interview techniques Correct Ans--observation
-open-ended questions
-direct close-ended questions
-leading questions
-back channeling
-probing
observation Correct Ans-nonverbals
-do their nonverbal match what they are telling us?
descriptions Correct Ans-open ended questions
risky, limits info
-we are already giving us the answer we want them to say, so they just say it Correct Ans-
leading questions
active listening
-I see you, I hear you Correct Ans-back channeling
description
-full description without trying to control the direction
, Nurs 299 Ch 16Questions and Answers 100% Pass
-is there anything else you can tell me? Is there anything else I should know? Correct Ans-
probing
`limit answers
-don't want to use
-yes or no Correct Ans-direct close-ended questions
`-personal experience
-clinical experience
-experience with nursing skills
*don't want to be bias with our experiences, every person is unique Correct Ans-
experience provides background
environment in assessment Correct Ans--setting (every setting can be different)
-time pressure (time management)
-task complexity (when you have multiple people, which one comes first)
-interruptions (no interruption zones)
guide the manner in which a nurse pursues an assessment Correct Ans-intellectual
standards
nursing health history format Correct Ans--cultural considerations