answered already passed
organizational behavior - correct answer ✔✔a field of study focused on understanding, explaining, and
improving attitudes of individuals and groups in organizations
organization - correct answer ✔✔a structured arrangement of people working together to accomplish
specific goals.
Planning - correct answer ✔✔a manager evaluates the organizations current position and where it wants
to be in the future, and set goals, designs strategies, and identifies actions to achieve success
Organizing - correct answer ✔✔arranging resources such as people and functions to implement
strategies made during planning phase
Controlling - correct answer ✔✔allows manager to monitor employee performance and ensure
milestones are being met
technical skill - correct answer ✔✔is an aptitude for performing and applying specialized tasks.
Human skills - correct answer ✔✔the ability to relate to other people. People with effective human skills
take the feelings of others into account and are adept at dealing with conflict.
Emotional intelligence - correct answer ✔✔a key human skill, which is an awareness of how your actions
affect other people.
Conceptual skills - correct answer ✔✔help managers solve problems, identify opportunities and
challenges, and think creatively when making decisions.
,strategic OB approach - correct answer ✔✔based on the idea that people are the key to productivity,
competitive edge, and financial success.
Which type of skill involves the performance and application of specialized tasks? - correct answer
✔✔Technical
The most valuable thing a manager gains from observing work behavior is the ability to - correct answer
✔✔Influence behavior
Why is organizational behavior so important today? - correct answer ✔✔The right people with the right
skills are essential
How many levels of analysis are within the organizational behavior model? - correct answer ✔✔Three
_________ provide individuals and groups with the tools and systems to achieve objectives and goals -
correct answer ✔✔Organizations
_________ is a strategy in which managers empower employees to make decisions, provide them with
extensive training and opportunities to increase their knowledge base, share important information, and
provide incentive compensation - correct answer ✔✔High-achievement management
Of the five behavioral science disciplines, which one studies how conflict is managed and how power is
distributed? - correct answer ✔✔Political Science
Which of the five behavioral sciences, related to organizational behavior, has a primary focus on the
mental health and well-being of employees in relation to their work performance? - correct answer
✔✔Psychology
What are the two different kinds of resources that organizations have? - correct answer ✔✔Intangible
and tangible
The ability to communicate and interact with others is an example of which challenge/opportunity for
organizations? - correct answer ✔✔people skills
, ________ is the level of exceptional skills and talents employees possess in an industry - correct answer
✔✔Human capital rareness
Positive organizational behavior takes place on the well-being of its ________. - correct answer
✔✔Employees
Which of these sciences is not linked to organizational behavior? - correct answer ✔✔Accounting
Which action must managers take to help ensure workplace diversity is successful? - correct answer
✔✔express value for differences among people
What is one reason hiring tests aren't more effective at preventing companies from hiring those with
bias? - correct answer ✔✔They aren't consistently used
Which is an example of surface-level diversity? - correct answer ✔✔Age
To this day, women are being paid less than men in the same positions - correct answer ✔✔True
A manager recognizes cultural differences within a group but chooses to concentrate on the group
members as all humans rather than having differences. This is reflective of what worldview outlined in
Bennett's Developmental Model of Intercultural Sensitivity (DMIS)? - correct answer ✔✔Minimization
What is the term for the beliefs that we have about our own value? - correct answer ✔✔Self-esteem
Someone who has confidence in their ability to succeed at a specific task, such as giving a presentation
at a conference, is demonstrating - correct answer ✔✔self-efficiency
Someone with high self-esteem has high self-efficacy. - correct answer ✔✔False
About 40% of personality traits can be attributed to nature. This means that about 40% of our
personality is shaped by the environment. - correct answer ✔✔False