terms indicates
the extent to which an individual displays different behaviors in different
situations?
✓ distinctiveness
Maurice Harper is a friendly and warm manager who starts her day at work
by personally greeting her colleagues and subordinates. Maurice is often
seen listening sincerely to employees' concerns and problems. She takes the
initiative to hold programs to renew and improve the skills of current
employees. Most of her employees know that she is accessible for help and
information at all times. Maurice is a leader who can be characterized as
high in:
✓ transformational leadership
Work should be performed by an individual if ________.
Master01 | October, 2024/2025 | Latest update
BUSM Management Final Questions
and Answers (100% Pass)
George is highly committed and has an attachment to the organization
where he works. He feels he is a true member of the company. George is
demonstrating:
✓ organizational commitment.
Research has found that __________ people tend to be higher performers in a
variety of jobs.
Correct! conscientious
✓ conscientious
Alejandro is constantly annoying people in the office. He speaks his mind
freely without taking into consideration how it will affect others, doesn't try to
smile when he's in a bad mood, and can't understand why other people are
upset with him. Alejandro's inability to be self-aware indicates that he has a
very low ________.
✓ emotional intelligence
Green Earth, an environmental organization in Oklahoma, recently recruited
Phyllis Galvan as a project coordinator. Galvan's manager has noticed that
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
ever since she has joined, she has been extremely positive about her work
and takes up challenges without complaining. In addition, she maintains a
positive ambience by helping out colleagues and smiling at everyone she
interacts with. Her behavior has had a positive effect on her colleagues, who
have started behaving in a similar manner. Which of the following concepts is
demonstrated in this example?
✓ emotional contagion
If you have the ability to understand how others feel, even without being told,
you have the ability to
✓ show empathy.
George is trying to teach his two-year old son to gently pet their cat. George
softly strokes the animal and every time his son does the same, he rewards
him with kind words like "good job!" The child is very attentive during the
process and claps his hands when his father praises him. Which motivation
theory is George using with his son?
✓ operant conditioning theory
_______ occurs in teams when individuals believe that others will do the work
for them, that their lack of efforts will go undetected, or that they will be the
lone sucker who works hard while others don't.
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ social loafing
Which form of power is being used when a sales manager gives his
salespeople some tips on how to close a deal, and the salespeople then alter
their sales techniques because they respect the manager's expertise?
✓ expert power
As a management consultant, you have a client whose employees have told
you that their manager motivates them by rewarding them for desired
performance and reprimanding them for undesired performance. This
manager has the characteristics of a _____ leader.
✓ transactional
Group decision making can have several flaws. The Housewives of Atlanta
are making a group decision. Which of the following techniques should NOT
BE used to improve their decision?
✓ groupthink
Which of the following is more closely associated with leadership than with
management?
✓ building trust
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
Hamish, the divisional manager at Dealin' Doug, has to defer to Marcus when
it comes to the hiring procedures of the company because Marcus is a
human resources manager. Which of the following would best describe the
power that Marcus has?
✓ legimate power
With reference to the attribution theory, which of the following terms indicates
the extent to which an individual displays different behaviors in different
situations?
✓ distinctiveness
Maurice Harper is a friendly and warm manager who starts her day at work
by personally greeting her colleagues and subordinates. Maurice is often
seen listening sincerely to employees' concerns and problems. She takes the
initiative to hold programs to renew and improve the skills of current
employees. Most of her employees know that she is accessible for help and
information at all times. Maurice is a leader who can be characterized as
high in:
✓ transformational leadership
Work should be performed by an individual if ________.
Master01 | October, 2024/2025 | Latest update
