Which of the following occur during the Onboarding step? Correct Ans-Upon consent of
the one-time text, a link will be sent to the customer's mobile number to download the
MyNISSAN app. Terms and Conditions apply for vehicles equipped with telematics.
Customers are prompted to verify, edit, or add any necessary profile information
After you select "Yes, Confirm Delivery" during the NCAR process, what is true? Correct
Ans-The Sales Consultant cannot modify or access the record
What happens if a customer declines to register for the MyNISSAN Owner Portal, MyNISSAN
app, and NissanConnect® Services? Correct Ans-They will be unable to use NissanConnect®
Services
How can you use the NCAR tool to help increase customer satisfaction? Correct Ans-Select
All
What is the first NCAR prompt after selecting a customer? Correct Ans-Select a vehicle
One component of the Delivery Readiness step of the NCAR process is ______. Correct
Ans-Confirming a full tank of gas or battery charge
What is the most recommended and preferred way to access NCAR? Correct Ans-Tablet