PGA PGM Level 3 3.0 Full Study Guide 2024-2025 With 100%
Verified Solutions
Recommended guideline a manager should use if an employee's performance differs
from the expected? - Answer Address and find mutual agreement
How should resources be delegated to a performer so they are not overwhelmed? -
Answer Make them aware of what is available
What should a manager do if a performer is having difficulty recognizing when to take
action on a particular task? - Answer Take a specific direction
A team member sets the holes correctly and is given this task on a routine basis.
Because of this - Answer Reinforced the desired outcome
How does the GM want to use significant work when telling the merchandiser to spot
audit due to shrinkage? - Answer Explain feedback and consequences
How can managers convey that they want to work with the performer to ensure
success? - Answer Feedback is clear
What are the guidelines in using the supporting strategy by a manager? - Answer
Competent and willing
What guideline is used in the convincing strategy since the employee is resistant? -
Answer Overcome resistance and provide resources to do the job
What strategy does the head pro use when his assistant requested solutions from him? -
,Answer Supporting
What strategy is used on employees who are experienced but unwilling? - Answer
Involving
What behavior maximizes the probability of finding a solution that will satisfy all parties?
- Answer Attack the problem early
In joint problem solving, why does it help to define the problem in terms of the
expectations? - Answer To avoid blame
What is the appropriate manager behavior when firing? - Answer Considerate, clear,
decisive
Internal control helps F&B keep the operation running smoothly; what are the
characteristics? - Answer Measure, evaluate, act
What is food cost control? -Answer Management and procedures to control costs
What is the key factor when forecasting number of staff and scheduling? -Answer
Service the customer, minimal payroll
Which of the following is a condition under which benefits from mental practice are
increased? -Answer Cognitive hypothesis
Which is a good way to help a novice utilize motor imagery to enhance performance?
-Answer Combine with physical performance
What is the best way to optimize performance by adding mental and physical practice
together? -Answer Recall past shots, execute prior memory
, Under what circumstances is there more learning transfer? -Answer Same/similar
conditions
What is one recommendation to optimize the learning transfer of a golf skill? -Answer
Transfer skill at similar level in transfer learning
Name two of the major ways to structure rehearsal of swing change movements.
-Answer Skills practice and transfer practice
What does a coach do if a student gets angry because a swing change doesn't work?
-Answer Accept responsibility blame, remind them of their agreement to the work
What would be a helpful step in pre-shot routine for a player wishing to trust his swing?
-Answer Positive self-talk
What are major features and benefits of an effective pre-shot routine? -Answer Stay
present, prepare, manage emotion
What is recommended to do straight after the hit of a bad shot? - Answer Identify the
fault
What fault in pre shot routine could cause a bad shot result? - Answer Lie, distance, club
How can a player use the post shot routine to gain attention playing the game? - Answer
Accept it, ask why
Why does the number of participants in group teaching need to be of comparable
ability? - Answer More likely to benefit
What do instructors do when lessons don't go according to plan? -Answer Adapt to
changes, rise to challenges
Verified Solutions
Recommended guideline a manager should use if an employee's performance differs
from the expected? - Answer Address and find mutual agreement
How should resources be delegated to a performer so they are not overwhelmed? -
Answer Make them aware of what is available
What should a manager do if a performer is having difficulty recognizing when to take
action on a particular task? - Answer Take a specific direction
A team member sets the holes correctly and is given this task on a routine basis.
Because of this - Answer Reinforced the desired outcome
How does the GM want to use significant work when telling the merchandiser to spot
audit due to shrinkage? - Answer Explain feedback and consequences
How can managers convey that they want to work with the performer to ensure
success? - Answer Feedback is clear
What are the guidelines in using the supporting strategy by a manager? - Answer
Competent and willing
What guideline is used in the convincing strategy since the employee is resistant? -
Answer Overcome resistance and provide resources to do the job
What strategy does the head pro use when his assistant requested solutions from him? -
,Answer Supporting
What strategy is used on employees who are experienced but unwilling? - Answer
Involving
What behavior maximizes the probability of finding a solution that will satisfy all parties?
- Answer Attack the problem early
In joint problem solving, why does it help to define the problem in terms of the
expectations? - Answer To avoid blame
What is the appropriate manager behavior when firing? - Answer Considerate, clear,
decisive
Internal control helps F&B keep the operation running smoothly; what are the
characteristics? - Answer Measure, evaluate, act
What is food cost control? -Answer Management and procedures to control costs
What is the key factor when forecasting number of staff and scheduling? -Answer
Service the customer, minimal payroll
Which of the following is a condition under which benefits from mental practice are
increased? -Answer Cognitive hypothesis
Which is a good way to help a novice utilize motor imagery to enhance performance?
-Answer Combine with physical performance
What is the best way to optimize performance by adding mental and physical practice
together? -Answer Recall past shots, execute prior memory
, Under what circumstances is there more learning transfer? -Answer Same/similar
conditions
What is one recommendation to optimize the learning transfer of a golf skill? -Answer
Transfer skill at similar level in transfer learning
Name two of the major ways to structure rehearsal of swing change movements.
-Answer Skills practice and transfer practice
What does a coach do if a student gets angry because a swing change doesn't work?
-Answer Accept responsibility blame, remind them of their agreement to the work
What would be a helpful step in pre-shot routine for a player wishing to trust his swing?
-Answer Positive self-talk
What are major features and benefits of an effective pre-shot routine? -Answer Stay
present, prepare, manage emotion
What is recommended to do straight after the hit of a bad shot? - Answer Identify the
fault
What fault in pre shot routine could cause a bad shot result? - Answer Lie, distance, club
How can a player use the post shot routine to gain attention playing the game? - Answer
Accept it, ask why
Why does the number of participants in group teaching need to be of comparable
ability? - Answer More likely to benefit
What do instructors do when lessons don't go according to plan? -Answer Adapt to
changes, rise to challenges
