NURS 402 exam questions with correct answers
The nurse manager of a short-staffed unit needs to make a decision
about a nurse's request for an unpaid leave of absence. In order to
increase the chance of making a good decision, the manager should:
Select one:
a. involve as many people in the decision-making process as possible.
b. begin the decision-making process by presuming the status quo to be
the best option.
c. generate as many different alternatives as possible.
d. prioritize the option that is most innovative. Correct Answer-C
The nurse manager is faced with a difficult decision in a situation that
involves the manager's values. What is the manager's best action?
Select one:
a. Try to base a decision on intuition rather than values
b. Set aside his or her values and make a rational decision
c. Defer the decision to a colleague with different values
d. Identify and reflect on his or her own values Correct Answer-D
3. A nurse-manager has realized that the data-gathering process before a
recent decision may have been influenced by confirmation bias. How
can the manager best reduce the risk of this in the future?
Select one:
a. Delegate data gathering to a trusted colleague who has different
values
,b. Make attempts not to prioritize information that supports the
manager's beliefs
c. Consider all of the implications of an alternative before making a
decision
d. Collect only the minimum quantity of data before making a decision
Correct Answer-B
4. The unit manager has created a decision grid in order to assist with a
difficult staffing decision that will affect many nurses. The decision grid
will allow the manager to:
Select one:
a. examine alternatives visually and compare each against the same
criteria.
b. ensure that the decision is made objectively rather than subjectively.
c. plot the outcomes of a decision over time and evaluate the decision-
making process.
d. predict when events must take place to complete a project on time.
Correct Answer-A
The nurse is working with a group of students who are learning a high-
risk procedure. How should the nurse best ensure learning while
protecting the safety of clients?
Select one:
a. Create an unfolding case study featuring the procedure
b. Use simulation for the students to learn and practice the skill
,c. Help the students use a decision-making model to choose the safest
technique
d. Teach the students about the traditional problem-solving process
before they practice the procedure Correct Answer-B
6. A novice nurse has been trying to apply the nursing process to each
client interaction. What should the nurse do to enhance the effectiveness
of this process for making decisions and solving problems?
Select one:
a. Ensure that specific goals are identified during the planning process
b. Conduct assessment and diagnosis simultaneously whenever possible
c. Prioritize ethics during each phase of the nursing process
d. Avoiding evaluating the process until every outcome has been met
Correct Answer-A
1. Accreditors are scheduled to visit a hospital site, and staff members
have been made aware of what they will be assessing. What staff
behavior would most clearly suggest the presence of the Hawthorne
effect?
Select one:
a. The nurses consciously improve their performance because they know
it is being scrutinized.
b. The nurses avoid contact with the accreditors because they fear
criticism.
c. The manager blames individual nurses for deficits identified in the
accreditation report.
, d. The manager temporarily adopts a leadership role. Correct Answer-A
2. The clinic leader tends to make decisions independently and closely
supervises and controls the practice of the nurses at the clinic. What type
of leadership is being exemplified?
Select one:
a. Authoritarian
b. Democratic
c. Laissez-faire
d. A contingency approach Correct Answer-A
3. How can a manager best implement the principles of situational or
contingency leadership theory?
Select one:
a. By establishing rules and norms that can be applied the same way in
all conditions in the organization
b. By avoiding punitive consequences when addressing workers' lack of
performance
c. By deferring to employees for day-to-day management decisions
d. By adapting his or her leadership style to a particular circumstance
Correct Answer-D
Which statement best depicts leadership?
Select one:
a. Strong leaders can coerce people into following them.
The nurse manager of a short-staffed unit needs to make a decision
about a nurse's request for an unpaid leave of absence. In order to
increase the chance of making a good decision, the manager should:
Select one:
a. involve as many people in the decision-making process as possible.
b. begin the decision-making process by presuming the status quo to be
the best option.
c. generate as many different alternatives as possible.
d. prioritize the option that is most innovative. Correct Answer-C
The nurse manager is faced with a difficult decision in a situation that
involves the manager's values. What is the manager's best action?
Select one:
a. Try to base a decision on intuition rather than values
b. Set aside his or her values and make a rational decision
c. Defer the decision to a colleague with different values
d. Identify and reflect on his or her own values Correct Answer-D
3. A nurse-manager has realized that the data-gathering process before a
recent decision may have been influenced by confirmation bias. How
can the manager best reduce the risk of this in the future?
Select one:
a. Delegate data gathering to a trusted colleague who has different
values
,b. Make attempts not to prioritize information that supports the
manager's beliefs
c. Consider all of the implications of an alternative before making a
decision
d. Collect only the minimum quantity of data before making a decision
Correct Answer-B
4. The unit manager has created a decision grid in order to assist with a
difficult staffing decision that will affect many nurses. The decision grid
will allow the manager to:
Select one:
a. examine alternatives visually and compare each against the same
criteria.
b. ensure that the decision is made objectively rather than subjectively.
c. plot the outcomes of a decision over time and evaluate the decision-
making process.
d. predict when events must take place to complete a project on time.
Correct Answer-A
The nurse is working with a group of students who are learning a high-
risk procedure. How should the nurse best ensure learning while
protecting the safety of clients?
Select one:
a. Create an unfolding case study featuring the procedure
b. Use simulation for the students to learn and practice the skill
,c. Help the students use a decision-making model to choose the safest
technique
d. Teach the students about the traditional problem-solving process
before they practice the procedure Correct Answer-B
6. A novice nurse has been trying to apply the nursing process to each
client interaction. What should the nurse do to enhance the effectiveness
of this process for making decisions and solving problems?
Select one:
a. Ensure that specific goals are identified during the planning process
b. Conduct assessment and diagnosis simultaneously whenever possible
c. Prioritize ethics during each phase of the nursing process
d. Avoiding evaluating the process until every outcome has been met
Correct Answer-A
1. Accreditors are scheduled to visit a hospital site, and staff members
have been made aware of what they will be assessing. What staff
behavior would most clearly suggest the presence of the Hawthorne
effect?
Select one:
a. The nurses consciously improve their performance because they know
it is being scrutinized.
b. The nurses avoid contact with the accreditors because they fear
criticism.
c. The manager blames individual nurses for deficits identified in the
accreditation report.
, d. The manager temporarily adopts a leadership role. Correct Answer-A
2. The clinic leader tends to make decisions independently and closely
supervises and controls the practice of the nurses at the clinic. What type
of leadership is being exemplified?
Select one:
a. Authoritarian
b. Democratic
c. Laissez-faire
d. A contingency approach Correct Answer-A
3. How can a manager best implement the principles of situational or
contingency leadership theory?
Select one:
a. By establishing rules and norms that can be applied the same way in
all conditions in the organization
b. By avoiding punitive consequences when addressing workers' lack of
performance
c. By deferring to employees for day-to-day management decisions
d. By adapting his or her leadership style to a particular circumstance
Correct Answer-D
Which statement best depicts leadership?
Select one:
a. Strong leaders can coerce people into following them.
